Comparison

城巴 Citybus vs HK Express

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

城巴 Citybus

Get real-time bus arrival times and route information for multiple operators. Find nearby stops, plan journeys, and receive important traffic updates. Set alight reminders for your commute.

Highlights
  • Real-time bus arrival estimates
  • Nearby route and stop search
  • Map view of bus stops
  • Bookmark favorite routes
  • Point-to-point route planning
  • Alight reminders
  • Instant traffic news
Features
Read full description

1. Next Bus Arrival Time Enquiry function with driving status of the bus - Display ETA of the next 3 arrivals within 60 minutes of all Citybus routes, including KMB and Long Win departures for jointly operated routes and the ETA of Kowloon Motor Bus / Long Win Bus, New Lantao Bus, MTR Bus and Green minibuses provided by Data.gov.hk - Exclusively display actual distance between current location of the travelling bus and the selected stop on Citybus routes. Alert user when delay is detected or when the bus cannot continue its journey. - Able to customize ETA display method in “countdown minutes” or “arrival time”. 2. Nearby Route search, get ETA of all franchised buses and minibus routes nearby - Display next bus ETA and nearest bus stop of all routes within 400m radius from current or selected location. - The routes bookmarked or frequently checked will be displayed on the top of the list. - You can manage routes bookmarked or checked in “Bookmark” and “History” page. 3. Find Nearby Bus Stop on map - Click a bus stop on the map to show all routes calling that bus stop, next bus ETA. 4. Powerful Bookmark function with push notification on latest news - Retrieve next bus ETA of desired routes in the “Bookmark” page after bookmarking a route and bus stop. Sequence of the bookmarks can be “Edited” to put favorite routes on top. - With push notification enabled, you can receive route specific customer notice and special arrangement referencing the bookmarks. - Origin and destination can also be bookmarked to speed up nearby bus stop search and point-to-point search. 5. Look for ETA by destination - By clicking the new “Destination” button at main page, the system will suggest direct Citybus routes from user current location to the selected destination, with ETA to the nearest bus stop. - If there is no direct route, the system will suggest a combination of Citybus routes to the destination. 6. Intelligent Point to Point Route Search - Display the fastest, cheapest or less walking required Citybus routes at your selected time of travel - Provide estimated journey time integrating timetable, historical bus journey times, ETA and user walking time. - Octopus interchange and fare concessions are included when displaying fare. 7. Alight reminder - Remind you to alight in 2 phases according to the distance to the bus stop. You can preset up to 10 alight reminders. The reminder will be deleted automatically upon arrival. 8. Instant Traffic News - Provide special traffic news from Transport Department & Citybus 9. Fare Concession - You can go to the Citybus fare concession page with just one click to view the various bus-bus interchange and other fare discounts we offer Remarks: - Automatic search for nearest routes and bus stops function uses location service of your device. - When alight reminder is enabled, the app uses location service of your device continuously until arriving at the selected bus stop, which may drain battery. - Next bus ETA, alight reminder and search result of point to point search are for reference only, subject to traffic conditions.

About

HK Express

Easily book flights and manage your travel plans with this redesigned mobile application. Discover deals, book to over 30 Asian destinations, and personalize your trip with extra services. Enjoy a seamless check-in process with e-boarding passes and self-service baggage drop at select airports.

Highlights
  • Discover flight deals and promotions
  • Book flights to over 30 Asian destinations
  • Personalize trips with extra services
  • Easy check-in with e-boarding pass
  • Self-service baggage drop
  • Travel tips and inspiration
Features
Read full description

The newly redesigned HK Express mobile app makes booking flights and managing your trips a breeze. Start your exciting journey in just a few simple steps: - Discover the latest flight deals and promotions - Book flights to over 30 destinations across Asia - Personalize your trip with Extra services like checked baggage, seat selection, meals, and more - Check-in with ease, get your e-boarding pass, and enjoy self-service baggage drop at selected airports. - Find travel tips to be inspired and enhance your journey. Download now!

Screenshots

城巴 Citybus4 screens
HK Express4 screens

Verdict

The call

The clearest difference is rating: HK Express at 4.4 against 城巴 Citybus's 1.6. HK Express also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). 城巴 Citybus's advantage is iOS requirement (13.0 vs 15.6). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HK Express holds the better App Store score, 4.4 against 1.6. That said, the two scores are not equally well evidenced: HK Express has 1.8K ratings behind it against 68, so its average is the more settled of the two. Written reviews point the same way: 9% of 城巴 Citybus's written reviews are positive against 18% of HK Express's.

UpkeepUpdate frequency

城巴 Citybus ships an update every 5 weeks, HK Express fortnightly. Both last shipped on September 24, 2026.

Scorecard7 real differences · 3 level
城巴 Citybus versus HK Express: the parameters behind the verdict, then further details
Parameter城巴 CitybusHK Express
PriceFreeFree
Rating1.6 (68 ratings)4.4 (1.8K ratings) — better
Positive reviews9.4% of reviews17.7% of reviews — better
Number of ratings681.8K — better
Update frequencyEvery 5 weeksFortnightly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.6
Further details — not scored
Size24 MB221 MB
Age rating4+4+
DeveloperBravo Transport Services LimitedHK Express

Customer experience

城巴 Citybus

All ratings68 ratings
Positive13.2%
Neutral1.5%
Negative85.3%
Written reviews85 reviews
Positive9.4%
Neutral7.1%
Negative83.5%

HK Express

All ratings1,805 ratings
Positive87.2%
Neutral4.1%
Negative8.7%
Written reviews175 reviews
Positive17.7%
Neutral9.7%
Negative72.6%

User reviews

城巴 Citybus

From 68 App Store ratings

What we love

  • 👍 Detailed information (older reviews)
  • 👍 Useful for tourists (older reviews)
  • 👍 Comprehensive info (older reviews)

Room to improve

  • 🐛 App crashes frequently
  • ⏳ Slow loading times
  • 😠 Intrusive and unclosable ads
  • 🐛 App is unstable and laggy
  • ❌ Cannot open the app

HK Express

From 1.8K App Store ratings

What we love

  • 👍 Smooth and intuitive user experience
  • 🚀 Quick and responsive app
  • 💳 Seamless payment processing
  • 🛫 Efficient check-in and boarding process
  • 🤝 Helpful and polite customer service

Room to improve

  • 🐛 Frequent app crashes and glitches
  • 🔒 Login and authentication issues
  • 💻 Compatibility problems with various devices
  • 💰 Unexpected fees and charges
  • 🗓️ Difficulty managing bookings and reservations

Bugs and requests

城巴 Citybus

Reported bugs

96 issues
  • Update errors and network connection issues
  • Data cannot be updated
  • App crashes frequently
  • App keeps GPS on in background
  • App drains battery
Show 91 more
  • App freezes and cannot be opened
  • Screens are just pictures
  • App shows instructions only, no buttons
  • App crashes after update
  • Ads block buttons and content
  • Bus arrival times are inaccurate
  • Forced updates prevent app usage
  • App not working on iPhone
  • NWFB routes are missing
  • App not supporting iPhone X
  • Bookmark edit/delete function not working
  • Route number search not working
  • Cannot find landmark addresses
  • App freezes
  • App stops working after update
  • Ads lack an exit button
  • App reaction is slow and hangs
  • Ads cover half of the screen
  • Random ads show up in bus number lookup
  • Large advertisements and auto play videos cover screen
  • Ads block info and crash app
  • App crashes before reaching bus number
  • New version is slower and crashes daily
  • App is cluttered and slow
  • App is not working
  • App crashes every time
  • Cannot load anything useful
  • Ads everywhere
  • UI and navigation are challenging, clunky
  • Integration within the app is bad
  • App crashes frequently
  • App is not reliable
  • App is unstable, laggy
  • Full screen ads while rushing
  • Ads are badly located/inserted
  • Close box on ads is poorly designed
  • App is slow, doesn't give adequate updates
  • App dies due to higher traffic
  • App is laggy
  • App crashes
  • App is slow and unresponsive
  • Intrusive ads make it hard to use
  • App takes ages to load
  • Ads block interaction
  • App doesn't work after new update
  • App cannot be used on iPhone XS
  • App is unstable, crashes all the time
  • App is clunky
  • App is a joke
  • Interface is unfriendly
  • Terrible update
  • App crashes every time
  • Cannot load anything useful
  • Ads everywhere
  • App is cluttered and slow
  • App is not even working
  • App crashes every day
  • App is slower than previous version
  • App crashes before I can get to my bus number
  • App crashes more often than it works
  • App doesn't work at all after update
  • Ads cover half of the screen
  • Random ads show up
  • Ads block info and crash app
  • Route number search doesn't work
  • App moves extremely slow
  • App crashes
  • Cannot find landmark addresses
  • App keeps freezing
  • App stops working after update
  • App crashes so often
  • App is not reliable
  • App doesn't support iPhone X
  • App crashes and crashes
  • App won't run
  • App keeps crashing
  • Cannot open the app after update
  • App cannot tell you when the bus comes and arrives
  • No real time next bus arrival
  • Need offline access
  • Cannot delete bookmark
  • Need help on icons and navigation
  • Bus route search should allow point of interest search
  • Bookmark edit/delete function doesn't work
  • Need a Help section or legend
  • Need live info for next bus
  • Need a feedback button
  • Departure times not included
  • App is very useful but hangs sometimes
  • App is very useful but hangs sometimes
  • App is very useful but hangs sometimes

Requested features

24 requests
  • Alternative to KMB app for Citybus routes
  • Improve ETA display speed
  • Fix update errors and network connection issues
  • Allow users to not render stars
  • Fix app crashing on iPhone
Show 19 more
  • Improve UI and user-friendliness
  • Fix data update issues
  • Stop background GPS usage
  • Improve battery life
  • Fix ads blocking buttons
  • Provide accurate bus arrival times
  • Allow users to skip forced updates
  • Make app work on iPhone
  • Include NWFB routes
  • Fix app freezing
  • Make app screens functional
  • Improve navigation and UI
  • Provide offline access to route maps and timetables
  • Add bookmark edit/delete function
  • Include a Help section or icon legend
  • Live bus arrival information
  • Feedback button for bus issues
  • Point of interest search for bus routes
  • Allow deletion of bookmarks

HK Express

Reported bugs

5 issues
  • Blank screens during booking process
  • Inability to save booking history and details
  • Inconsistent currency and language support
  • Errors when attempting to check-in or manage bookings
  • Unreliable performance and frequent crashes

Requested features

5 requests
  • Integrate Cathay login option
  • Improve boarding pass integration with digital wallets
  • Implement better offline functionality
  • Enhance payment methods and options
  • Provide more transparent pricing and fee structure

In-app purchases

None

城巴 Citybus

No in-app purchases

None

HK Express

No in-app purchases

Questions

Is 城巴 Citybus free?
城巴 Citybus is free to download, with no in-app purchases.
Is HK Express free?
HK Express is free to download, with no in-app purchases.
Which has better reviews, 城巴 Citybus or HK Express?
HK Express is rated higher. 城巴 Citybus averages 1.6 out of 5 from 68 ratings, while HK Express averages 4.4 from 1.8K ratings.
Do 城巴 Citybus or HK Express have ads?
城巴 Citybus shows ads; HK Express does not.
Which is updated more often, 城巴 Citybus or HK Express?
城巴 Citybus ships an update every 5 weeks, and HK Express fortnightly. Most recently, 城巴 Citybus was updated on September 24, 2026 and HK Express on September 24, 2026.

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