KMS Mobile vs ShotSpotter
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KMS Mobile
Access your agency's policies and training materials from anywhere. Search policies by keyword or voice, bookmark important documents, and acknowledge updates. This app helps agencies manage their knowledge base effectively.
- Access policies anywhere
- Keyword and voice search
- Bookmark policies
- Scenario-based training
- Acknowledge policy updates
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Take your agency's policy manual from the station to the field with the Lexipol KMS app! The Lexipol Knowledge Management System (KMS) app provides: • Access your agency’s policies anytime, anywhere • Ability to search policies by keywords or phrases, including voice search • Bookmarking of policies for easy retrieval • Scenario-based policy training bulletins • Acknowledgement of new and updated policies Not a Lexipol customer? Visit www.lexipol.com to find out how you can reduce your agency's risk and improve operational safety with state-specific policies and policy training.
ShotSpotter
This app provides real-time gunshot alerts to law enforcement, including precise location, audio, and incident history. It aids in safe and confident response, evidence collection, and case reporting.
- Real-time gunshot alerts
- Precise gunshot location
- Gunfire incident replay
- Evidence search area mapping
- Incident list and map views
- Investigative Lead Summary reports
- Customizable alert coverage areas
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SHOTSPOTTER IS NOT AVAILABLE TO THE GENERAL PUBLIC. It is only available to police officers in cities that subscribe to the ShotSpotter service. ShotSpotter gunshot alerts are delivered in real-time to your mobile device so you can respond safely and with confidence. ShotSpotter provides the nearest street address to self-dispatch when the situation warrants, gunshot audio to gain situational awareness, and precise location of the gunshot to search for evidence. Features: - Real-time ShotSpotter gunshot alerts with unique audible alert - Time since trigger pull - Precise gunshot location and round count - Replay gunfire incidents with animation showing gunshot locations - 360-degree street view and 25-meter evidence search area - 24-hour, 3, 7, 14, and 30-day incident list and map views - View and share Investigative Lead Summary incident reports via email/text or print a copy to include as part of a case report. - View your location relative to the incident location on the map. This makes it easier to quickly navigate to the incident location to collect shell casings and other trace evidence. - Dark and light user interface themes - Customize gunfire alerts using user-selectable ShotSpotter coverage areas - Quickly find incidents using keyword search - Easily find addresses and points of interest on the map to quickly browse and find nearby incidents
Screenshots
Verdict
The clearest difference is rating: ShotSpotter at 2.6 against KMS Mobile's 1.5. ShotSpotter also leads on review sentiment (26% vs 9%). KMS Mobile's advantage is monetization model (free vs subscription). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ShotSpotter holds the better App Store score, 2.6 against 1.5. Both are backed by a comparable volume of ratings — 139 and 144 respectively. Written reviews point the same way: 9% of KMS Mobile's written reviews are positive against 26% of ShotSpotter's.
KMS Mobile ships an update every 2 months, ShotSpotter monthly. The most recent releases landed on October 19, 2026 and October 21, 2026 respectively.
| Parameter | KMS Mobile | ShotSpotter |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (139 ratings) | 2.6 (144 ratings) — better |
| Positive reviews | 8.6% of reviews | 26.3% of reviews — better |
| Number of ratings | 139 | 144 — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Subscription |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 32 MB | 32 MB |
| Age rating | 17+ | 17+ |
| Developer | Lexipol, LLC | SoundThinking, Inc. |
Customer experience
KMS Mobile
ShotSpotter
User reviews
KMS Mobile
From 139 App Store ratingsWhat we love
- 👍 Convenient for policy updates
- 👍 Works when it works
- 👍 Good concept for field reference
Room to improve
- 🐛 Frequent crashes
- 🐛 Login issues
- 🐛 Session expiration
- 🐛 App not loading
- 🐛 Content not rendering
ShotSpotter
From 144 App Store ratingsWhat we love
- 👍 Great when it works
- 👍 Fantastic resource for responding units
- 👍 Easy to operate
- 👍 Can hear live gun fire
- 👍 Good add on to system
Room to improve
- 🐛 App is very slow
- 🐛 Too many bugs
- 🐛 Login issues
- 🐛 Credentials not verified
- 🐛 Audio fails to play on iOS
Bugs and requests
KMS Mobile
Reported bugs
63 issues- App crashes
- App won't log in
- Login sessions expire quickly
- Login page is bugged
- App does not support links, cross-references or images
Show 58 moreShow fewer
- App will not stay logged in
- App goes blank after entering email
- App requires reinstallation daily
- Policy manuals not uploading
- Bookmarks do not work
- Error message regarding bookmarks
- Bookmarks tab won't load
- Login area is off the page
- Cannot view manuals
- Constant password changes
- Application data loading forever
- App forgets policy acknowledgments
- Takes too long to open app
- App prompts login screen but refuses access
- App won't launch
- New update broke functionality
- Gray screen instead of content
- Getting error messages
- Policies won't open
- iPad app does not rotate
- App is not optimized for older iPhones
- App freezes every time it's opened
- Cannot log in
- App gets stuck at 0% load
- App freezes constantly
- App freezes upon opening
- App is broken on iOS 11
- App freezes after opening
- App shuts down after iOS update
- App freezes and cannot acknowledge anything
- App stops working with iOS 11
- App freezes immediately when opened
- App freezes if anything is touched
- App won't let you tap anything
- App is unusable with iOS 11
- App is buggy since iOS 11 update
- App not optimized for iPhone 6s Plus
- App intermittently opens
- App freezes on load up screen
- App won't let you tap anything
- Voice read back is in slow motion
- App not updated for iOS 11
- App freezes shortly after starting up
- App is not compatible with third-party keyboards on iPad
- App does not support landscape mode on iPad
- Notifications not updating
- App is not stable
- Takes multiple attempts to get to login screen
- Several minutes for everything to load
- Work needs to be redone daily
- App forgets to save acknowledgments
- App forgets policy updates
- Cannot access policy manual
- Cannot see contents after update
- Sizing/views are messed up
- Forces login every time
- Requires downloading entire policy each time
- Refresh content takes forever and times out
Requested features
6 requests- One-time login
- Acknowledge all button for policies
- Word search function
- Update for newest iOS
- Add more features
Show 1 moreShow fewer
- Improve compatibility with Remarkable 2
ShotSpotter
Reported bugs
9 issues- App is very slow
- Too many bugs
- Login issues
- Credentials not verified
- Audio fails to play on iOS
Show 4 moreShow fewer
- Double alerts/notifications
- No way to create an account
- Email verification not received
- Alerts not received sometimes
Requested features
7 requests- Different user interface
- Public access to app
- Neighborhood crime watch version
- Credentials for community members
- Color scheme improvement
Show 2 moreShow fewer
- Touch ID login
- Sound improvement for alerts
In-app purchases
KMS Mobile
No in-app purchases
ShotSpotter
No in-app purchases
