Comparison

Midco My Account vs MySRT

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Midco My Account

Manage your internet and TV services conveniently from your mobile device. View statements, pay bills, update account details, and get support. Access service plan information, troubleshoot equipment, and receive outage updates.

Highlights
  • View and pay bills
  • Manage account details
  • Troubleshoot equipment
  • Check service outage updates
  • Schedule appointments
  • Access customer support
Features
Read full description

Control your Midco account right from your phone. With the Midco My Account app, you can: – View your statement and pay your bill. – Manage your account details, users and profile. – Get important account notifications. – Explore your current service plans and equipment. – Troubleshoot or reboot your equipment. – Reset your password and security PIN. – Manage your auto pay and paperless billing settings. – See current service outage updates. – Add upcoming appointments to your calendar. – Access troubleshooting tips. – And more! Just download the app and log in with your My Account information to get started. – Streamlined navigation. Intuitive design. Maneuvering your way around the app is simpler than ever. From the main dashboard, you can access the navigation bar to easily manage all your Midco account information. – Quick customer support. Connect with our support team directly from My Account. Click the speech bubble icon in the upper left corner of your screen to live chat with a customer service representative. Or if you prefer, you can text or call. – Appointment scheduling. When you have an upcoming Midco service or install appointment, you can now save it to your device calendar. Customers can modify appointments in the app and cancel service call appointments. – More accurate outage updates. If we detect a Midco service outage in your area, it will appear on your main dashboard. Have questions or need support? Reach out at Midco.com/Contact.

About

MySRT

Manage your SRT account, including billing, payments, and bill history. Access device management features like WiFi settings and speed tests. Stay updated with news and easily contact customer support.

Highlights
  • View account balance and due date
  • Manage recurring payments
  • Access bill history (PDFs)
  • Manage WiFi settings
  • Perform speed tests
  • Monitor news and events
  • Contact customer support
Read full description

Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Device Management – Manage WiFi settings, speed test, manage connected devices, and more. Contact Us - Easily contact SRT. News - Provides a convenient way to monitor news and upcoming events.

Screenshots

Midco My Account4 screens
MySRT4 screens

Verdict

The call

The clearest difference is rating: MySRT at 3.7 against Midco My Account's 3.3. MySRT also leads on review sentiment (25% vs 4%). Midco My Account's advantage is update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MySRT holds the better App Store score, 3.7 against 3.3. Both are backed by a comparable volume of ratings — 4 and 6 respectively. Written reviews point the same way: 4% of Midco My Account's written reviews are positive against 25% of MySRT's.

UpkeepUpdate frequency

Midco My Account ships an update every 3 weeks, MySRT every 2 months. The most recent releases landed on September 12, 2026 and July 21, 2026 respectively.

Scorecard3 real differences · 7 level
Midco My Account versus MySRT: the parameters behind the verdict, then further details
ParameterMidco My AccountMySRT
PriceFreeFree
Rating3.3 (4 ratings)3.7 (6 ratings) — better
Positive reviews3.7% of reviews25.0% of reviews — better
Number of ratings46 — better
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.1 — better17.0
Further details — not scored
Size36 MB29 MB
Age rating4+17+
DeveloperMidcontinent Communications Inc.SRT COMMUNICATIONS, INC.

Customer experience

Midco My Account

All ratings4 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews82 reviews
Positive3.7%
Neutral0.0%
Negative96.3%

MySRT

All ratings6 ratings
Positive50.0%
Neutral33.3%
Negative16.7%
Written reviews4 reviews
Positive25.0%
Neutral50.0%
Negative25.0%

Bugs and requests

Midco My Account

Reported bugs

47 issues
  • Blank screen
  • App doesn't open
  • Website and app not working
  • Cannot access app
  • Website redirects for everything
Show 42 more
  • App closes and logs out
  • Slow loading
  • Billing not visible
  • Forgot password not sending email
  • Major bugs
  • Never remembers login
  • Takes 2 payments
  • Not setup for mobile
  • Freezes up
  • Poor development
  • Keeps logging out
  • Payment option awful
  • Login broken
  • Features crash app
  • Error receiving billing info
  • Timed out errors
  • Cannot see billing
  • Password incorrect
  • Account locked
  • Doesn't recognize email/password
  • Loops back to login
  • Cannot chat to support
  • Valid login not working
  • Useless app
  • No accounts returned
  • Internal Server Error 500
  • App closes on billing page
  • Null data warnings
  • Crashes on sub menus
  • No app pay bill option
  • Not compatible with iPhone 8
  • Junk app
  • Payment won't go through
  • Missed multiple payments
  • Crashes constantly
  • Flashes and crashes
  • Doesn't open
  • Only opens once
  • Cannot make payments
  • Fingerprint login junk
  • Tracks bills, not payment confirmations
  • Payment hasn't gone through

Requested features

11 requests
  • Make app functional
  • Invest in better app
  • Fix app
  • Get rid of app
  • Improve app functionality
Show 6 more
  • Add FaceID/fingerprint login
  • Add 'remember me' option
  • Add app help section
  • Add more worthwhile functionality
  • Add more features
  • Fix fingerprint login

MySRT

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Midco My Account

No in-app purchases

None

MySRT

No in-app purchases

Questions

Is Midco My Account free?
Midco My Account is free to download, with no in-app purchases.
Is MySRT free?
MySRT is free to download, with no in-app purchases.
Which has better reviews, Midco My Account or MySRT?
MySRT is rated higher. Midco My Account averages 3.3 out of 5 from 4 ratings, while MySRT averages 3.7 from 6 ratings.
Do Midco My Account or MySRT have ads?
Neither Midco My Account nor MySRT shows ads.
Which is updated more often, Midco My Account or MySRT?
Midco My Account ships an update every 3 weeks, and MySRT every 2 months. Most recently, Midco My Account was updated on September 12, 2026 and MySRT on July 21, 2026.

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