SEB cares vs P/R

“SEB cares” is here to serve you better. Update or download the app today to use the app with a brand-new look! Easily perform your electricity-related transactions by: • Viewing your bills and pay anytime through the app • Reporting your customer service and technical issues using the ‘Make a Report’ feature, and keeping track of the status • Tracking your electricity consumption for 3, 6 and 12 months in a single screen • Receiving real-time alerts on planned and unplanned power outages • Subscribing to our e-Bill service to receive electronic bills on time • Getting in touch with our virtual assistant CARINA • Accessing in three (3) different languages – English (default), Bahasa Malaysia and Mandarin Best of all, the app is free! Get the app now and stay connected with Sarawak Energy wherever you go.

This app is to enable P/R customers to identify authentic and counterfeit P/R products. It has been designed for simplicity in mind so that P/R customers can easily use the app to perform the product authentication process to identify authentic and counterfeit P/R products. After installing the P/R App, users can use the app to scan a QR Code with anti-counterfeit feature printed on the P/R products to perform the product authentication operation. During the scanning, the user will be guided in the product authentication process with detail instructions such as 1) Holding Instruction: Too Far, Too Close, Tilted. 2) QR Code Detection Instruction: Using Green Color to indicate the QR Code is in focus. 3) Product Authentication Results: Genuine Product or Fake Product. With this app, we can help P/R customers identify genuine P/R products and allow them enjoy the superior quality of P/R products.