SEB cares vs Urbanism Mall
Price, ratings, monetisation and update history for both apps, side by side β with what reviewers say about each.
SEB cares
Manage your electricity services with ease. View and pay bills, report issues, and track your consumption. Receive outage alerts and get support from a virtual assistant.
- View and pay electricity bills
- Report customer service and technical issues
- Track electricity consumption
- Receive power outage alerts
- Subscribe to e-Bill service
- Virtual assistant support
- Multilingual support
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βSEB caresβ is here to serve you better. Update or download the app today to use the app with a brand-new look! Easily perform your electricity-related transactions by: β’ Viewing your bills and pay anytime through the app β’ Reporting your customer service and technical issues using the βMake a Reportβ feature, and keeping track of the status β’ Tracking your electricity consumption for 3, 6 and 12 months in a single screen β’ Receiving real-time alerts on planned and unplanned power outages β’ Subscribing to our e-Bill service to receive electronic bills on time β’ Getting in touch with our virtual assistant CARINA β’ Accessing in three (3) different languages β English (default), Bahasa Malaysia and Mandarin Best of all, the app is free! Get the app now and stay connected with Sarawak Energy wherever you go.
Urbanism Mall
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Discover the power of our loyalty app! As a valued customer, downloading our app unlocks a world of benefits just for you. Here's why you should get it: ELEVATE YOUR PRIVILEGE Every cent you spend with us counts towards your privilege level. As you accumulate points through your purchases, you'll progress to higher levels of privilege, unlocking exciting rewards and VIP perks. Enjoy personalized experiences, priority access, and special treatment that sets you apart. UNLOCK EXCLUSIVE DEALS With our coupons, you gain access to special discounts and offers that are exclusive to app users. Save money on your favourite products and services, and keep an eye out for mysterious coupons that bring even more surprises and savings your way. SEAMLESS CONVENIENCE Say goodbye to traditional loyalty cards and paper coupons. Our app puts everything at your fingertips. Easily track your points, view your rewards, and redeem them hassle-free. Our user-friendly interface ensures a seamless and enjoyable experience every time. STAY INFORMED Be the first to know about the latest news, product launches, and promotions. Our app keeps you updated with real-time notifications, ensuring you never miss out on exciting opportunities and limited-time offers. EXCLUSIVE VIP BENEFITS As a loyal member, you'll gain access to exclusive VIP benefits and perks. Enjoy priority customer support, early access to new products or services, exclusive event invitations, and much more. Be treated like a VIP wherever you go and indulge in a world of special privileges. Your loyalty deserves to be rewarded, and we're here to make it happen.
Screenshots
Verdict
SEB cares and Urbanism Mall are too close to call on the numbers: across 6 compared parameters β price, update cadence, ads and in-app purchases among them β neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SEB cares ships an update every 3 months, Urbanism Mall every 2 months. The most recent releases landed on October 11, 2026 and October 5, 2026 respectively.
| Parameter | SEB cares | Urbanism Mall |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 33.3% of reviews | β |
| Update frequency | Every 3 months | Every 2 months β better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | β |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 β better | 15.6 |
| Further details β not scored | ||
| Size | 105 MB | 69 MB |
| Age rating | 17+ | 4+ |
| Developer | Sarawak Energy | Netquas Softech |
In-app purchases
SEB cares
No in-app purchases
Urbanism Mall
No in-app purchases







