Eagle Mobile+ vs BoldDesk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Eagle Mobile+
This application offers retailers a comprehensive suite of inventory management tools. It supports physical inventory tracking, item price checks, purchase order receiving, and label printing. The app integrates seamlessly with the Epicor Eagle system for real-time data.
- Physical inventory tracking with serial numbers
- Item price and availability checks
- Purchase order receiving
- Label printing
- Transfer receiving
- Shipment verification
- Order picking
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Eagle Mobile+ provides retailers a powerful collection of Inventory solutions including Physical Inventory with serial number tracking, Inventory Item views with simple item and UPC maintenance, quick Item Price and Availability check, fast Item List creation for use with many Eagle applications, Purchase Order Receiving by PO or by Item with optional serial number capture, Label Printing, Transfer Receiving, Shipment Verify, and Order Pick. Manual entry and barcode scanning of items are provided throughout with scanning performed using the built-in camera or the optional Socket Mobile barcode scanner. The complete collection of apps integrates tightly with the Epicor Eagle system operating real-time. Epicor Eagle Level 27 or higher and Role Based Security are required as well as a Wi-Fi or mobile wireless internet connection. Epicor Eagle Level 27.1 required for serial number tracking within Physical Inventory. Epicor Eagle Level 29 required for serial number capture within PO Receiving. Epicor Eagle Level 29.1 required for local/direct label printing. Epicor Eagle Level 34 required for Transfer Receiving and Shipment Verify. Epicor Eagle Level 34.1 required for Order Pick. Epicor Eagle Level 35 required for Local Connect. Please consult Epicor Eagle Online Help for further assistance.
BoldDesk
This cloud-based help desk software helps manage customer support activities. Organize requests, collaborate with customers and teammates, and automate tasks to enhance the customer experience. The mobile app offers a versatile ticketing system with features like email-to-ticket conversion and SLA management.
- Organize support requests
- Collaborate with customers and teammates
- Automate repetitive tasks
- Convert emails to tickets
- Automate ticket assignments
- Customize support forms
- Set custom SLAs
- Publish self-help articles
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BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience. The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version. Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products. Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents. This intuitive ticketing system features an improved user experience to provide seamless customer service. We are constantly striving to enhance your experience with the BoldDesk mobile app.
Screenshots
Verdict
The clearest difference is rating: BoldDesk at 4.5 against Eagle Mobile+'s 2.3. BoldDesk also leads on update cadence (every 2 weeks vs every 6 months) and review sentiment (20% vs 0%). Eagle Mobile+'s advantage is iOS requirement (12.0 vs 15.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BoldDesk holds the better App Store score, 4.5 against 2.3. Both are backed by a comparable volume of ratings — 6 and 6 respectively. Written reviews point the same way: 0% of Eagle Mobile+'s written reviews are positive against 20% of BoldDesk's.
Eagle Mobile+ ships an update every 6 months, BoldDesk every 2 weeks. The most recent releases landed on October 6, 2026 and October 4, 2026 respectively.
| Parameter | Eagle Mobile+ | BoldDesk |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (6 ratings) | 4.5 (6 ratings) — better |
| Positive reviews | 0.0% of reviews | 20.0% of reviews — better |
| Number of ratings | 6 | 6 |
| Update frequency | Every 6 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 12.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 162 MB | 125 MB |
| Age rating | 4+ | 4+ |
| Developer | Epicor | Syncfusion Inc. |
Customer experience
Eagle Mobile+
BoldDesk
In-app purchases
Eagle Mobile+
No in-app purchases
BoldDesk
No in-app purchases
Questions
Is Eagle Mobile+ free?
Is BoldDesk free?
Which has better reviews, Eagle Mobile+ or BoldDesk?
Do Eagle Mobile+ or BoldDesk have ads?
Which is updated more often, Eagle Mobile+ or BoldDesk?
Other comparisons
