Comparison

HelpdeskAdvanced vs Panea HRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HelpdeskAdvanced

Access your IT service desk requests on the go. Manage pending requests, update statuses, and communicate with users or IT teams from your mobile device. Open new requests with attachments and track their progress.

Highlights
  • Access pending requests
  • Filter and search requests
  • Update request status
  • Respond to users
  • Open new requests with attachments
  • Track request progress
Features
Read full description

HelpdeskAdvanced Mobile: IT Service Management Description: Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe It's like having a Service Desk in your pocket; HelpdeskAdvanced Mobile provides access to requests anytime, anywhere, ensuring that you always have an overview on the progress and quality of services. You must have HelpdeskAdvanced 10 in order to have the mobile version. Find out more at www.pat.eu/helpdeskadvanced The HelpdeskAdvanced Mobile capabilities depend on the profile: Features available for the internal user IT team. - See the list of pending requests - Filter requests based on status, date and other search parameters - Forward, change the status and close requests assigned - Respond to users Features available for the end-user. - See the list of their pending requests - Filter requests based on status, date and other search parameters - Open new requests from the Catalog Services with ability to upload images and documents from Photos - Answering to provide more information to help desk Languages: English, Italian, coming soon Spanish and French.

About

Panea HRM

Features
Read full description

Panea HRM 5.1.1 è la soluzione semplice ed affidabile per la rilevazione presenze da smartphone. L’app consente di timbrare il proprio cartellino virtuale per rilevare le presenze attraverso smartphone inviando al sistema l’orario e la posizione GPS. Questa è la soluzione ideale per la gestione delle risorse umane anche in mobilità, per tutti i servizi svolti da personale in trasferta e dipendenti fuori sede. L'app Panea HRM è utilizzabile solo dagli utenti che ricevono da parte delle aziende con cui hanno un rapporto di lavoro una email d'invito ad utilizzare il servizio; la gestione delle funzionalità presenti all'interno necessitano di un'abilitazione da parte del professionista o dell'azienda. Per maggiori informazioni ed attivazione del servizio è necessario contattare Panea srl sul sito paneagroup.it/info/panea_hrm

Screenshots

HelpdeskAdvanced4 screens
Panea HRM4 screens

Verdict

The call

The clearest difference is update cadence: Panea HRM at every 3 weeks against HelpdeskAdvanced's every 2 months. HelpdeskAdvanced's advantage is device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

HelpdeskAdvanced ships an update every 2 months, Panea HRM every 3 weeks. The most recent releases landed on September 7, 2026 and September 10, 2026 respectively.

Scorecard2 real differences · 8 level
HelpdeskAdvanced versus Panea HRM: the parameters behind the verdict, then further details
ParameterHelpdeskAdvancedPanea HRM
PriceFreeFree
Rating1.0 (1 ratings) — better
Positive reviews0.0% of reviews
Number of ratings1 — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.6 — better16.1
Further details — not scored
Size39 MB399 MB
Age rating4+17+
DeveloperPAT SrlPanea SRL

In-app purchases

None

HelpdeskAdvanced

No in-app purchases

None

Panea HRM

No in-app purchases

Questions

Is HelpdeskAdvanced free?
HelpdeskAdvanced is free to download, with no in-app purchases.
Is Panea HRM free?
Panea HRM is free to download, with no in-app purchases.
Do HelpdeskAdvanced or Panea HRM have ads?
Neither HelpdeskAdvanced nor Panea HRM shows ads.
Which is updated more often, HelpdeskAdvanced or Panea HRM?
HelpdeskAdvanced ships an update every 2 months, and Panea HRM every 3 weeks. Most recently, HelpdeskAdvanced was updated on September 7, 2026 and Panea HRM on September 10, 2026.

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