Comparison

Ticket Center vs Summary

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ticket Center

This app provides a comprehensive system for managing technical support in the field. It combines professional trouble ticketing with features specific to the sector, offering a complete operational environment for supervisors, technicians, and users.

Highlights
  • Trouble Ticketing
  • Field Technical Support Management
  • Supervisor Tools
  • Technician Tools
  • User Environment
Features
Read full description

TicketCenter è il sistema per la gestione dell'assistenza tecnica sul territorio che fonde le logiche del Trouble Ticketing professionale e con le caratteriste peculiari del settore per offrire a supervisori, tecnici e utenti un ambiente operativo completo.

About

Summary

This app records, transcribes, and summarizes audio conversations, making meetings and lectures more productive. It uses AI to generate accurate transcripts with speaker labels and provides instant answers to questions about the content. Users can easily export and share notes.

Highlights
  • One-tap audio recording
  • Accurate transcription with speaker labels
  • AI-powered summaries and key points
  • Ask questions about conversation content
  • Smart search and timestamp jumping
  • Unlimited recording time
  • Background recording
Features
Read full description

Summary AI makes meetings more productive by automatically recording, transcribing, and summarizing conversations. Whether it’s a business meeting, interview, classroom lecture, or podcast, Summary AI captures everything clearly so you can stay present and focus. With one tap, the app records audio, generates accurate transcripts with speaker labels, and creates easy-to-read summaries. You can even ask questions like, “What were the key action items from the marketing strategy session?” and get instant answers, thanks to built-in AI. Why Use Summary AI? Take and share professional meeting notes effortlessly Record and transcribe interviews, lectures, webinars, and podcasts Generate captions for people with hearing impairments or quiet audio environments Who Uses Summary AI? Professionals: Capture meeting notes, action items, and client discussions Students: Record and review lectures, study groups, and seminars Journalists & Researchers: Transcribe interviews with precision Everyone: From voice memos to webinars, it handles it all Key Features One-Tap Recording Start recording instantly and stay focused. Summary AI takes care of the rest. Unlimited Recording Time Record as much as you need, no time limits, no interruptions. Records in the Background or with Screen Locked Keep recording while your phone is locked or you're using other apps. Perfect for discreet, uninterrupted sessions. Accurate Transcription with Speaker Labels Transcripts that make sense, clearly labeled, searchable, and easy to review. AI-Powered Summaries & Key Points Don’t just get a transcript, get the big picture with bullet-pointed summaries. Smart Search & Timestamp Jumping Type a keyword, jump straight to that moment in the recording. Ask Questions About the Conversation Get instant answers from the AI like “Who was assigned the budget review?” Automatic Punctuation, Capitalization & Line Breaks Clean, easy-to-read transcripts without any manual formatting. Boost Your Productivity Save time reviewing meetings, just skim the summary Stay present in conversations, not distracted by note-taking Export notes to PDF, share with teams, or save for personal reference Never lose a detail, everything is searchable Your recordings and notes are private, always. Summary AI prioritizes security, and your data is never shared with third parties. Privacy Policy: https://summary.ai/privacy Terms of Use: https://summary.ai/terms

Screenshots

Ticket Center3 screens
Summary4 screens

Verdict

The call

The clearest difference is review sentiment: Summary at 72% against Ticket Center's 0%. Summary also leads on rating (4.7 vs 1.4) and update cadence (weekly vs every 3 months). Ticket Center's advantage is in-app purchases (none vs 16) and iOS requirement (8.0 vs 15.1). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Summary sells 12 in-app purchases, starting at $7.99 per 7 days. Ticket Center asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Summary holds the better App Store score, 4.7 against 1.4. That said, the two scores are not equally well evidenced: Summary has 55K ratings behind it against 93, so its average is the more settled of the two. Written reviews point the same way: 0% of Ticket Center's written reviews are positive against 72% of Summary's.

UpkeepUpdate frequency

Ticket Center ships an update every 3 months, Summary weekly. The most recent releases landed on October 22, 2026 and October 23, 2026 respectively.

Scorecard8 real differences · 3 level
Ticket Center versus Summary: the parameters behind the verdict, then further details
ParameterTicket CenterSummary
PriceFreeFree
Rating1.4 (93 ratings)4.7 (55K ratings) — better
Positive reviews0.0% of reviews72.3% of reviews — better
Number of ratings9355K — better
Update frequencyEvery 3 monthsWeekly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
Best chart rank—#16 — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod, Apple Watch — better
Requires iOS8.0 — better15.1
Further details — not scored
Size21 MB218 MB
Age rating4+4+
DeveloperAlo SoftwareLabhouse Mobile

Customer experience

Ticket Center

All ratings87 ratings
Positive9.2%
Neutral4.6%
Negative86.2%
Written reviews40 reviews
Positive0.0%
Neutral2.5%
Negative97.5%

Summary

All ratings55,317 ratings
Positive93.0%
Neutral3.0%
Negative4.0%
Written reviews2,422 reviews
Positive72.3%
Neutral5.1%
Negative22.6%

Bugs and requests

Ticket Center

Not enough reviews yet to summarise bugs or requests.

Summary

Reported bugs

2 issues
  • Buttons don't function properly
  • Transcription never completes

Requested features

2 requests
  • More detailed and accurate transcription and summarization
  • Ability to handle longer meetings without issues

In-app purchases

None

Ticket Center

No in-app purchases

12 purchases

Summary

Subscriptions12
  • Weekly Subscription$7.997 Days
  • Weekly Subscription3 Days trial$7.997 Days
  • Weekly Subscription7 Days trial$8.997 Days
Show 9 more
  • Weekly Subscription3 Days trial2 variants$8.997 Days
  • Weekly Subscription2 variants$8.997 Days
  • Summary AI Monthly7 Days trial$17.991 Month
  • Monthly Subscription3 Days trial$29.991 Month
  • Monthly Subscription7 Days trial$29.991 Month
  • Yearly Subscription7 Days trial$79.991 Year
  • Yearly Subscription$79.991 Year
  • Yearly Subscription3 Days trial$79.991 Year
  • Yearly Subscription$99.991 Year

Questions

Is Ticket Center free?
Ticket Center is free to download, with no in-app purchases.
Is Summary free?
Summary is free to download, with in-app purchases available.
Which has better reviews, Ticket Center or Summary?
Summary is rated higher. Ticket Center averages 1.4 out of 5 from 93 ratings, while Summary averages 4.7 from 55K ratings.
Do Ticket Center or Summary have ads?
Neither Ticket Center nor Summary shows ads.
Which is updated more often, Ticket Center or Summary?
Ticket Center ships an update every 3 months, and Summary weekly. Most recently, Ticket Center was updated on October 22, 2026 and Summary on October 23, 2026.

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