Midco My Account vs ECE Fiber
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Midco My Account
Manage your internet and TV services conveniently from your mobile device. View statements, pay bills, update account details, and get support. Access service plan information, troubleshoot equipment, and receive outage updates.
- View and pay bills
- Manage account details
- Troubleshoot equipment
- Check service outage updates
- Schedule appointments
- Access customer support
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Control your Midco account right from your phone. With the Midco My Account app, you can: – View your statement and pay your bill. – Manage your account details, users and profile. – Get important account notifications. – Explore your current service plans and equipment. – Troubleshoot or reboot your equipment. – Reset your password and security PIN. – Manage your auto pay and paperless billing settings. – See current service outage updates. – Add upcoming appointments to your calendar. – Access troubleshooting tips. – And more! Just download the app and log in with your My Account information to get started. – Streamlined navigation. Intuitive design. Maneuvering your way around the app is simpler than ever. From the main dashboard, you can access the navigation bar to easily manage all your Midco account information. – Quick customer support. Connect with our support team directly from My Account. Click the speech bubble icon in the upper left corner of your screen to live chat with a customer service representative. Or if you prefer, you can text or call. – Appointment scheduling. When you have an upcoming Midco service or install appointment, you can now save it to your device calendar. Customers can modify appointments in the app and cancel service call appointments. – More accurate outage updates. If we detect a Midco service outage in your area, it will appear on your main dashboard. Have questions or need support? Reach out at Midco.com/Contact.
ECE Fiber
Manage, customize, and secure your home Wi-Fi network from anywhere. View connected devices, update network settings, and perform speed tests. Enhance your experience with parental controls and device prioritization through an optional add-on.
- Network overview of connected devices
- Update Wi-Fi name and password
- Built-in advanced security safeguards
- Real-time network speed tests
- Parental controls (with add-on)
- Device prioritization (with add-on)
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With the ECE Fiber app, you can control, customize, and secure your Wi-Fi, from anywhere you are. Designed to work exclusively with your ECE Fiber router, the app delivers seamless performance whether you're working, streaming, or managing a smart home. Key features include: • Network overview: view all connected devices at a glance • Wi-Fi settings: easily update your network name and password • Built-in security: stay protected with advanced safeguards • Speed tests: check your network performance in real time Enhance your Wi-Fi experience with the SmartFam Connect add-on feature, and get even more from your network with parental controls, device prioritization, guest networks, and advanced management tools. Download the ECE Fiber app now and experience your Wi-Fi the way it was meant to be—simple, smart, secure, and fully under your control.
Screenshots
Verdict
The clearest difference is rating: ECE Fiber at 4.8 against Midco My Account's 2.1. ECE Fiber also leads on ratings volume (31 vs 8). Midco My Account's advantage is update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ECE Fiber holds the better App Store score, 4.8 against 2.1. Both are backed by a comparable volume of ratings — 8 and 31 respectively.
Midco My Account ships an update every 3 weeks, ECE Fiber every 3 months. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.
| Parameter | Midco My Account | ECE Fiber |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (8 ratings) | 4.8 (31 ratings) — better |
| Positive reviews | 3.7% of reviews | — |
| Number of ratings | 8 | 31 — better |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.1 | 16.0 — better |
| Further details — not scored | ||
| Size | 36 MB | 139 MB |
| Age rating | 4+ | 4+ |
| Developer | Midcontinent Communications Inc. | East Central Energy |
Customer experience
Midco My Account
ECE Fiber
Bugs and requests
Midco My Account
Reported bugs
47 issues- Blank screen
- App doesn't open
- Website and app not working
- Cannot access app
- Website redirects for everything
Show 42 moreShow fewer
- App closes and logs out
- Slow loading
- Billing not visible
- Forgot password not sending email
- Major bugs
- Never remembers login
- Takes 2 payments
- Not setup for mobile
- Freezes up
- Poor development
- Keeps logging out
- Payment option awful
- Login broken
- Features crash app
- Error receiving billing info
- Timed out errors
- Cannot see billing
- Password incorrect
- Account locked
- Doesn't recognize email/password
- Loops back to login
- Cannot chat to support
- Valid login not working
- Useless app
- No accounts returned
- Internal Server Error 500
- App closes on billing page
- Null data warnings
- Crashes on sub menus
- No app pay bill option
- Not compatible with iPhone 8
- Junk app
- Payment won't go through
- Missed multiple payments
- Crashes constantly
- Flashes and crashes
- Doesn't open
- Only opens once
- Cannot make payments
- Fingerprint login junk
- Tracks bills, not payment confirmations
- Payment hasn't gone through
Requested features
11 requests- Make app functional
- Invest in better app
- Fix app
- Get rid of app
- Improve app functionality
Show 6 moreShow fewer
- Add FaceID/fingerprint login
- Add 'remember me' option
- Add app help section
- Add more worthwhile functionality
- Add more features
- Fix fingerprint login
ECE Fiber
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Midco My Account
No in-app purchases
ECE Fiber
No in-app purchases
Questions
Is Midco My Account free?
Is ECE Fiber free?
Which has better reviews, Midco My Account or ECE Fiber?
Do Midco My Account or ECE Fiber have ads?
Which is updated more often, Midco My Account or ECE Fiber?
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