Lightspeed Scanner (X) vs Lightspeed Pay (S)
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lightspeed Scanner (X)
This mobile app enhances a retail POS system by allowing users to manage their product catalog, process sales, and conduct inventory counts directly from their smartphone. It transforms your device into a barcode scanner for efficient product identification and management.
- Manage product catalog
- Process sales and payments
- Conduct inventory counts
- Add/edit product details
- View product information
- Create purchase orders
- Receive stock and fulfill transfers
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Lightspeed Scanner is the mobile companion app for the Lightspeed Retail (X-Series) Point-of-Sale (POS) system. This app allows users to manage their Lightspeed product catalog, sell to customers, and handle product inventory from the convenience of a mobile phone. Lightspeed Scanner turns your device's camera into a powerful barcode reader, making it fast and easy to identify and count products from your Retail catalog. Key features of Lightspeed Scanner: • Add or edit products: Record Name, Description, Price, SKU Codes, Locations, and Product Images directly to your Lightspeed Retail catalog. • Sell from anywhere: Turn your phone into a mobile register. Accept payment via Tap to Pay for iPhone (Lightspeed Payments users only), sell On Account, or Park sales to complete them on any in-store register. • View product information: Search your product catalog and view details like price, stock levels, descriptions, and images. • Inventory management: Perform or schedule full and partial inventory counts. Create or add to supplier purchase orders and outlet transfer orders. You can also receive stock, fulfill transfers, and record inventory adjustments. For additional accuracy, inventory and orders counted on the app must be completed on the Lightspeed Retail POS system, giving managers ultimate control of inventory movements. Key use cases for Lightspeed Scanner: • Mobile clienteling: Quick access to the catalog makes this a great tool for sales associates assisting customers on the shop floor. Staff can check pricing and availability without leaving the customer's side. • Mobile selling: Enable stores to sell from anywhere, such as pop-up events or on the shop floor. Lightspeed Scanner allows you to offer dynamic, personalized shopping experiences. • Mobile catalog management: Edit your Lightspeed product catalog from anywhere to ensure details are always up to date. Changes made in the app sync directly with ecommerce systems connected to Lightspeed Retail. • Mobile order management: Picking and packing orders is simple on Lightspeed Scanner. With the app installed on your phone, you can pick orders without carrying additional hardware. • Finding inventory quickly: Check inventory levels across multiple outlets. Product locations are visible and editable within the app, allowing staff to quickly navigate to where products are stored. • Recording needs: Use the List building function to easily record products that need to be re-stocked, re-labelled, marked as damaged, or transferred to another outlet. Hardware and Syncing: • The app syncs directly with your POS system via WiFi or mobile network, ensuring all actions are visible instantly on the Lightspeed Retail system. • Users of Lightspeed Retail who prefer infrared barcode readers over the built-in camera scanner can connect Socket barcode readers directly to Lightspeed Scanner. Submit feedback or feature requests: We’re always improving Lightspeed Scanner to help users perform their daily tasks more efficiently. Submit feedback anytime by navigating to the Account page, then selecting ‘Send us your feedback’. Visit the Lightspeed Retail (X-Series) help centre for guided assistance on using Lightspeed Scanner.
Lightspeed Pay (S)
This app integrates with a specific retail POS system to streamline online and in-person payments for businesses. It allows for flexible payment collection, order status notifications, and improved customer checkout experiences, especially for delivery or pickup services.
- Syncs with Lightspeed Retail (S) and ecommerce
- Notifies customers of order status
- Accepts advance or delivery payments
- Complete sales with phone
- Supports cash or card payments
- Facilitates delivery and curbside pickup
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Lightspeed Pay is only available for businesses that use Lightspeed Retail POS (S). It is not available for new customers. For businesses that offer online ordering or delivery, this app syncs with Lightspeed Retail (S) and ecommerce site to help bridge the gap between online orders and in-person checkout. Whether your customers pay on the go or place orders remotely, the Lightspeed Pay app makes it easy to keep everybody in the loop and get paid. Improve your checkout experience Notifies your customers when their orders are on the way Get paid in advance or collect payment when the item is delivered Complete a sale with your phone when a customer stops by to pick up an order See when your customer’s order is ready and they can pay with cash or card Serve your customers better Move out from behind the counter and meet your customers wherever they are, and ring up simple sales with credit cards or cash. Make selling flexible by offering delivery or curbside pickup options Delight shoppers with speedy transactions and reduced waiting times in store Enjoy continuous stable app usage even through your busiest periods Lightspeed Retail is the effortless POS software for busy retailers. You live and breathe retail… and guess what? So do we. We know the unique challenges that brick-and-mortar retailers face, and we’re giving you all the tools you need to run a thriving physical store. Thanks to Lightspeed’s one-stop commerce platform, you can get all the tools to successfully run your business from one powerful solution.
Screenshots
Verdict
The clearest difference is rating: Lightspeed Scanner (X) at 4.5 against Lightspeed Pay (S)'s 1.8. Lightspeed Scanner (X) also leads on ads (none vs shown) and review sentiment (59% vs 25%). Lightspeed Pay (S)'s advantage is iOS requirement (12.0 vs 17.4). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lightspeed Scanner (X) holds the better App Store score, 4.5 against 1.8. That said, the two scores are not equally well evidenced: Lightspeed Scanner (X) has 355 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 59% of Lightspeed Scanner (X)'s written reviews are positive against 25% of Lightspeed Pay (S)'s.
Lightspeed Scanner (X) ships an update every 9 days, Lightspeed Pay (S) every 3 weeks. The most recent releases landed on October 16, 2026 and October 4, 2026 respectively.
| Parameter | Lightspeed Scanner (X) | Lightspeed Pay (S) |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (355 ratings) — better | 1.8 (6 ratings) |
| Positive reviews | 58.8% of reviews — better | 25.0% of reviews |
| Number of ratings | 355 — better | 6 |
| Update frequency | Every 9 days — better | Every 3 weeks |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.4 | 12.0 — better |
| Further details — not scored | ||
| Size | 121 MB | 306 MB |
| Age rating | 4+ | 4+ |
| Developer | Lightspeed Commerce Inc. | ShopKeep.com |
Customer experience
Lightspeed Scanner (X)
Lightspeed Pay (S)
Bugs and requests
Lightspeed Scanner (X)
Reported bugs
10 issues- App crashes when attempting to share/email inventory
- Scanning fails on newer iPhones with multiple cameras
- Inconsistent barcode recognition across different devices
- App freezes during syncing with multiple users
- Running count doesn't accumulate across multiple sections
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- Scanner mode requires constant scrolling to reset
- Scanned items disappear from search after opening product info
- Poor performance with iOS 13 and older versions
- Email functionality locks up and prevents navigation
- Slow syncing (10 seconds per item reported)
Requested features
18 requests- Search/filter functionality for orders and products
- Ability to edit Brand, Category, and Tags during inventory
- Camera zoom capability for small barcodes
- QR code scanning support
- Product quantity display in search results
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- Price display during counting for verification
- Transfer inventory between stores functionality
- Ability to add product photos during receiving
- Beep sound notification for each scan
- Timestamp for each scanned item
- Manual quantity entry mode
- iPad support
- Integration with Vend register app
- Bluetooth scanner support
- Ability to reopen and edit counts after sharing
- Expected inventory amount display during counting
- Option to exclude unlimited/infinity inventory items
- Ability to count zero-stocked items
Lightspeed Pay (S)
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Lightspeed Scanner (X)
No in-app purchases
Lightspeed Pay (S)
No in-app purchases
Questions
Is Lightspeed Scanner (X) free?
Is Lightspeed Pay (S) free?
Which has better reviews, Lightspeed Scanner (X) or Lightspeed Pay (S)?
Do Lightspeed Scanner (X) or Lightspeed Pay (S) have ads?
Which is updated more often, Lightspeed Scanner (X) or Lightspeed Pay (S)?
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