HelpdeskAdvanced vs Audit Manager
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpdeskAdvanced
Access your IT service desk requests on the go. Manage pending requests, update statuses, and communicate with users or IT teams from your mobile device. Open new requests with attachments and track their progress.
- Access pending requests
- Filter and search requests
- Update request status
- Respond to users
- Open new requests with attachments
- Track request progress
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HelpdeskAdvanced Mobile: IT Service Management Description: Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe It's like having a Service Desk in your pocket; HelpdeskAdvanced Mobile provides access to requests anytime, anywhere, ensuring that you always have an overview on the progress and quality of services. You must have HelpdeskAdvanced 10 in order to have the mobile version. Find out more at www.pat.eu/helpdeskadvanced The HelpdeskAdvanced Mobile capabilities depend on the profile: Features available for the internal user IT team. - See the list of pending requests - Filter requests based on status, date and other search parameters - Forward, change the status and close requests assigned - Respond to users Features available for the end-user. - See the list of their pending requests - Filter requests based on status, date and other search parameters - Open new requests from the Catalog Services with ability to upload images and documents from Photos - Answering to provide more information to help desk Languages: English, Italian, coming soon Spanish and French.
Audit Manager
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Audit Manager è una soluzione che permette di gestire le attività di audit, collaudo e controllo qualità. Dalla pianificazione alla compilazione tramite checklist digitalizzate, dalla condivisione al monitoraggio dei dati, Audit Manager rende le attività organizzate, veloci e automatiche. Audit Manager permette di: - pianificare e gestire con ordine e controllo le tue attività di audit - coinvolgere i collaboratori grazie a un utilizzo multiauditor - compilare checklist digitalizzate e personalizzate - monitorare e analizzare i dati raccolti e il grado di applicazione dei processi - attuare azioni correttive dopo il rilevamento di non conformità - consultare tramite KPI, chart e report i dati raccolti durante le attività di audit - certificare la qualità di prodotto, processo, programma e sistema - verificare le procedure e i dispositivi di sicurezza sul luogo di lavoro - valutare sistematicamente i processi destinati alla protezione dell’ambiente - risparmiare tempo e costi relativi all’attività di audit
Screenshots
Verdict
The clearest difference is update cadence: HelpdeskAdvanced at every 2 months against Audit Manager's every 7 months. Audit Manager's advantage is iOS requirement (9.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HelpdeskAdvanced ships an update every 2 months, Audit Manager every 7 months. The most recent releases landed on October 5, 2026 and October 14, 2026 respectively.
| Parameter | HelpdeskAdvanced | Audit Manager |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) — better | — |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 2 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 9.0 — better |
| Further details — not scored | ||
| Size | 39 MB | 194 MB |
| Age rating | 4+ | 4+ |
| Developer | PAT Srl | Focus Informatica S.a.s. |
In-app purchases
HelpdeskAdvanced
No in-app purchases
Audit Manager
No in-app purchases
Questions
Is HelpdeskAdvanced free?
Is Audit Manager free?
Do HelpdeskAdvanced or Audit Manager have ads?
Which is updated more often, HelpdeskAdvanced or Audit Manager?
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