Comparison

Kenmore Smart vs LG LaundryQ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Kenmore Smart

Control and monitor your Kenmore Smart appliances from your smartphone. Personalize appliance operation based on your schedule for convenience and peace of mind. Manage refrigerators, washers, dryers, dishwashers, water heaters, water softeners, and grills remotely.

Highlights
  • Remote appliance control
  • Personalized scheduling
  • Appliance monitoring
  • Diagnostic alerts
  • Smart grill thermometer
  • Water usage tracking
Features
Read full description

Kenmore® Smart connectivity transforms your relationship with your home. Link, control and monitor your Kenmore Smart products all from one app. The Kenmore Smart app allows you to personalize the way your Kenmore Smart appliances operate based on your schedule and daily routines, making life easier and providing greater peace of mind. It does this by allowing you to link and manage your Smart products on one app from your smart device. The Kenmore Smart Refrigerator lets you control and monitor operation from anywhere with just your smartphone. Start cranking out extra ice for an impromptu party. Get an alert if someone forgets to close the door. The Kenmore Smart Washer and Dryer connect with your smartphone for a new generation of convenience and peace of mind. Check your laundry from your lawn chair. Schedule a load to finish just as you get home. You're in control of your laundry and your time. Remotely monitor the Kenmore Smart Dishwasher on cycle progress, customize notifications for diagnostic alerts and empty rinse aid dispenser. The Kenmore Smart Water Heater Module helps to ensure you have plenty of hot water and saves you from worrying about leaks. Leaving for a weekend? Turn your smart water heater down. Coming home? Turn it back up. Kenmore makes it easy. The Kenmore Smart Hybrid Water Softener keeps you in the loop on salt levels and water usage to lower costs, reduce impurities and eliminate surprises. So forget emergency salt runs or changing filters — and enjoy cleaner, softer water. The Kenmore® Smart app now includes features to monitor and control the new Smart Grill thermometer. The new Kenmore smart thermometer has benefits for all outdoor grilling enthusiasts from beginners to pros. Manage temperature notifications and probe settings all within the app to get desired doneness levels via Bluetooth pairing with your smart device. Use the Kenmore smart thermometer to track grill temperature with an ambient probe, monitor desired grilling results with 4 food probes. A WiFi router and Internet connection are required to control devices remotely. Learn more about Kenmore Smart Appliances at www.kenmore.com/smart.

About

LG LaundryQ

Manage your laundry experience at participating LG LaundryQ locations. Pay for cycles, add credit to your account, and receive notifications when your laundry is done. Check machine availability and start cycles remotely.

Highlights
  • Pay for laundry cycles
  • Add credit to account
  • Start machines via Bluetooth
  • Receive cycle completion alerts
  • Check machine availability
  • Scan QR codes
Features
Read full description

ATTENTION: For use in participating LG LaundryQ Commercial Laundry locations. LaundryQ is a mobile application providing the convenient laundry experience. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the compatible LG washer or dryer. Simply use LaundryQ to purchase credit right from the app, then use that credit for your laundry. Other features include: • Scan the QR code of your laundry room. • Start laundry machines via Bluetooth by scanning QR code on the machine. • Receive alerts when your laundry cycle is complete. • Check laundry machine availability status via Room Status. • Check your laundry card/account balance and add value to your account for laundry.

Screenshots

Kenmore Smart4 screens
LG LaundryQ4 screens

Verdict

The call

The clearest difference is rating: Kenmore Smart at 4.5 against LG LaundryQ's 1.8. Kenmore Smart also leads on ratings volume (2.9K vs 11). LG LaundryQ's advantage is iOS requirement (10.0 vs 15.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Kenmore Smart holds the better App Store score, 4.5 against 1.8. That said, the two scores are not equally well evidenced: Kenmore Smart has 2.9K ratings behind it against 11, so its average is the more settled of the two.

UpkeepUpdate frequency

Kenmore Smart ships an update every 2 months, LG LaundryQ monthly. The most recent releases landed on November 6, 2026 and November 5, 2026 respectively.

Scorecard3 real differences · 7 level
Kenmore Smart versus LG LaundryQ: the parameters behind the verdict, then further details
ParameterKenmore SmartLG LaundryQ
PriceFreeFree
Rating4.5 (2.9K ratings) — better1.8 (11 ratings)
Positive reviews66.4% of reviews—
Number of ratings2.9K — better11
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.610.0 — better
Further details — not scored
Size118 MB40 MB
Age rating4+4+
DeveloperSears Brands Management CorporationKioSoft Technologies LLC

Customer experience

Kenmore Smart

All ratings2,918 ratings
Positive88.6%
Neutral3.7%
Negative7.6%
Written reviews226 reviews
Positive66.4%
Neutral5.8%
Negative27.9%

LG LaundryQ

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%

Bugs and requests

Kenmore Smart

Reported bugs

4 issues
  • Unable to create account or log in
  • Appliances not detected or disconnected frequently
  • Incorrect status updates and sync issues
  • App crashes during setup or usage

Requested features

4 requests
  • Improved notification options and customization
  • Expanded remote control and monitoring capabilities
  • Diagnostics and troubleshooting tools
  • Seamless integration across all Kenmore appliances

LG LaundryQ

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Kenmore Smart

No in-app purchases

None

LG LaundryQ

No in-app purchases

Questions

Is Kenmore Smart free?
Kenmore Smart is free to download, with no in-app purchases.
Is LG LaundryQ free?
LG LaundryQ is free to download, with no in-app purchases.
Which has better reviews, Kenmore Smart or LG LaundryQ?
Kenmore Smart is rated higher. Kenmore Smart averages 4.5 out of 5 from 2.9K ratings, while LG LaundryQ averages 1.8 from 11 ratings.
Do Kenmore Smart or LG LaundryQ have ads?
Neither Kenmore Smart nor LG LaundryQ shows ads.
Which is updated more often, Kenmore Smart or LG LaundryQ?
Kenmore Smart ships an update every 2 months, and LG LaundryQ monthly. Most recently, Kenmore Smart was updated on November 6, 2026 and LG LaundryQ on November 5, 2026.

Other comparisons