SEB cares vs S1 Loyalty
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SEB cares
Manage your electricity services with ease. View and pay bills, report issues, and track your consumption. Receive outage alerts and get support from a virtual assistant.
- View and pay electricity bills
- Report customer service and technical issues
- Track electricity consumption
- Receive power outage alerts
- Subscribe to e-Bill service
- Virtual assistant support
- Multilingual support
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“SEB cares” is here to serve you better. Update or download the app today to use the app with a brand-new look! Easily perform your electricity-related transactions by: • Viewing your bills and pay anytime through the app • Reporting your customer service and technical issues using the ‘Make a Report’ feature, and keeping track of the status • Tracking your electricity consumption for 3, 6 and 12 months in a single screen • Receiving real-time alerts on planned and unplanned power outages • Subscribing to our e-Bill service to receive electronic bills on time • Getting in touch with our virtual assistant CARINA • Accessing in three (3) different languages – English (default), Bahasa Malaysia and Mandarin Best of all, the app is free! Get the app now and stay connected with Sarawak Energy wherever you go.
S1 Loyalty
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The S1 Loyalty App is an exclusive, members-only platform designed to empower Sebangga Group members with the latest updates, resources, and privileges. Stay connected with S1 Loyalty App through announcements, events, and news — all in one place. Access exclusive member benefits and special promotions.
Screenshots
Verdict
The clearest difference is update cadence: S1 Loyalty at every 2 days against SEB cares's every 3 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SEB cares ships an update every 3 months, S1 Loyalty every 2 days. The most recent releases landed on September 9, 2026 and September 10, 2026 respectively.
| Parameter | SEB cares | S1 Loyalty |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 33.3% of reviews | — |
| Update frequency | Every 3 months | Every 2 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 105 MB | 13 MB |
| Age rating | 17+ | 4+ |
| Developer | Sarawak Energy | Caltec Expert Sdn. Bhd. |
In-app purchases
SEB cares
No in-app purchases
S1 Loyalty
No in-app purchases
