HelpdeskAdvanced vs Profilpas

HelpdeskAdvanced Mobile: IT Service Management Description: Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe It's like having a Service Desk in your pocket; HelpdeskAdvanced Mobile provides access to requests anytime, anywhere, ensuring that you always have an overview on the progress and quality of services. You must have HelpdeskAdvanced 10 in order to have the mobile version. Find out more at www.pat.eu/helpdeskadvanced The HelpdeskAdvanced Mobile capabilities depend on the profile: Features available for the internal user IT team. - See the list of pending requests - Filter requests based on status, date and other search parameters - Forward, change the status and close requests assigned - Respond to users Features available for the end-user. - See the list of their pending requests - Filter requests based on status, date and other search parameters - Open new requests from the Catalog Services with ability to upload images and documents from Photos - Answering to provide more information to help desk Languages: English, Italian, coming soon Spanish and French.

Profilpas, leading company in the production and sale of technical and finishing profiles for floors and coverings, skirting boards, floor-level shower drains and installation systems, has always paid close attention to innovation, not only in its products but also in the services offered. For this reason, it has created a new practical and functional tool dedicated to retailers, distributors, building companies, flooring installers and architects, able to offer rapid and constant support in carrying out their business. The new app allows you to take advantage of two useful calculation tools. With PP Level DUO calculator, it will be possible to quickly obtain an estimate of the quantity of supports for outdoor raised floors. With Protiler calculator, it is possible to determine the number of leveling spacers for the laying of ceramic or marble floors and coverings. With both, at the end of the calculation, there is the possibility to receive an email with a detailed recap of the articles recommended for the project development. With this app, Profilpas also gives you the possibility to browse the catalogue and stay up to date on all the latest product news, as well as always having telephone and email contacts of the headquarters and branches at hand.