Comparison

ZoomCare vs Providence

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ZoomCare

Access convenient and high-quality healthcare services with online scheduling, same-day appointments, and nearby clinics. Manage your health records and communicate with your care team easily.

Highlights
  • Online appointment scheduling
  • Same-day clinic visits
  • Urgent, Primary, Emergency, and Specialty Care
  • Onsite labs and prescription pickups
  • Access to medical records and visit history
  • Evening and weekend hours
Features
Read full description

Keeping up with your health shouldn’t be a chore. ZoomCare makes it easy to get the care you need, when and where you want it. With online scheduling, evening and weekend hours, and nearby clinics, ZoomCare makes getting exceptional care easy. 1. SEARCH available appointments at neighborhood clinics across the Pacific Northwest. Experience Urgent, Primary, Emergency, and Speciality Care with wait times a fraction of what you'll find at other clinics. Best part? Same-day visits are likely! 2. SCHEDULE in a matter of seconds using our state-of-the-art scheduling system. Find the right provider at a location and time that's most convenient for you. We're committed to ensuring visits start on time, providing onsite labs, and making prescription pickups easy, so you can confidently take your next steps toward better health. 3. ACCESS your medical records and see your visit history, provider notes, and labs with easy-to-find links to our new patient portal, powered by Athenahealth. Have a question? This is the right place to talk to your care team. We're focused on a single goal: to deliver innovative, high-quality, and convenient healthcare. If you're looking for a better healthcare experience, ZoomCare is the answer.

About

Providence

Access all your healthcare needs from a single platform. Manage appointments, view medical records, pay bills, and discover relevant health programs and resources. Connect with your care team and find new providers easily.

Highlights
  • Connect with care team
  • Book appointments
  • Access medical records
  • View and pay bills
  • Find providers
  • Virtual urgent care
  • Health reminders
Features
Currently charting
Read full description

Want to make it easier to take care of your health? With you, wherever you are.

Your one-stop shop for everything Providence—this modern app puts all your Providence services, programs, and resources at your fingertips—24/7, 365 days a year. Whether you need to get care, view your medical records, pay a bill, or learn about new programs & resources relevant to you. • Connect with your care team—book an appointment, view instructions, send a message. • Get immediate care—through an ExpressCare virtual visit or one of our local urgent care clinics—even find out wait times and put yourself in the queue before you leave home. • Access your medical record—get lab & test results, read visit notes, share your records. • Find a new provider—whether primary or specialty care. • View and pay bills—or see if you’re eligible for financial assistance. • View important health reminders personalized just for you. • Get individualized recommendations for relevant health programs and resources. • Find relevant, health-related content just for you, created by Providence experts. • Upload health and fitness data, including data from the “Apple health app,” when enrolled in self-tracking programs The Providence MyChart app is perfect for everyone looking for health care resources in a Providence or Providence-affiliated healthcare environment. Providence health services are available in Alaska, Washington, Montana, Oregon, California, New Mexico and Texas including: • Providence Swedish — Puget Sound • Providence — Alaska • Providence — Oregon, California • Providence — Greater Portland Area • Providence — Washington, Idaho, Montana • CovenantHealth — Texas, New Mexico • Kadlec — Oregon, Washington • CredenaHealth Pharmacy — Home Delivery

Screenshots

ZoomCare3 screens
Providence4 screens

Verdict

The call

ZoomCare and Providence both sit at 4.7 stars, but that hides the real split: 73% of Providence's written reviews are positive against 22% of ZoomCare's. Providence also leads on ads (none vs shown) and ratings volume (186K vs 6.2K). ZoomCare's advantage is monetization model (ad-supported vs free with in-app purchases) and iOS requirement (15.1 vs 18.0). On price, rating, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for ZoomCare against 4.8 for Providence. That said, the two scores are not equally well evidenced: Providence has 186K ratings behind it against 6.2K, so its average is the more settled of the two. Written reviews are what separate them: 22% of ZoomCare's written reviews are positive against 73% of Providence's.

UpkeepUpdate frequency

ZoomCare ships an update monthly, Providence every 3 weeks. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

Scorecard6 real differences · 5 level
ZoomCare versus Providence: the parameters behind the verdict, then further details
ParameterZoomCareProvidence
PriceFreeFree
Rating4.7 (6.2K ratings)4.8 (186K ratings) — better
Positive reviews21.7% of reviews73.3% of reviews — better
Number of ratings6.2K186K — better
Update frequencyMonthlyEvery 3 weeks — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supported — betterFree with in-app purchases
Best chart rank#113 — better
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.1 — better18.0
Further details — not scored
Size17 MB186 MB
Age rating4+17+
DeveloperZoom Care, PCPROVIDENCE HEALTH & SERVICES - WASHINGTON

Customer experience

ZoomCare

All ratings6,193 ratings
Positive94.1%
Neutral2.4%
Negative3.6%
Written reviews83 reviews
Positive21.7%
Neutral12.0%
Negative66.3%

Providence

All ratings185,662 ratings
Positive97.3%
Neutral2.0%
Negative0.7%
Written reviews435 reviews
Positive73.3%
Neutral4.4%
Negative22.3%

User reviews

ZoomCare

From 6.2K App Store ratings

What we love

  • 🚀 Fast and efficient service
  • 👍 Convenient and easy to use
  • ⭐ Great care and reliable service

Room to improve

  • 🐛 Buggy and unreliable app
  • 💻 Broken/glitchy functionality
  • 🤔 Lack of features and options
  • 🔒 Security and login issues
  • 🤯 Frustrating user experience

Providence

From 186K App Store ratings

What we love

  • 👍 Convenient all-in-one healthcare app
  • 🚀 Easy to use interface
  • 💡 Helpful for managing appointments, prescriptions, and test results
  • 👍 Prompt responses from healthcare providers
  • 👍 Valuable for communicating with doctors

Room to improve

  • 🐛 Confusing navigation and layout
  • 🐛 Difficulty finding specific features or information
  • 🐛 Unreliable virtual care options
  • 🐛 Inconsistent user experience across different devices
  • 🐛 Frustrating issues with logging in and accessing account

Bugs and requests

ZoomCare

Reported bugs

5 issues
  • App crashes frequently
  • Login issues and inability to stay logged in
  • Scheduling and appointment flow not working properly
  • Broken or missing features (e.g. chat, calendar, etc.)
  • Compatibility issues with newer iOS versions

Requested features

5 requests
  • Add ability to schedule appointments in advance
  • Improve app stability and reliability
  • Integrate with Apple Health
  • Add more customization options
  • Improve payment and billing features

Providence

Reported bugs

4 issues
  • Login screen freezes
  • Incompatibility with older devices
  • Inconsistent performance and crashes
  • Syncing issues with test results and medical records

Requested features

5 requests
  • Improved search and navigation
  • Better integration with external healthcare providers
  • More intuitive layout and organization of information
  • Enhanced accessibility for users with disabilities
  • Seamless virtual care options

In-app purchases

None

ZoomCare

No in-app purchases

None

Providence

No in-app purchases

Questions

Is ZoomCare free?
ZoomCare is free to download, with no in-app purchases.
Is Providence free?
Providence is free to download, with no in-app purchases.
Which has better reviews, ZoomCare or Providence?
Providence is rated higher. ZoomCare averages 4.7 out of 5 from 6.2K ratings, while Providence averages 4.8 from 186K ratings.
Do ZoomCare or Providence have ads?
ZoomCare shows ads; Providence does not.
Which is updated more often, ZoomCare or Providence?
ZoomCare ships an update monthly, and Providence every 3 weeks. Most recently, ZoomCare was updated on September 23, 2026 and Providence on September 24, 2026.

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