ACT Menlo Park vs Util360
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ACT Menlo Park
Easily report local issues like potholes or damaged signs using your phone's GPS. Upload photos or videos to provide details and track the status of your submissions and community reports.
- Report local problems
- GPS location recognition
- Upload photos/videos
- Track report status
- Submit for street maintenance
- Report damaged trees
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For those potholes, damaged street signs, and other local problems that need attention, the ACTMenlo Park app makes reporting a problem easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app allows you to upload pictures or videos to accompany your request. The mobile app can also be used for a variety of other issues such as street maintenance, street light issues, damaged trees, and others. Residents can track the status of reports they or other members of the community have submitted. Residents can also call the City(650-330-6610) for information on any municipal service and to report a problem in town or visit us at City Hall, 701 Laurel St., Menlo Park, CA for general information.
Util360
Monitor your water consumption and billing with this app. Track usage, view history, pay bills securely, and receive instant alerts for leaks or outages. Go paperless and explore tools to save water and money.
- Track water usage in real time
- View detailed billing history
- Pay bills safely and quickly
- Access clear service summaries
- Manage digital statements
- Receive leak and outage alerts
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Util360 Smart Utility Management Made Simple Stay in control of your water usage and billing with Util360. Our powerful cloud based solution makes it easy to monitor daily and monthly consumption, pay bills securely, and receive instant alerts, all in one easy to use app. What You Can Do • Track your water usage in real time • View detailed billing history anytime • Pay bills safely and quickly • Access clear service summaries • Go paperless and manage digital statements • Get notified about leaks and outages right away • Explore more smart tools to save water and money About Us Util360 is your trusted next generation technology partner. We help utility organizations worldwide deliver better customer experiences while achieving real business results and operational excellence. Our solutions bring together people, systems, and services with smooth integration across ERP, CRM, CSM, IVR and more. With the right mix of automation, digital tools, and continuous innovation, we help utilities lead the way in smart service and sustainability.
Screenshots
Verdict
The clearest difference is rating: ACT Menlo Park at 4.4 against Util360's 2.5. ACT Menlo Park also leads on ratings volume (30 vs 6). Util360's advantage is update cadence (monthly vs every 8 months) and review sentiment (75% vs 50%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ACT Menlo Park holds the better App Store score, 4.4 against 2.5. That said, the two scores are not equally well evidenced: ACT Menlo Park has 30 ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 50% of ACT Menlo Park's written reviews are positive against 75% of Util360's, so the app with the better star average is not the one people write more warmly about.
ACT Menlo Park ships an update every 8 months, Util360 monthly. The most recent releases landed on September 14, 2026 and September 17, 2026 respectively.
| Parameter | ACT Menlo Park | Util360 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (30 ratings) — better | 2.5 (6 ratings) |
| Positive reviews | 50.0% of reviews | 75.0% of reviews — better |
| Number of ratings | 30 — better | 6 |
| Update frequency | Every 8 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 148 MB | 53 MB |
| Age rating | 12+ | 17+ |
| Developer | City of Menlo Park | Etech-360 |
Customer experience
ACT Menlo Park
Util360
In-app purchases
ACT Menlo Park
No in-app purchases
Util360
No in-app purchases









