Comparison

Lightspeed Pay (S) vs Lightspeed eCom (E

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lightspeed Pay (S)

This app integrates with a specific retail POS system to streamline online and in-person payments for businesses. It allows for flexible payment collection, order status notifications, and improved customer checkout experiences, especially for delivery or pickup services.

Highlights
  • Syncs with Lightspeed Retail (S) and ecommerce
  • Notifies customers of order status
  • Accepts advance or delivery payments
  • Complete sales with phone
  • Supports cash or card payments
  • Facilitates delivery and curbside pickup
Read full description

Lightspeed Pay is only available for businesses that use Lightspeed Retail POS (S). It is not available for new customers. For businesses that offer online ordering or delivery, this app syncs with Lightspeed Retail (S) and ecommerce site to help bridge the gap between online orders and in-person checkout. Whether your customers pay on the go or place orders remotely, the Lightspeed Pay app makes it easy to keep everybody in the loop and get paid. Improve your checkout experience Notifies your customers when their orders are on the way Get paid in advance or collect payment when the item is delivered Complete a sale with your phone when a customer stops by to pick up an order See when your customer’s order is ready and they can pay with cash or card Serve your customers better Move out from behind the counter and meet your customers wherever they are, and ring up simple sales with credit cards or cash. Make selling flexible by offering delivery or curbside pickup options Delight shoppers with speedy transactions and reduced waiting times in store Enjoy continuous stable app usage even through your busiest periods Lightspeed Retail is the effortless POS software for busy retailers. You live and breathe retail… and guess what? So do we. We know the unique challenges that brick-and-mortar retailers face, and we’re giving you all the tools you need to run a thriving physical store. Thanks to Lightspeed’s one-stop commerce platform, you can get all the tools to successfully run your business from one powerful solution.

About

Lightspeed eCom (E

Manage your online store and inventory from your mobile device. This platform simplifies selling online and in-person, with tools to market your products and connect with customers. Get 24/5 support for your e-commerce needs.

Highlights
  • Inventory management
  • Order processing
  • AI product descriptions
  • Multi-channel selling
  • Automated marketing tools
  • Barcode scanner
  • 24/5 customer support
Features
Read full description

The Lightspeed eCom app makes selling online easier for everyone. Whether you're launching your first store or gearing up to grow, our one-stop commerce platform makes it simple to manage your business—online and off—right from the palm of your hand. MANAGE ORDERS AND INVENTORY Control everything from a single dashboard with inventory management, order processing, payments, and more. • Add product images right from your mobile device • Generate and format product descriptions with AI • Add product ribbons, subtitles, and online-specific attributes • Enrich products with SEO descriptions for better visibility • View sales details, including purchased items, selected options, shipping addresses, and contact information • Use the barcode scanner to quickly find products and orders and track inventory and shipments • Get push notifications about new orders • Keep customers informed with status updates and messages • And process everything right in the app SELL EVERYWHERE FROM A SINGLE PLATFORM Ready to expand? Connect your store to sell everywhere your customers are browsing and buying. • Sell across on your website • Import your inventory to sell on Facebook, Instagram, and TikTok • Or sell in person with Lightspeed POS MARKET YOUR BUSINESS Grow even faster with automated marketing tools to promote your products to new and existing customers. • Advertise your products on Facebook and Google • Boost sales with automated abandoned cart emails • Create discounts and offers to attract new customers • Track it all from your Lightspeed eCom control panel 24/5 SUPPORT Get the support you need, when you need it. • Unlimited 24/5 chat and email support • Access to detailed onboarding, videos, articles, and more

Screenshots

Lightspeed Pay (S)3 screens
Lightspeed eCom (E3 screens

Verdict

The call

The clearest difference is rating: Lightspeed eCom (E at 4.2 against Lightspeed Pay (S)'s 1.8. Lightspeed eCom (E also leads on ads (none vs shown) and review sentiment (56% vs 25%). Lightspeed Pay (S)'s advantage is iOS requirement (12.0 vs 17.0). On price, update cadence, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Lightspeed eCom (E holds the better App Store score, 4.2 against 1.8. Both are backed by a comparable volume of ratings — 6 and 18 respectively. Written reviews point the same way: 25% of Lightspeed Pay (S)'s written reviews are positive against 56% of Lightspeed eCom (E's.

UpkeepUpdate frequency

Lightspeed Pay (S) ships an update every 3 weeks, Lightspeed eCom (E fortnightly. The most recent releases landed on October 4, 2026 and October 1, 2026 respectively.

Scorecard5 real differences · 5 level
Lightspeed Pay (S) versus Lightspeed eCom (E: the parameters behind the verdict, then further details
ParameterLightspeed Pay (S)Lightspeed eCom (E
PriceFreeFree
Rating1.8 (6 ratings)4.2 (18 ratings) — better
Positive reviews25.0% of reviews55.6% of reviews — better
Number of ratings618 — better
Update frequencyEvery 3 weeksFortnightly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedAd-supported
DevicesiPhone, iPodiPhone, iPad
Requires iOS12.0 — better17.0
Further details — not scored
Size306 MB176 MB
Age rating4+4+
DeveloperShopKeep.comLightspeed Commerce Inc.

Customer experience

Lightspeed Pay (S)

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

Lightspeed eCom (E

All ratings18 ratings
Positive83.3%
Neutral0.0%
Negative16.7%
Written reviews9 reviews
Positive55.6%
Neutral0.0%
Negative44.4%

In-app purchases

None

Lightspeed Pay (S)

No in-app purchases

None

Lightspeed eCom (E

No in-app purchases

Questions

Is Lightspeed Pay (S) free?
Lightspeed Pay (S) is free to download, with no in-app purchases.
Is Lightspeed eCom (E free?
Lightspeed eCom (E is free to download, with no in-app purchases.
Which has better reviews, Lightspeed Pay (S) or Lightspeed eCom (E?
Lightspeed eCom (E is rated higher. Lightspeed Pay (S) averages 1.8 out of 5 from 6 ratings, while Lightspeed eCom (E averages 4.2 from 18 ratings.
Do Lightspeed Pay (S) or Lightspeed eCom (E have ads?
Lightspeed Pay (S) shows ads; Lightspeed eCom (E does not.
Which is updated more often, Lightspeed Pay (S) or Lightspeed eCom (E?
Lightspeed Pay (S) ships an update every 3 weeks, and Lightspeed eCom (E fortnightly. Most recently, Lightspeed Pay (S) was updated on October 4, 2026 and Lightspeed eCom (E on October 1, 2026.

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