MTR Mobile vs HKeMobility
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MTR Mobile
Plan your journeys with real-time train arrival times and car occupancy. Access frequent destination information quickly and discover MTR service updates, promotions, and lifestyle articles. Earn MTR Points for rewards by traveling, shopping, or playing games.
- Real-time train arrival times
- Car occupancy information
- Trip planner with estimated journey times
- Quick access to frequent destinations
- MTR service updates and promotions
- Earn MTR Points for rewards
- Game Arcade for earning points
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MTR Mobile嶄新面貌 全面提升出行體驗！ 【旅程更便捷】 ◆ 想更準確預時間出門口？行程指南提供預計行程時間！搜尋路綫後，一個版面睇晒下班車到站時間同車廂載客量等資訊，預時間更Easy！ ◆ 想更快揾到常去目的地嘅資訊？ 喺主頁就睇到前往常去目的地建議路綫、實時列車到站時間等資訊，省卻繁複搜索步驟，等你可以捉緊每分每秒！ ◆ 想掌握最新生活資訊？MTR Mobile提供港鐵服務資訊、港鐵優惠，以及同生活息息相關嘅專題文章，令你日常生活更精彩。 【邊搭邊賺MTR分】 想賺分換獎賞？日常無論搭港鐵、喺港鐵商場或車站商店消費，甚至經MTR Mobile買車票同港鐵精品都賺到分， 輕鬆消費就換到免費車程同不同驚喜獎賞！ 等緊車有乜玩？「FUN分遊戲」正式上線，一齊邊玩邊賺分，換領獎賞更容易! 各種全新體驗，令出行更便捷，獎賞更豐富！ 你可到 www.mtr.com.hk/mtrmobile/ch 查看更多MTR Mobile 最新資訊 MTR Mobile's New Look: Enhancing Your Travel Experience! A More Enjoyable Journey ◆ Want to better plan your journey? Trip Planner provides estimated journey times, plus next train arrival times and car occupancy on a single screen, making journey planning a breeze! ◆ Need quick access to your frequent destinations? The homepage shows suggested routes and next train arrival times to your frequent station, saving you from searches and helping you make the most of every minute! ◆ Looking for the latest news? MTR Mobile offers MTR service updates, promotions, and lifestyle articles to make your daily life more exciting. [Earn MTR Points While You Travel] ◆ Want to earn points for fabulous rewards? Whether you're taking the MTR, shopping at MTR Malls or Station Shops, or even buying tickets and MTR souvenirs through MTR Mobile, you can earn MTR Points to redeem for free rides and various exciting rewards! ◆ Looking for something to do while commuting? Game Arcade is now live, allowing you to play games and earn MTR Points, making it easier to redeem rewards. Experience the new features for a more rewarding journey with MTR Mobile! Visit www.mtr.com.hk/mtrmobile/en for more information on MTR Mobile
HKeMobility
This app provides comprehensive public transport and traffic information for convenient commuting and route planning. It offers real-time updates, personalized settings, and an elderly-friendly interface.
- Route search for public transport, driving, and walking
- Real-time traffic and transport information
- Cycle track route search
- Traffic news with voice-over
- Personalized settings and bookmarks
- Elderly Mode user interface
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The Transport Department's “HKeMobility” mobile application is an all-in-one platform providing traffic & transport information, facilitating the public to conduct searches for public transport, driving and walking routes, obtain real-time traffic and parking information, and personalise message settings. Key features of “HKeMobility” - 1. Driving information, including: (i) Driving route search; (ii) Real-time parking vacancy information; and (iii) Real-time traffic news, such as the latest traffic conditions, traffic incidents and special traffic & transport arrangements. 2. Public transport information, including: (i) Most optimal point-to-point public transport and walking routes; (ii) Schedules, fares and estimated arrival times of different public transport routes; and (iii) Real-time waiting situation and traffic & public transport at boundary control points. 3. Personalised settings, including: (i) My Bookmark - Customise favourite locations, public transport and driving routes; and (ii) Push Notification of traffic news - Customise message categories and regions to receive traffic news, and add commonly used traffic snapshots, speed map panels and journey time indicators to bookmark.
Screenshots
Verdict
The clearest difference is rating: MTR Mobile at 4.3 against HKeMobility's 1.8. MTR Mobile also leads on ratings volume (486 vs 19) and iOS requirement (11.0 vs 13.0). HKeMobility's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, review sentiment, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MTR Mobile holds the better App Store score, 4.3 against 1.8. That said, the two scores are not equally well evidenced: MTR Mobile has 486 ratings behind it against 19, so its average is the more settled of the two. Written reviews complicate that: 39% of MTR Mobile's written reviews are positive against 46% of HKeMobility's, so the app with the better star average is not the one people write more warmly about.
MTR Mobile ships an update every 4 weeks, HKeMobility fortnightly. The most recent releases landed on September 23, 2026 and September 7, 2026 respectively.
| Parameter | MTR Mobile | HKeMobility |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (486 ratings) — better | 1.8 (19 ratings) |
| Positive reviews | 38.9% of reviews | 45.8% of reviews — better |
| Number of ratings | 486 — better | 19 |
| Update frequency | Every 4 weeks | Fortnightly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 811 MB | 94 MB |
| Age rating | 4+ | 4+ |
| Developer | MTR Corporation Limited | Transport Department of the Government of Hong Kong Special Administrative Region |
Customer experience
MTR Mobile
HKeMobility
Bugs and requests
MTR Mobile
Reported bugs
3 issues- Journey planner not working
- Compatibility issues with newer devices
- Unreliable station data updates
Requested features
4 requests- Offline map support
- Customizable UI
- Real-time service updates
- Improved accessibility
HKeMobility
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MTR Mobile
No in-app purchases
HKeMobility
No in-app purchases
