Comparison

HKeMobility vs 城巴 Citybus

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HKeMobility

This app provides comprehensive public transport and traffic information for convenient commuting and route planning. It offers real-time updates, personalized settings, and an elderly-friendly interface.

Highlights
  • Route search for public transport, driving, and walking
  • Real-time traffic and transport information
  • Cycle track route search
  • Traffic news with voice-over
  • Personalized settings and bookmarks
  • Elderly Mode user interface
Features
Read full description

The Transport Department's “HKeMobility” mobile application is an all-in-one platform providing traffic & transport information, facilitating the public to conduct searches for public transport, driving and walking routes, obtain real-time traffic and parking information, and personalise message settings. Key features of “HKeMobility” - 1. Driving information, including: (i) Driving route search; (ii) Real-time parking vacancy information; and (iii) Real-time traffic news, such as the latest traffic conditions, traffic incidents and special traffic & transport arrangements. 2. Public transport information, including: (i) Most optimal point-to-point public transport and walking routes; (ii) Schedules, fares and estimated arrival times of different public transport routes; and (iii) Real-time waiting situation and traffic & public transport at boundary control points. 3. Personalised settings, including: (i) My Bookmark - Customise favourite locations, public transport and driving routes; and (ii) Push Notification of traffic news - Customise message categories and regions to receive traffic news, and add commonly used traffic snapshots, speed map panels and journey time indicators to bookmark.

About

城巴 Citybus

Get real-time bus arrival times and route information for multiple operators. Find nearby stops, plan journeys, and receive important traffic updates. Set alight reminders for your commute.

Highlights
  • Real-time bus arrival estimates
  • Nearby route and stop search
  • Map view of bus stops
  • Bookmark favorite routes
  • Point-to-point route planning
  • Alight reminders
  • Instant traffic news
Features
Read full description

1. Next Bus Arrival Time Enquiry function with driving status of the bus - Display ETA of the next 3 arrivals within 60 minutes of all Citybus routes, including KMB and Long Win departures for jointly operated routes and the ETA of Kowloon Motor Bus / Long Win Bus, New Lantao Bus, MTR Bus and Green minibuses provided by Data.gov.hk - Exclusively display actual distance between current location of the travelling bus and the selected stop on Citybus routes. Alert user when delay is detected or when the bus cannot continue its journey. - Able to customize ETA display method in “countdown minutes” or “arrival time”. 2. Nearby Route search, get ETA of all franchised buses and minibus routes nearby - Display next bus ETA and nearest bus stop of all routes within 400m radius from current or selected location. - The routes bookmarked or frequently checked will be displayed on the top of the list. - You can manage routes bookmarked or checked in “Bookmark” and “History” page. 3. Find Nearby Bus Stop on map - Click a bus stop on the map to show all routes calling that bus stop, next bus ETA. 4. Powerful Bookmark function with push notification on latest news - Retrieve next bus ETA of desired routes in the “Bookmark” page after bookmarking a route and bus stop. Sequence of the bookmarks can be “Edited” to put favorite routes on top. - With push notification enabled, you can receive route specific customer notice and special arrangement referencing the bookmarks. - Origin and destination can also be bookmarked to speed up nearby bus stop search and point-to-point search. 5. Look for ETA by destination - By clicking the new “Destination” button at main page, the system will suggest direct Citybus routes from user current location to the selected destination, with ETA to the nearest bus stop. - If there is no direct route, the system will suggest a combination of Citybus routes to the destination. 6. Intelligent Point to Point Route Search - Display the fastest, cheapest or less walking required Citybus routes at your selected time of travel - Provide estimated journey time integrating timetable, historical bus journey times, ETA and user walking time. - Octopus interchange and fare concessions are included when displaying fare. 7. Alight reminder - Remind you to alight in 2 phases according to the distance to the bus stop. You can preset up to 10 alight reminders. The reminder will be deleted automatically upon arrival. 8. Instant Traffic News - Provide special traffic news from Transport Department & Citybus 9. Fare Concession - You can go to the Citybus fare concession page with just one click to view the various bus-bus interchange and other fare discounts we offer Remarks: - Automatic search for nearest routes and bus stops function uses location service of your device. - When alight reminder is enabled, the app uses location service of your device continuously until arriving at the selected bus stop, which may drain battery. - Next bus ETA, alight reminder and search result of point to point search are for reference only, subject to traffic conditions.

Screenshots

HKeMobility4 screens
城巴 Citybus4 screens

Verdict

The call

The clearest difference is ads: HKeMobility at none against 城巴 Citybus's shown. HKeMobility also leads on monetization model (free vs free with in-app purchases) and rating (1.8 vs 1.6). 城巴 Citybus's advantage is ratings volume (69 vs 19). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HKeMobility holds the better App Store score, 1.8 against 1.6. Both are backed by a comparable volume of ratings — 19 and 69 respectively. Written reviews point the same way: 25% of HKeMobility's written reviews are positive against 9% of 城巴 Citybus's.

UpkeepUpdate frequency

HKeMobility ships an update fortnightly, 城巴 Citybus every 5 weeks. The most recent releases landed on October 23, 2026 and November 1, 2026 respectively.

Scorecard6 real differences · 4 level
HKeMobility versus 城巴 Citybus: the parameters behind the verdict, then further details
ParameterHKeMobility城巴 Citybus
PriceFreeFree
Rating1.8 (19 ratings) — better1.6 (69 ratings)
Positive reviews25.0% of reviews — better9.4% of reviews
Number of ratings1969 — better
Update frequencyFortnightly — betterEvery 5 weeks
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.013.0
Further details — not scored
Size94 MB24 MB
Age rating4+4+
DeveloperTransport Department, HKSAR GovernmentBravo Transport Services Limited

Customer experience

HKeMobility

All ratings19 ratings
Positive21.1%
Neutral0.0%
Negative78.9%
Written reviews84 reviews
Positive25.0%
Neutral10.7%
Negative64.3%

城巴 Citybus

All ratings68 ratings
Positive13.2%
Neutral1.5%
Negative85.3%
Written reviews85 reviews
Positive9.4%
Neutral7.1%
Negative83.5%

Bugs and requests

HKeMobility

Not enough reviews yet to summarise bugs or requests.

城巴 Citybus

Reported bugs

96 issues
  • Update errors and network connection issues
  • Data cannot be updated
  • App crashes frequently
  • App keeps GPS on in background
  • App drains battery
Show 91 more
  • App freezes and cannot be opened
  • Screens are just pictures
  • App shows instructions only, no buttons
  • App crashes after update
  • Ads block buttons and content
  • Bus arrival times are inaccurate
  • Forced updates prevent app usage
  • App not working on iPhone
  • NWFB routes are missing
  • App not supporting iPhone X
  • Bookmark edit/delete function not working
  • Route number search not working
  • Cannot find landmark addresses
  • App freezes
  • App stops working after update
  • Ads lack an exit button
  • App reaction is slow and hangs
  • Ads cover half of the screen
  • Random ads show up in bus number lookup
  • Large advertisements and auto play videos cover screen
  • Ads block info and crash app
  • App crashes before reaching bus number
  • New version is slower and crashes daily
  • App is cluttered and slow
  • App is not working
  • App crashes every time
  • Cannot load anything useful
  • Ads everywhere
  • UI and navigation are challenging, clunky
  • Integration within the app is bad
  • App crashes frequently
  • App is not reliable
  • App is unstable, laggy
  • Full screen ads while rushing
  • Ads are badly located/inserted
  • Close box on ads is poorly designed
  • App is slow, doesn't give adequate updates
  • App dies due to higher traffic
  • App is laggy
  • App crashes
  • App is slow and unresponsive
  • Intrusive ads make it hard to use
  • App takes ages to load
  • Ads block interaction
  • App doesn't work after new update
  • App cannot be used on iPhone XS
  • App is unstable, crashes all the time
  • App is clunky
  • App is a joke
  • Interface is unfriendly
  • Terrible update
  • App crashes every time
  • Cannot load anything useful
  • Ads everywhere
  • App is cluttered and slow
  • App is not even working
  • App crashes every day
  • App is slower than previous version
  • App crashes before I can get to my bus number
  • App crashes more often than it works
  • App doesn't work at all after update
  • Ads cover half of the screen
  • Random ads show up
  • Ads block info and crash app
  • Route number search doesn't work
  • App moves extremely slow
  • App crashes
  • Cannot find landmark addresses
  • App keeps freezing
  • App stops working after update
  • App crashes so often
  • App is not reliable
  • App doesn't support iPhone X
  • App crashes and crashes
  • App won't run
  • App keeps crashing
  • Cannot open the app after update
  • App cannot tell you when the bus comes and arrives
  • No real time next bus arrival
  • Need offline access
  • Cannot delete bookmark
  • Need help on icons and navigation
  • Bus route search should allow point of interest search
  • Bookmark edit/delete function doesn't work
  • Need a Help section or legend
  • Need live info for next bus
  • Need a feedback button
  • Departure times not included
  • App is very useful but hangs sometimes
  • App is very useful but hangs sometimes
  • App is very useful but hangs sometimes

Requested features

24 requests
  • Alternative to KMB app for Citybus routes
  • Improve ETA display speed
  • Fix update errors and network connection issues
  • Allow users to not render stars
  • Fix app crashing on iPhone
Show 19 more
  • Improve UI and user-friendliness
  • Fix data update issues
  • Stop background GPS usage
  • Improve battery life
  • Fix ads blocking buttons
  • Provide accurate bus arrival times
  • Allow users to skip forced updates
  • Make app work on iPhone
  • Include NWFB routes
  • Fix app freezing
  • Make app screens functional
  • Improve navigation and UI
  • Provide offline access to route maps and timetables
  • Add bookmark edit/delete function
  • Include a Help section or icon legend
  • Live bus arrival information
  • Feedback button for bus issues
  • Point of interest search for bus routes
  • Allow deletion of bookmarks

In-app purchases

None

HKeMobility

No in-app purchases

None

城巴 Citybus

No in-app purchases

Questions

Is HKeMobility free?
HKeMobility is free to download, with no in-app purchases.
Is 城巴 Citybus free?
城巴 Citybus is free to download, with no in-app purchases.
Which has better reviews, HKeMobility or 城巴 Citybus?
HKeMobility is rated higher. HKeMobility averages 1.8 out of 5 from 19 ratings, while 城巴 Citybus averages 1.6 from 69 ratings.
Do HKeMobility or 城巴 Citybus have ads?
城巴 Citybus shows ads; HKeMobility does not.
Which is updated more often, HKeMobility or 城巴 Citybus?
HKeMobility ships an update fortnightly, and 城巴 Citybus every 5 weeks. Most recently, HKeMobility was updated on October 23, 2026 and 城巴 Citybus on November 1, 2026.

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