AutologicMobile vs Ford DiagNow
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AutologicMobile
This app provides a direct channel for Autologic customers to request technical support for vehicle issues. Users can input car details, scan VINs, and attach media to help diagnose problems, with the team contacting them to resolve the fault.
- Request technical support
- Scan VIN barcode
- Attach photos/videos
- Vehicle model selection
- Problem description input
- Direct contact from support team
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AutologicMobile, is the easy way for Autologic customers to request support from Autologic Current Autologic subscribers should download AutologicMobile now to benefit from a direct link to the Autologic Technical Support Centre, saving time on phone calls. The app collects details of your problematic car by asking a few simple questions. Read the VIN using the integrated VIN barcode scanner or UK registration look-up, attach photos or videos to support the diagnosis and our team will contact you to help resolve your problem. - Scan your VIN barcode - Select the model - Tell us what the problem is and what faults are present - Tell us what you’ve done and add photos - We’ll contact you via your chosen contact method With our 98% success rate, we help you get from Fault to Fix fast
Ford DiagNow
This app offers a streamlined diagnostic solution for Ford, Lincoln, and Mercury vehicles. It allows users to read and clear trouble codes, monitor live data, and perform key programming without a full scan tool. Access vehicle information and service bulletins for 2010 and newer models.
- Read and decode VIN
- Read and clear DTCs
- Read live data
- Vehicle network monitor
- Key programming
- Read keyless entry code
- View service bulletins
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Ford DiagNow provides diagnostic functionality in a convenient lightweight package enabling users to quickly address vehicle concerns without the need for a full diagnostic scan tool and laptop. With the Ford DiagNow application you can: • Read and decode the Vehicle Identification Number into specific model information • Read and clear Diagnostic Trouble Codes for all equipped vehicle electronic control modules • Read live data parameters from the vehicle • Perform live vehicle network monitor • Perform key programming* • Read factory keyless entry code* • View service bulletins and messages for Diagnostic Trouble Codes read from the vehicle All this can be done on any 2010 or newer Ford, Lincoln, and Mercury vehicle Requirements: • User must have a valid Ford Dealer account or Ford Motorcraft account with a Ford DiagNow subscription • Ford VCM Lite is the interface required to perform diagnostic functions with the vehicle If you are a Ford/Lincoln dealership employee and would like more information, go to https://www.fordtechservice.dealerconnection.com/Rotunda/FordDiagNow If you are NOT a Ford/Lincoln dealership employee and would like more information, go to www.motorcraftservice.com/Purchase/ViewDiagnosticsMobile *Currently functions on most 2010 Ford, Lincoln, and Mercury vehicles. Additional vehicles coming soon.
Screenshots
Verdict
The clearest difference is rating: Ford DiagNow at 4.6 against AutologicMobile's 2.9. Ford DiagNow also leads on ratings volume (1.3K vs 7). AutologicMobile's advantage is review sentiment (60% vs 18%) and monetization model (free vs subscription). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ford DiagNow holds the better App Store score, 4.6 against 2.9. That said, the two scores are not equally well evidenced: Ford DiagNow has 1.3K ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 60% of AutologicMobile's written reviews are positive against 18% of Ford DiagNow's, so the app with the better star average is not the one people write more warmly about.
AutologicMobile ships an update every 2 months, Ford DiagNow every 3 months. The most recent releases landed on September 10, 2026 and September 23, 2026 respectively.
| Parameter | AutologicMobile | Ford DiagNow |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (7 ratings) | 4.6 (1.3K ratings) — better |
| Positive reviews | 60.0% of reviews — better | 18.5% of reviews |
| Number of ratings | 7 | 1.3K — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Subscription |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 9.3 — better | 15.0 |
| Further details — not scored | ||
| Size | 421 MB | 113 MB |
| Age rating | 17+ | 4+ |
| Developer | Autologic Diagnostics Limited | Ford Motor Co. |
Customer experience
AutologicMobile
Ford DiagNow
Bugs and requests
AutologicMobile
Not enough reviews yet to summarise bugs or requests.
Ford DiagNow
Reported bugs
14 issues- App crashes when attempting to print DTC documents
- Login error messages preventing account access
- App crashes when sharing DTC documents
- Display text shows framework codes instead of normal labels
- Server errors after reading VIN
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- Data logger crashes with 3+ PIDs graphed
- App crashes when connecting to VCM lite for VIN reading
- iPhone compatibility broken after app updates
- Invalid subscription errors despite active subscriptions
- App crashes on startup
- Phone sleep mode during test drives not prevented
- Model year restrictions not disclosed (2009 and older vehicles)
- VIN auto-scan does not function
- Intermittent connection failures (1 in 10 attempts)
Requested features
14 requests- Misfire profile correction and misfire tests
- Power balance testing
- Relative compression testing
- Fuel injection flow and relative tests
- BMS reset functionality
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- Brake maintenance mode
- LIN integration
- 360 camera relearn
- IPMA alignment function
- Datalogger recording capability
- VIN auto-scan functionality
- Notification alerts for device disconnection
- FDRS laptop connectivity for module updates
- OBD2 code reading for non-Ford vehicles
In-app purchases
AutologicMobile
No in-app purchases
Ford DiagNow
No in-app purchases









