Pubble Messenger vs Live Expert Studio

Pubble is a messaging platform that simplifies how teams interact with their customers. Pubble’s iOS app enables you to chat with visitors to your website using your iPhone. It includes all the power of Pubble keeping you connected to your customers and your team on the go. With Pubble for iPhone you can: Get notified of new chats Live chat with visitors to your website Assign chats to your colleagues Participate in group chats Direct message team members Search internal FAQ’s and create new FAQ’s on the fly Participate in live events that Pubble is powering on your website Share images from your device with your team or visitors Imagine a platform for your customer communication that's realtime when required, delivers instant answers to repetitive questions and makes it incredibly easy to deliver amazing customer support. And everything and everyone that you need is right there, in one place and accessible no matter where you are. That's Pubble for iPhone

Live Expert Studio for iOS provides a comprehensive suite of tools necessary to provide a superior video chat customer service experience. With Live Expert Studio, agents receive inbound video calls based on Live Expert’s patented skill-based call routing system. Once connected, agent and customer can share content or co-browse, conduct multi-party sessions, or transfer live video calls to other agents. Agents can also make outbound calls to customers, other associates or partners. Live Expert Studio is designed to serve all industries, including healthcare, retail, financial, services, and remote equipment and technical support.