ShotSpotter vs Incident Aware
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ShotSpotter
This app provides real-time gunshot alerts to law enforcement, including precise location, audio, and incident history. It aids in safe and confident response, evidence collection, and case reporting.
- Real-time gunshot alerts
- Precise gunshot location
- Gunfire incident replay
- Evidence search area mapping
- Incident list and map views
- Investigative Lead Summary reports
- Customizable alert coverage areas
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SHOTSPOTTER IS NOT AVAILABLE TO THE GENERAL PUBLIC. It is only available to police officers in cities that subscribe to the ShotSpotter service. ShotSpotter gunshot alerts are delivered in real-time to your mobile device so you can respond safely and with confidence. ShotSpotter provides the nearest street address to self-dispatch when the situation warrants, gunshot audio to gain situational awareness, and precise location of the gunshot to search for evidence. Features: - Real-time ShotSpotter gunshot alerts with unique audible alert - Time since trigger pull - Precise gunshot location and round count - Replay gunfire incidents with animation showing gunshot locations - 360-degree street view and 25-meter evidence search area - 24-hour, 3, 7, 14, and 30-day incident list and map views - View and share Investigative Lead Summary incident reports via email/text or print a copy to include as part of a case report. - View your location relative to the incident location on the map. This makes it easier to quickly navigate to the incident location to collect shell casings and other trace evidence. - Dark and light user interface themes - Customize gunfire alerts using user-selectable ShotSpotter coverage areas - Quickly find incidents using keyword search - Easily find addresses and points of interest on the map to quickly browse and find nearby incidents
Incident Aware
This app streamlines organizational communication by providing instant alerts, incident reporting, and real-time information exchange. It facilitates mass notifications, GPS tracking, and comprehensive record management for improved response and record-keeping.
- Instant on-site emergency alerting
- Easy mass notifications
- Simplified incident reporting
- Powerful incident collaboration
- GPS tracking
- Comprehensive record management
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Incident Aware, Your complete solution. Incident Aware is an innovative yet simple broadcast app that allows you to easily modernize and accelerate communication and information exchange within your organization. Incident Aware runs on mobile devices and utilizes existing resources within your organization to instantly connect you with your staff, allowing you to easily exchange critical information, in real time and seamlessly. Incident Aware provides alerts with GPS locations, records incident details, broadcasts messages or special instructions, and empowers you with a variety of customization tools to optimize your responses and streamline your record keeping. No more clumsy, lengthy processes to monitor and receive that critical information within your organization. With Incident Aware you get: Instant On-Site Emergency Alerting Alert selected groups or notify all staff members of on-site emergencies and the specific procedures they should follow. Easy Mass Notifications Quickly distribute info about closures, lockdowns, bulletins or special events via app messages, emails or SMS to targeted users. Simplified Incident Reporting Use intuitive incident guides for recording those critical details as they happen while the facts are still clear. Powerful Incident Collaboration Allow real-time exchange of notes, chats and multimedia specific to each alert or incident. GPS Tracking Automatically Track users as they move within your organization and take action based on where they are located. Comprehensive Record Management Retain and archive critical incident information indefinitely for any future reference or legal requirements. Plus many, many more features... Incident Aware, it's everywhere you can't be.
Screenshots
Verdict
The clearest difference is rating: Incident Aware at 5.0 against ShotSpotter's 2.6. Incident Aware also leads on monetization model (free vs subscription) and iOS requirement (12.0 vs 15.0). ShotSpotter's advantage is review sentiment (26% vs 0%) and ratings volume (144 vs 1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Incident Aware holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: ShotSpotter has 144 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 26% of ShotSpotter's written reviews are positive against 0% of Incident Aware's, so the app with the better star average is not the one people write more warmly about.
ShotSpotter ships an update monthly, Incident Aware every 2 months. Both last shipped on October 21, 2026.
| Parameter | ShotSpotter | Incident Aware |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (144 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 26.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 144 — better | 1 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 32 MB | 86 MB |
| Age rating | 17+ | 4+ |
| Developer | SoundThinking, Inc. | Genesis Systems |
Customer experience
ShotSpotter
Incident Aware
Bugs and requests
ShotSpotter
Reported bugs
9 issues- App is very slow
- Too many bugs
- Login issues
- Credentials not verified
- Audio fails to play on iOS
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- Double alerts/notifications
- No way to create an account
- Email verification not received
- Alerts not received sometimes
Requested features
7 requests- Different user interface
- Public access to app
- Neighborhood crime watch version
- Credentials for community members
- Color scheme improvement
Show 2 moreShow fewer
- Touch ID login
- Sound improvement for alerts
Incident Aware
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ShotSpotter
No in-app purchases
Incident Aware
No in-app purchases
Questions
Is ShotSpotter free?
Is Incident Aware free?
Which has better reviews, ShotSpotter or Incident Aware?
Do ShotSpotter or Incident Aware have ads?
Which is updated more often, ShotSpotter or Incident Aware?
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