BVM Mobile vs Freedom Mortgage

At Big Valley Mortgage, we are passionately committed to helping our neighbors finance the dream of homeownership.  We understand that the loan process may be confusing, so we developed the BVM Mobile App to simplify the process for you.  Whether you are a consumer looking to purchase your first home, an existing customer looking to refinance an existing mortgage, a seasoned investor, or a real estate agent who would like to stay on top of the loan process with their clients, the BVM Mobile App gives you the tools you need. Key Features Include: - Scanner: Conveniently scan all needed documents to your loan officer from your phone’s scanner - Communicate: Receive important updates as your loan is processed. - Education: Familiarize yourself with mortgage jargon or stay current on the latest mortgage news - Contact: Easily locate contact information of your loan officer and real estate agent - Mortgage Calculator: Calculate your monthly payment, determine how much home you can afford and compare the cost of different loan programs

Simplify how you make your monthly mortgage payment and manage your Freedom Mortgage home loan with our easy-to-use app. APP FEATURES • View your mortgage balance and current loan details • Pay your bill and manage recurring payments • Utilize the in-app help center for questions and tips • Go paperless, view, and download important documents • Stay in the know with push notifications • Get notified when a new statement is available • Never miss another opportunity to lower your rate • Rest easy with built-in security features • Log in with secure fingerprint or facial recognition • 24/7 fraud monitoring • Access protected by multifactor authentication ACCOUNT SETUP Freedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Simply download the app and log in to your account or create a new account if you haven’t already set up your online access. Then, select One Time Payment from Account Details. On your first visit, you can set up your banking information. For subsequent payments, you can simply select that account for payment. Payments will be credited as of the date received, although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day. APP SUPPORT Our Mobile app supports the following versions on IOS devices: • iOS – 12.0+ If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900. We are available to assist you Monday through Friday 8 a.m. to 8 p.m., and Saturday from 9 a.m. to 2 p.m., Eastern Time. Scheduled Maintenance Mon-Sat : 11:00PM - 11:10PM ET, 2:00AM-2:10AM ET Sunday: 2:00AM - 6:00AM ET Freedom Mortgage is committed to fostering homeownership across the United States. We’ve helped more than 3 million customers become homeowners and have been family-owned and operated since 1990. Download our app to securely manage and pay your Freedom Mortgage home loan anytime, anywhere. We’d love to hear your feedback! Email us at fmcmobileapp@freedommortgage.com. Not all features may be available on iPad. iPhone, iPad, Touch ID and Face ID are registered trademarks of Apple Inc. Freedom Mortgage and related trademarks are trademarks of Freedom Mortgage Corporation. © 2022 Freedom Mortgage Corporation 951 Yamato Road, Boca Raton, FL 33431 United States | Lender NMLS ID: 2767 (www.nmlsconsumeraccess.org) Equal Housing Opportunity.