MTR Mobile vs 城巴 Citybus
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MTR Mobile
Plan your journeys with real-time train arrival times and car occupancy. Access frequent destination information quickly and discover MTR service updates, promotions, and lifestyle articles. Earn MTR Points for rewards by traveling, shopping, or playing games.
- Real-time train arrival times
- Car occupancy information
- Trip planner with estimated journey times
- Quick access to frequent destinations
- MTR service updates and promotions
- Earn MTR Points for rewards
- Game Arcade for earning points
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MTR Mobile嶄新面貌 全面提升出行體驗! 【旅程更便捷】 ◆ 想更準確預時間出門口?行程指南提供預計行程時間!搜尋路綫後,一個版面睇晒下班車到站時間同車廂載客量等資訊,預時間更Easy! ◆ 想更快揾到常去目的地嘅資訊? 喺主頁就睇到前往常去目的地建議路綫、實時列車到站時間等資訊,省卻繁複搜索步驟,等你可以捉緊每分每秒! ◆ 想掌握最新生活資訊?MTR Mobile提供港鐵服務資訊、港鐵優惠,以及同生活息息相關嘅專題文章,令你日常生活更精彩。 【邊搭邊賺MTR分】 想賺分換獎賞?日常無論搭港鐵、喺港鐵商場或車站商店消費,甚至經MTR Mobile買車票同港鐵精品都賺到分, 輕鬆消費就換到免費車程同不同驚喜獎賞! 等緊車有乜玩?「FUN分遊戲」正式上線,一齊邊玩邊賺分,換領獎賞更容易! 各種全新體驗,令出行更便捷,獎賞更豐富! 你可到 www.mtr.com.hk/mtrmobile/ch 查看更多MTR Mobile 最新資訊 MTR Mobile's New Look: Enhancing Your Travel Experience! A More Enjoyable Journey ◆ Want to better plan your journey? Trip Planner provides estimated journey times, plus next train arrival times and car occupancy on a single screen, making journey planning a breeze! ◆ Need quick access to your frequent destinations? The homepage shows suggested routes and next train arrival times to your frequent station, saving you from searches and helping you make the most of every minute! ◆ Looking for the latest news? MTR Mobile offers MTR service updates, promotions, and lifestyle articles to make your daily life more exciting. [Earn MTR Points While You Travel] ◆ Want to earn points for fabulous rewards? Whether you're taking the MTR, shopping at MTR Malls or Station Shops, or even buying tickets and MTR souvenirs through MTR Mobile, you can earn MTR Points to redeem for free rides and various exciting rewards! ◆ Looking for something to do while commuting? Game Arcade is now live, allowing you to play games and earn MTR Points, making it easier to redeem rewards. Experience the new features for a more rewarding journey with MTR Mobile! Visit www.mtr.com.hk/mtrmobile/en for more information on MTR Mobile
城巴 Citybus
Get real-time bus arrival times and route information for multiple operators. Find nearby stops, plan journeys, and receive important traffic updates. Set alight reminders for your commute.
- Real-time bus arrival estimates
- Nearby route and stop search
- Map view of bus stops
- Bookmark favorite routes
- Point-to-point route planning
- Alight reminders
- Instant traffic news
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1. Next Bus Arrival Time Enquiry function with driving status of the bus - Display ETA of the next 3 arrivals within 60 minutes of all Citybus routes, including KMB and Long Win departures for jointly operated routes and the ETA of Kowloon Motor Bus / Long Win Bus, New Lantao Bus, MTR Bus and Green minibuses provided by Data.gov.hk - Exclusively display actual distance between current location of the travelling bus and the selected stop on Citybus routes. Alert user when delay is detected or when the bus cannot continue its journey. - Able to customize ETA display method in “countdown minutes” or “arrival time”. 2. Nearby Route search, get ETA of all franchised buses and minibus routes nearby - Display next bus ETA and nearest bus stop of all routes within 400m radius from current or selected location. - The routes bookmarked or frequently checked will be displayed on the top of the list. - You can manage routes bookmarked or checked in “Bookmark” and “History” page. 3. Find Nearby Bus Stop on map - Click a bus stop on the map to show all routes calling that bus stop, next bus ETA. 4. Powerful Bookmark function with push notification on latest news - Retrieve next bus ETA of desired routes in the “Bookmark” page after bookmarking a route and bus stop. Sequence of the bookmarks can be “Edited” to put favorite routes on top. - With push notification enabled, you can receive route specific customer notice and special arrangement referencing the bookmarks. - Origin and destination can also be bookmarked to speed up nearby bus stop search and point-to-point search. 5. Look for ETA by destination - By clicking the new “Destination” button at main page, the system will suggest direct Citybus routes from user current location to the selected destination, with ETA to the nearest bus stop. - If there is no direct route, the system will suggest a combination of Citybus routes to the destination. 6. Intelligent Point to Point Route Search - Display the fastest, cheapest or less walking required Citybus routes at your selected time of travel - Provide estimated journey time integrating timetable, historical bus journey times, ETA and user walking time. - Octopus interchange and fare concessions are included when displaying fare. 7. Alight reminder - Remind you to alight in 2 phases according to the distance to the bus stop. You can preset up to 10 alight reminders. The reminder will be deleted automatically upon arrival. 8. Instant Traffic News - Provide special traffic news from Transport Department & Citybus 9. Fare Concession - You can go to the Citybus fare concession page with just one click to view the various bus-bus interchange and other fare discounts we offer Remarks: - Automatic search for nearest routes and bus stops function uses location service of your device. - When alight reminder is enabled, the app uses location service of your device continuously until arriving at the selected bus stop, which may drain battery. - Next bus ETA, alight reminder and search result of point to point search are for reference only, subject to traffic conditions.
Screenshots
Verdict
The clearest difference is rating: MTR Mobile at 4.3 against 城巴 Citybus's 1.6. MTR Mobile also leads on review sentiment (39% vs 9%) and ratings volume (486 vs 68). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MTR Mobile holds the better App Store score, 4.3 against 1.6. That said, the two scores are not equally well evidenced: MTR Mobile has 486 ratings behind it against 68, so its average is the more settled of the two. Written reviews point the same way: 39% of MTR Mobile's written reviews are positive against 9% of 城巴 Citybus's.
MTR Mobile ships an update every 4 weeks, 城巴 Citybus every 5 weeks. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.
| Parameter | MTR Mobile | 城巴 Citybus |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (486 ratings) — better | 1.6 (68 ratings) |
| Positive reviews | 38.9% of reviews — better | 9.4% of reviews |
| Number of ratings | 486 — better | 68 |
| Update frequency | Every 4 weeks — better | Every 5 weeks |
| Ads | Yes | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 811 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | MTR Corporation Limited | Bravo Transport Services Limited |
Customer experience
MTR Mobile
城巴 Citybus
User reviews
MTR Mobile
From 486 App Store ratingsWhat we love
- 🚀 Excellent navigation
- 🗺️ Helpful map features
- ⏱️ Accurate trip planning
- 🌍 Useful for tourists
Room to improve
- 🐛 Frequent crashes
- 🕰️ Slow performance
- 📺 Intrusive ads
- 🤯 Overly complicated UI
- 🚫 Lack of offline functionality
城巴 Citybus
From 68 App Store ratingsWhat we love
- 👍 Detailed information (older reviews)
- 👍 Useful for tourists (older reviews)
- 👍 Comprehensive info (older reviews)
Room to improve
- 🐛 App crashes frequently
- ⏳ Slow loading times
- 😠 Intrusive and unclosable ads
- 🐛 App is unstable and laggy
- ❌ Cannot open the app
Bugs and requests
MTR Mobile
Reported bugs
3 issues- Journey planner not working
- Compatibility issues with newer devices
- Unreliable station data updates
Requested features
4 requests- Offline map support
- Customizable UI
- Real-time service updates
- Improved accessibility
城巴 Citybus
Reported bugs
96 issues- Update errors and network connection issues
- Data cannot be updated
- App crashes frequently
- App keeps GPS on in background
- App drains battery
Show 91 moreShow fewer
- App freezes and cannot be opened
- Screens are just pictures
- App shows instructions only, no buttons
- App crashes after update
- Ads block buttons and content
- Bus arrival times are inaccurate
- Forced updates prevent app usage
- App not working on iPhone
- NWFB routes are missing
- App not supporting iPhone X
- Bookmark edit/delete function not working
- Route number search not working
- Cannot find landmark addresses
- App freezes
- App stops working after update
- Ads lack an exit button
- App reaction is slow and hangs
- Ads cover half of the screen
- Random ads show up in bus number lookup
- Large advertisements and auto play videos cover screen
- Ads block info and crash app
- App crashes before reaching bus number
- New version is slower and crashes daily
- App is cluttered and slow
- App is not working
- App crashes every time
- Cannot load anything useful
- Ads everywhere
- UI and navigation are challenging, clunky
- Integration within the app is bad
- App crashes frequently
- App is not reliable
- App is unstable, laggy
- Full screen ads while rushing
- Ads are badly located/inserted
- Close box on ads is poorly designed
- App is slow, doesn't give adequate updates
- App dies due to higher traffic
- App is laggy
- App crashes
- App is slow and unresponsive
- Intrusive ads make it hard to use
- App takes ages to load
- Ads block interaction
- App doesn't work after new update
- App cannot be used on iPhone XS
- App is unstable, crashes all the time
- App is clunky
- App is a joke
- Interface is unfriendly
- Terrible update
- App crashes every time
- Cannot load anything useful
- Ads everywhere
- App is cluttered and slow
- App is not even working
- App crashes every day
- App is slower than previous version
- App crashes before I can get to my bus number
- App crashes more often than it works
- App doesn't work at all after update
- Ads cover half of the screen
- Random ads show up
- Ads block info and crash app
- Route number search doesn't work
- App moves extremely slow
- App crashes
- Cannot find landmark addresses
- App keeps freezing
- App stops working after update
- App crashes so often
- App is not reliable
- App doesn't support iPhone X
- App crashes and crashes
- App won't run
- App keeps crashing
- Cannot open the app after update
- App cannot tell you when the bus comes and arrives
- No real time next bus arrival
- Need offline access
- Cannot delete bookmark
- Need help on icons and navigation
- Bus route search should allow point of interest search
- Bookmark edit/delete function doesn't work
- Need a Help section or legend
- Need live info for next bus
- Need a feedback button
- Departure times not included
- App is very useful but hangs sometimes
- App is very useful but hangs sometimes
- App is very useful but hangs sometimes
Requested features
24 requests- Alternative to KMB app for Citybus routes
- Improve ETA display speed
- Fix update errors and network connection issues
- Allow users to not render stars
- Fix app crashing on iPhone
Show 19 moreShow fewer
- Improve UI and user-friendliness
- Fix data update issues
- Stop background GPS usage
- Improve battery life
- Fix ads blocking buttons
- Provide accurate bus arrival times
- Allow users to skip forced updates
- Make app work on iPhone
- Include NWFB routes
- Fix app freezing
- Make app screens functional
- Improve navigation and UI
- Provide offline access to route maps and timetables
- Add bookmark edit/delete function
- Include a Help section or icon legend
- Live bus arrival information
- Feedback button for bus issues
- Point of interest search for bus routes
- Allow deletion of bookmarks
In-app purchases
MTR Mobile
No in-app purchases
城巴 Citybus
No in-app purchases






