Comparison

QStory Agent App vs EmpyreanGO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

QStory Agent App

This app provides contact center agents with mobile access to their schedules and real-time management. It connects directly to intraday management software for efficient communication and schedule visibility.

Highlights
  • Real-time schedule access
  • Direct management team connection
  • Intraday management software interface
  • Mobile access for agents
  • Schedule visibility
Features
Read full description

QStory provides automated real-time intraday solutions to contact centres in the UK and around the world. Our Agent App allows contact centre agents access to their schedules and their real-time management team from their smart phone. QStory Agent App interfaces with QStory’s ARTI real-time intraday software.

About

EmpyreanGO

Manage all your employee benefits in one convenient app. Access healthcare ID cards, receive personalized recommendations, and easily find care providers. This application simplifies benefit administration for participating employees.

Highlights
  • Review all benefits
  • Access healthcare ID cards
  • Personalized benefit recommendations
  • Find care easily
  • Benefit administration
Read full description

The benefits app that you’ll actually want to use. EmpyreanGO is a free mobile app for any employee and benefit participant of a company that partners with Empyrean to administer their HR and benefits programs. With EmpyreanGO, you can: - Review all your benefits in one place - Access your healthcare ID cards - Get personalized benefit recommendations - Easily find care *Some features may not be available to all users

Screenshots

QStory Agent App4 screens
EmpyreanGO4 screens

Verdict

The call

The clearest difference is rating: QStory Agent App at 1.9 against EmpyreanGO's 1.0. QStory Agent App also leads on review sentiment (52% vs 13%) and iOS requirement (15.1 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

QStory Agent App holds the better App Store score, 1.9 against 1.0. Both are backed by a comparable volume of ratings — 9 and 10 respectively. Written reviews point the same way: 52% of QStory Agent App's written reviews are positive against 13% of EmpyreanGO's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
QStory Agent App versus EmpyreanGO: the parameters behind the verdict, then further details
ParameterQStory Agent AppEmpyreanGO
PriceFreeFree
Rating1.9 (9 ratings) — better1.0 (10 ratings)
Positive reviews52.2% of reviews — better12.5% of reviews
Number of ratings910 — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better18.0
Further details — not scored
Size28 MB74 MB
Age rating4+4+
DeveloperQStory LimitedEmpyrean Benefit Solutions, Inc.

Customer experience

QStory Agent App

All ratings4 ratings
Positive25.0%
Neutral25.0%
Negative50.0%
Written reviews23 reviews
Positive52.2%
Neutral17.4%
Negative30.4%

EmpyreanGO

All ratings6 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews56 reviews
Positive12.5%
Neutral1.8%
Negative85.7%

Bugs and requests

QStory Agent App

Not enough reviews yet to summarise bugs or requests.

EmpyreanGO

Reported bugs

31 issues
  • Cannot log in
  • Error messages for non-existent buttons
  • Mobile app requires more characters than web portal
  • App doesn't load
  • App is slow
Show 26 more
  • Cannot find employer
  • Verification code issues
  • Incorrect benefit information displayed
  • Registration button not working
  • Routes to 404 error
  • App lags, cannot view bills
  • Cannot input phone number
  • Two-factor authentication configuration issues
  • Cannot register
  • Registration screen throws SSN error without asking for it
  • Cannot find user even with correct info
  • Login issues after initial registration
  • Cannot find company
  • Login loop/stuck in browser
  • Login successful but cannot return to app
  • App gets stuck after login
  • Employee ID length mismatch
  • Company cannot be found
  • No option to register
  • Login requires Face ID but doesn't work
  • User not found for password recovery
  • Childhood nickname required for recovery
  • No support phone numbers
  • Orientation upside down on iPad
  • Company search returns nothing
  • Error message on company name input

Requested features

5 requests
  • Dark mode support
  • Fix registration errors
  • Add a register button
  • Improve company search functionality
  • Fix orientation issues on iPad

In-app purchases

None

QStory Agent App

No in-app purchases

None

EmpyreanGO

No in-app purchases

Questions

Is QStory Agent App free?
QStory Agent App is free to download, with no in-app purchases.
Is EmpyreanGO free?
EmpyreanGO is free to download, with no in-app purchases.
Which has better reviews, QStory Agent App or EmpyreanGO?
QStory Agent App is rated higher. QStory Agent App averages 1.9 out of 5 from 9 ratings, while EmpyreanGO averages 1.0 from 10 ratings.
Do QStory Agent App or EmpyreanGO have ads?
Neither QStory Agent App nor EmpyreanGO shows ads.
Which is updated more often, QStory Agent App or EmpyreanGO?
QStory Agent App ships an update every 2 months, and EmpyreanGO every 2 months. Most recently, QStory Agent App was updated on November 2, 2026 and EmpyreanGO on November 3, 2026.

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