KMS Mobile vs Tyler Shield Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KMS Mobile
Access your agency's policies and training materials from anywhere. Search policies by keyword or voice, bookmark important documents, and acknowledge updates. This app helps agencies manage their knowledge base effectively.
- Access policies anywhere
- Keyword and voice search
- Bookmark policies
- Scenario-based training
- Acknowledge policy updates
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Take your agency's policy manual from the station to the field with the Lexipol KMS app! The Lexipol Knowledge Management System (KMS) app provides: • Access your agency’s policies anytime, anywhere • Ability to search policies by keywords or phrases, including voice search • Bookmarking of policies for easy retrieval • Scenario-based policy training bulletins • Acknowledgement of new and updated policies Not a Lexipol customer? Visit www.lexipol.com to find out how you can reduce your agency's risk and improve operational safety with state-specific policies and policy training.
Tyler Shield Mobile
Enhance officer safety and preparedness with intelligent, law-specific dispatching. This app provides context-aware critical information based on role and location, ensuring mission-critical data is always accessible.
- Intelligent, law-specific dispatching
- Context-aware critical information
- Easy-to-read route to calls
- Responder location and ETA
- Instant access to building maps and plans
- Secure communications
- Real-time call details
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Police crews stay safer and better prepared using Tyler Shield Mobil created specifically for licensed users of Tyler Technologies’ Law Enforcement software solutions. With intelligent, law-specific dispatching capabilities, this app offers context awareness, which presents critical information based on your role and where and when you are. This intuitive app knows the information users need – at the moment they need it - ensuring mission-critical information is always at their fingertips with features including: • Easy-to-read route to the call • Location of other responders and their estimated time of arrival • Instant access to building maps, preplans, and tactical plans • Access to building contact information including names and phone numbers • Real-time access to call details and incident narrative • Secure communications with dispatch and other responders • Immediate access to incident summary reports • Search functionality for persons and vehicles Tyler users empower themselves using Shield Mobile with the confidence of knowing they won’t ever miss a call or be delayed waiting on others for information.
Screenshots
Verdict
The clearest difference is review sentiment: Tyler Shield Mobile at 53% against KMS Mobile's 9%. Tyler Shield Mobile also leads on rating (3.8 vs 1.5) and update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tyler Shield Mobile holds the better App Store score, 3.8 against 1.5. Both are backed by a comparable volume of ratings — 139 and 305 respectively. Written reviews point the same way: 9% of KMS Mobile's written reviews are positive against 53% of Tyler Shield Mobile's.
KMS Mobile ships an update every 2 months, Tyler Shield Mobile every 3 weeks. The most recent releases landed on September 21, 2026 and September 22, 2026 respectively.
| Parameter | KMS Mobile | Tyler Shield Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (139 ratings) | 3.8 (305 ratings) — better |
| Positive reviews | 8.6% of reviews | 52.9% of reviews — better |
| Number of ratings | 139 | 305 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 32 MB | 147 MB |
| Age rating | 17+ | 17+ |
| Developer | Lexipol, LLC | Tyler Technologies, Inc |
Customer experience
KMS Mobile
Tyler Shield Mobile
User reviews
KMS Mobile
From 139 App Store ratingsWhat we love
- 👍 Convenient for policy updates
- 👍 Works when it works
- 👍 Good concept for field reference
Room to improve
- 🐛 Frequent crashes
- 🐛 Login issues
- 🐛 Session expiration
- 🐛 App not loading
- 🐛 Content not rendering
Tyler Shield Mobile
From 305 App Store ratingsWhat we love
- 👍 Great app overall
- 👍 Works well
- 👍 Informative for supervisors
- 👍 Useful in the field
- 👍 Great for plain clothes/uniform
Room to improve
- 👎 Not user friendly
- 👎 Unreliable in rural areas
- 👎 Was not what was promised
- 👎 Functionality doesn't work
- 👎 App keeps failing
Bugs and requests
KMS Mobile
Reported bugs
63 issues- App crashes
- App won't log in
- Login sessions expire quickly
- Login page is bugged
- App does not support links, cross-references or images
Show 58 moreShow fewer
- App will not stay logged in
- App goes blank after entering email
- App requires reinstallation daily
- Policy manuals not uploading
- Bookmarks do not work
- Error message regarding bookmarks
- Bookmarks tab won't load
- Login area is off the page
- Cannot view manuals
- Constant password changes
- Application data loading forever
- App forgets policy acknowledgments
- Takes too long to open app
- App prompts login screen but refuses access
- App won't launch
- New update broke functionality
- Gray screen instead of content
- Getting error messages
- Policies won't open
- iPad app does not rotate
- App is not optimized for older iPhones
- App freezes every time it's opened
- Cannot log in
- App gets stuck at 0% load
- App freezes constantly
- App freezes upon opening
- App is broken on iOS 11
- App freezes after opening
- App shuts down after iOS update
- App freezes and cannot acknowledge anything
- App stops working with iOS 11
- App freezes immediately when opened
- App freezes if anything is touched
- App won't let you tap anything
- App is unusable with iOS 11
- App is buggy since iOS 11 update
- App not optimized for iPhone 6s Plus
- App intermittently opens
- App freezes on load up screen
- App won't let you tap anything
- Voice read back is in slow motion
- App not updated for iOS 11
- App freezes shortly after starting up
- App is not compatible with third-party keyboards on iPad
- App does not support landscape mode on iPad
- Notifications not updating
- App is not stable
- Takes multiple attempts to get to login screen
- Several minutes for everything to load
- Work needs to be redone daily
- App forgets to save acknowledgments
- App forgets policy updates
- Cannot access policy manual
- Cannot see contents after update
- Sizing/views are messed up
- Forces login every time
- Requires downloading entire policy each time
- Refresh content takes forever and times out
Requested features
6 requests- One-time login
- Acknowledge all button for policies
- Word search function
- Update for newest iOS
- Add more features
Show 1 moreShow fewer
- Improve compatibility with Remarkable 2
Tyler Shield Mobile
Reported bugs
8 issues- Date of birth incorrect
- Routing function incorrect
- Can't print
- Clipping to clipboard no longer works
- App re-logs and shows in service if not shut down
Show 3 moreShow fewer
- Calls not updated
- Details not loading
- Buggy
Requested features
9 requests- Wish it had CarPlay
- Connect to Apple CarPlay
- Support for CarPlay
- Add CarPlay capabilities
- Ability to view call details of other calls when on a ticket
Show 4 moreShow fewer
- Fix issue with re-logging and showing in service
- Update in real-time without logging out
- Adjust status order
- Automatically remove secondary location when going back in service
In-app purchases
KMS Mobile
No in-app purchases
Tyler Shield Mobile
No in-app purchases
