HKeMobility Reviews: Is It Legit?

HKeMobility
HKeMobility
Transport Department, HKSAR Government

Customer Experience

Positive experience25.0% of reviews
Neutral10.7% of reviews
Negative experience64.3% of reviews

~ Based on 84 written reviews from the US App Store.

Is HKeMobility Safe?

Not enough ratings yet to assess HKeMobility.

Is HKeMobility Legit?

HKeMobility appears to be a legitimate app. AppsHunter Legitimacy Score for HKeMobility is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible experience

The app is so cluttered and complicated, I do not understand why every government app has to have 2000+ functions with most buttons just being a link to a website. This app seems to be stuffed with anything the developers can think of while not doing having a single function that works.

Stable and user friendly Apps.

Highly recommended

Good concept, bad system

Takes too long for loading

Not working

The app is not working at all for alternative traffic vehicle route proposals from point A to point B

Please fix it ASAP
Thanks

GMB ETA is a waste of everyone’s time

The ETA for green minibus is extremely unreliable. Why bother including this feature to waste people’s time endlessly waiting for a minibus that will never come?

Good app

Easy to find information

Useful for drivers

The transport department app it’s great for checking license and vehicle info in Hong Kong, but it could use more features like real-time traffic updates.

easy to use!

Hong Kong Mobility app is really convenient. It offers accurate transport info and smooth route - planning. A 5 - star must - have!

GMB arrival time is a joke

Green minibus time is a joke, does not work at all. Even at the terminus, where the schedule of minibus starting should be more predictable, is not accurate at all. Don’t think it’s the App to be blamed, GMB doesn’t not seem to need to adhere to any service level anyway, not to mention fixed schedule like bus service.
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App can’t even be opened after the latest update!

App can’t even be opened after the latest update! 😪😪😪

Found incompatible issue

Found incompatible issue when I updated to latest version. What a rubbish app….

Totally unrelated election pop up

I was working good, and i prefered it over the bus company app as this got no annoying ads, prop up etcs.
And siddenly it got annoying pop up about election? And has to disable/uncheck it everyday? What the heck

Slow response, poor nav performance

This app is a total trash, slow response rate. Took 5 minutes loading nothing! cycling navigation mode the map will not move with my pinpointed location while cycling

Language setting issue for latest version

Cannot change language to Traditional Chinese, only can use English interface and English notification

Bugs

Can’t change the language after installing the latest update.

Add Taxi Stop info.

I think the Mobile App can add Real-time condition of each taxi station 的士站. For example the low resolution image every minute or the estimated number of Taxi and People waiting in the line. It is much helpful for people to consider to go to that station or not. Also for Taxi Driver to decide go there wait for queue. 避免人等車 or 車等人. This can really better utilise the resource. TD really don’t have to waste effort do something Google or Bus App already done. Better focus on something that only government can provide instead of doing something already provide by others.
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Elderly mode good.

Now show clearly bus stop “ID”, eg origin to destination, by 2 bus routes, at bus stop A28 changing to nearby bus stop B1 for 2nd leg of journey.
Clearly shown on map, well done :D

Whats the point

The app looks like it was made 2 decades ago. Transport information is not clear, app navigation is difficult. There are fundamental issues that makes this app unusable.

HK Govn’t spending lots on defective app

Doesn’t UPDATE camera views when you re-open app.
Something so simple. Surprised user (HK Govn’t) and programmer didn’t fix after so many versions.

Very poor quality

Everything’s wrong with this app, interface, usability, the most important time forecast is simply the worst