Pacific Power vs Util360
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pacific Power
Manage your electricity account on the go. Pay bills, report power outages, and receive real-time updates on restoration status. Stay informed with alerts for bill readiness and potential service interruptions.
- Pay bills
- Report power outages
- Check outage status
- Receive outage alerts
- View account balance
- Payment confirmations
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With this free app from Pacific Power, you can pay your bill, report a power outage or check the status of an outage from anywhere 24/7. Bill-ready and payment alerts help you stay up-to-date with your account. Outage alerts keep you in the know during storms. Features: • Report an outage or check the status of a previously reported outage for your home or business. • Get the latest outage details including estimated restoration time, crew status and cause of the outage. • Receive outage restoration alerts on your device to stay informed during a storm or service interruption. • Review your account balance. • Pay your bill quickly with your debit card, credit card or through your checking or savings account. • Receive payment confirmations and bill-ready alerts on your device. • Easily swipe between multiple electric accounts to pay bills and get outage details for each. • Log in with your existing Pacific Power user ID and password, or quickly and easily create an account to access secure services through the app. • Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels. Data charges may apply for notifications. Fees apply for debit and credit card payments.
Util360
Monitor your water consumption and billing with this app. Track usage, view history, pay bills securely, and receive instant alerts for leaks or outages. Go paperless and explore tools to save water and money.
- Track water usage in real time
- View detailed billing history
- Pay bills safely and quickly
- Access clear service summaries
- Manage digital statements
- Receive leak and outage alerts
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Util360 Smart Utility Management Made Simple Stay in control of your water usage and billing with Util360. Our powerful cloud based solution makes it easy to monitor daily and monthly consumption, pay bills securely, and receive instant alerts, all in one easy to use app. What You Can Do • Track your water usage in real time • View detailed billing history anytime • Pay bills safely and quickly • Access clear service summaries • Go paperless and manage digital statements • Get notified about leaks and outages right away • Explore more smart tools to save water and money About Us Util360 is your trusted next generation technology partner. We help utility organizations worldwide deliver better customer experiences while achieving real business results and operational excellence. Our solutions bring together people, systems, and services with smooth integration across ERP, CRM, CSM, IVR and more. With the right mix of automation, digital tools, and continuous innovation, we help utilities lead the way in smart service and sustainability.
Screenshots
Verdict
The clearest difference is review sentiment: Util360 at 75% against Pacific Power's 6%. Util360 also leads on rating (2.5 vs 1.8) and update cadence (monthly vs every 6 months). Pacific Power's advantage is ratings volume (162 vs 6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Util360 holds the better App Store score, 2.5 against 1.8. That said, the two scores are not equally well evidenced: Pacific Power has 162 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 6% of Pacific Power's written reviews are positive against 75% of Util360's.
Pacific Power ships an update every 6 months, Util360 monthly. The most recent releases landed on August 31, 2026 and September 17, 2026 respectively.
| Parameter | Pacific Power | Util360 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (162 ratings) | 2.5 (6 ratings) — better |
| Positive reviews | 6.3% of reviews | 75.0% of reviews — better |
| Number of ratings | 162 — better | 6 |
| Update frequency | Every 6 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 28 MB | 53 MB |
| Age rating | 4+ | 17+ |
| Developer | KUBRA Arizona, Inc. | Etech-360 |
Customer experience
Pacific Power
Util360
Bugs and requests
Pacific Power
Reported bugs
16 issues- Face ID authorization expires monthly
- Password reset email links non-functional
- Login credentials not saved despite settings
- Account activation loops indefinitely
- Password validation rejects valid passwords
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- UI elements overlap blocking input fields
- Usage history pages fail to load
- Data usage display errors
- Comment posting functionality broken
- App crashes on certain iOS versions
- Payments show as pending indefinitely
- Duplicate payment processing
- Account shows as inactive despite activation
- Password requirements unclear/inconsistent
- Biometric settings reset after logout
- App version update stuck in loop
Requested features
12 requests- Persistent biometric authentication
- Reliable password reset functionality
- Pending payment status indicators
- Payment history view
- Auto-pay setup capability
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- Apple Pay integration
- Extended billing history (more than 6 months)
- Dark mode option
- Better outage reporting UX
- Account settings management in app
- Email address update functionality
- Cost comparison with previous billing periods
Util360
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pacific Power
No in-app purchases
Util360
No in-app purchases
