KMS Mobile vs Flex Touch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KMS Mobile
Access your agency's policies and training materials from anywhere. Search policies by keyword or voice, bookmark important documents, and acknowledge updates. This app helps agencies manage their knowledge base effectively.
- Access policies anywhere
- Keyword and voice search
- Bookmark policies
- Scenario-based training
- Acknowledge policy updates
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Take your agency's policy manual from the station to the field with the Lexipol KMS app! The Lexipol Knowledge Management System (KMS) app provides: • Access your agency’s policies anytime, anywhere • Ability to search policies by keywords or phrases, including voice search • Bookmarking of policies for easy retrieval • Scenario-based policy training bulletins • Acknowledgement of new and updated policies Not a Lexipol customer? Visit www.lexipol.com to find out how you can reduce your agency's risk and improve operational safety with state-specific policies and policy training.
Flex Touch
Access common Motorola Flex features from your smartphone or tablet. Monitor agency calls, search databases for names, property, and incidents, and view alert warnings for officer safety. Stay updated with real-time call information and efficiently manage reports and comments.
- Monitor agency calls remotely
- Search agency database (names, property, incidents)
- View Flex Involvements
- Display warrant/alert warnings
- Access real-time call updates
- Add photos/documents to records
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This requires Motorola Flex 6.3 with the 2020.2.2 or later release. The Flex Touch® app is designed to provide public safety agencies a quick and convenient way to access common Motorola Flex features using a smartphone or tablet. Personnel with the proper credentials can use Flex Touch to monitor their agency’s calls from anywhere and at any time from the convenience of a mobile device. Flex Touch allows personnel to search their agency database for names, property, vehicles, and incidents from a mobile device. Personnel can also view Flex Involvements® related to any record. In addition, the module helps promote officer safety by displaying records with warrants or alert warnings. The user-friendly design makes it easy for personnel to quickly learn how to navigate the app. Flex Touch allows personnel to access real-time call updates by viewing all active calls, call nature, and any assigned units. Each user can customize the list of calls and units within the jurisdiction. Calls are organized by unit status, providing a quick way to see whether officers have arrived on the scene and if a unit’s timer has expired. When a user has been assigned to a call, that information is displayed prominently. In addition to accessing information, Touch allows first responders to more efficiently complete their work. Users can view call comments and enter their own comments from their mobile device. Using Touch, users can quickly add photos or documents from their mobile device to a record or to a report. Flex Touch requires that the agency uses Motorola Flex and has already purchased the Flex Touch module.
Screenshots
Verdict
The clearest difference is rating: Flex Touch at 2.2 against KMS Mobile's 1.5. Flex Touch also leads on iOS requirement (11.0 vs 15.0). KMS Mobile's advantage is ratings volume (139 vs 30). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Flex Touch holds the better App Store score, 2.2 against 1.5. Both are backed by a comparable volume of ratings — 139 and 30 respectively. Written reviews point the same way: 9% of KMS Mobile's written reviews are positive against 12% of Flex Touch's.
KMS Mobile ships an update every 2 months, Flex Touch every 4 weeks. The most recent releases landed on September 28, 2026 and September 30, 2026 respectively.
| Parameter | KMS Mobile | Flex Touch |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (139 ratings) | 2.2 (30 ratings) — better |
| Positive reviews | 8.6% of reviews | 12.2% of reviews — better |
| Number of ratings | 139 — better | 30 |
| Update frequency | Every 2 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 32 MB | 36 MB |
| Age rating | 17+ | 4+ |
| Developer | Lexipol, LLC | Motorola Solutions, Inc |
Customer experience
KMS Mobile
Flex Touch
User reviews
KMS Mobile
From 139 App Store ratingsWhat we love
- 👍 Convenient for policy updates
- 👍 Works when it works
- 👍 Good concept for field reference
Room to improve
- 🐛 Frequent crashes
- 🐛 Login issues
- 🐛 Session expiration
- 🐛 App not loading
- 🐛 Content not rendering
Flex Touch
From 30 App Store ratingsWhat we love
- 👍 Great app for work
- 👍 Ability to look up anything
- 👍 See CAD screen remotely
- 👍 Good tool for those without MDCs
- 👍 Access almost everything
Room to improve
- 🐛 Hardly works properly
- 🐛 Never connects
- 🐛 Won't stay logged in
- 🐛 Issues all the time
- 🐛 Never wants to load
Bugs and requests
KMS Mobile
Reported bugs
63 issues- App crashes
- App won't log in
- Login sessions expire quickly
- Login page is bugged
- App does not support links, cross-references or images
Show 58 moreShow fewer
- App will not stay logged in
- App goes blank after entering email
- App requires reinstallation daily
- Policy manuals not uploading
- Bookmarks do not work
- Error message regarding bookmarks
- Bookmarks tab won't load
- Login area is off the page
- Cannot view manuals
- Constant password changes
- Application data loading forever
- App forgets policy acknowledgments
- Takes too long to open app
- App prompts login screen but refuses access
- App won't launch
- New update broke functionality
- Gray screen instead of content
- Getting error messages
- Policies won't open
- iPad app does not rotate
- App is not optimized for older iPhones
- App freezes every time it's opened
- Cannot log in
- App gets stuck at 0% load
- App freezes constantly
- App freezes upon opening
- App is broken on iOS 11
- App freezes after opening
- App shuts down after iOS update
- App freezes and cannot acknowledge anything
- App stops working with iOS 11
- App freezes immediately when opened
- App freezes if anything is touched
- App won't let you tap anything
- App is unusable with iOS 11
- App is buggy since iOS 11 update
- App not optimized for iPhone 6s Plus
- App intermittently opens
- App freezes on load up screen
- App won't let you tap anything
- Voice read back is in slow motion
- App not updated for iOS 11
- App freezes shortly after starting up
- App is not compatible with third-party keyboards on iPad
- App does not support landscape mode on iPad
- Notifications not updating
- App is not stable
- Takes multiple attempts to get to login screen
- Several minutes for everything to load
- Work needs to be redone daily
- App forgets to save acknowledgments
- App forgets policy updates
- Cannot access policy manual
- Cannot see contents after update
- Sizing/views are messed up
- Forces login every time
- Requires downloading entire policy each time
- Refresh content takes forever and times out
Requested features
6 requests- One-time login
- Acknowledge all button for policies
- Word search function
- Update for newest iOS
- Add more features
Show 1 moreShow fewer
- Improve compatibility with Remarkable 2
Flex Touch
Reported bugs
39 issues- App hardly works properly
- App never connects
- App won't stay logged in
- App has issues all the time
- App never wants to load
Show 34 moreShow fewer
- App won't allow sign in
- Cannot view address advisories
- Only units and other tabs show
- Comments are ran together
- Contrast issues in dark theme
- Scrolling issues lag or log out
- App freezes on law screen
- App locks up constantly
- Poor mapping
- Inconsistent functions
- App auto-updated and now doesn't work
- App disconnects and requires login
- Latest update made app useless
- Cannot login after last update
- Current update not usable
- Rarely allows sign in
- Login failed error
- App doesn't work 75% of the time
- Optimization for full-screen removed
- Cannot change server address on iPad
- iPad version won't work past login screen
- Won't work after latest iOS update
- No calls show
- App takes many attempts to open
- Call notes will not populate
- App refreshes to the top of the call list on update
- Maps not working
- Searching cases is problematic
- App is still buggy
- Unable to login
- Cannot pull up calls
- Font size in notes is too small
- Issue with the more info button after last update
- Unreadable font colors in dark theme
Requested features
17 requests- Ability to upload photos taken from phone to FLEX/Spillman
- Add call ID numbers to screen
- Ability to search call sheets (not just incidents)
- Add messaging functionality
- Add other add-ons
Show 12 moreShow fewer
- Home screen of buttons (unit board, messaging, plate or name search)
- Phone version
- Tablet version variance
- Ability to read narrative of reports from phone
- Car Play Compatibility
- Option to use Google Maps
- Larger font option for notes
- Zoom ability or larger print
- Ability to message units from the app
- Ability to pull up address advisories in app
- More contrast for call notes (black or bold black on white)
- Option to make call note font bigger or pinch to zoom
In-app purchases
KMS Mobile
No in-app purchases
Flex Touch
No in-app purchases
