Util360 vs Denison Municipal Utilities

Util360 Smart Utility Management Made Simple Stay in control of your water usage and billing with Util360. Our powerful cloud based solution makes it easy to monitor daily and monthly consumption, pay bills securely, and receive instant alerts, all in one easy to use app. What You Can Do • Track your water usage in real time • View detailed billing history anytime • Pay bills safely and quickly • Access clear service summaries • Go paperless and manage digital statements • Get notified about leaks and outages right away • Explore more smart tools to save water and money About Us Util360 is your trusted next generation technology partner. We help utility organizations worldwide deliver better customer experiences while achieving real business results and operational excellence. Our solutions bring together people, systems, and services with smooth integration across ERP, CRM, CSM, IVR and more. With the right mix of automation, digital tools, and continuous innovation, we help utilities lead the way in smart service and sustainability.

Denison Municipal Utilities recently announced the release of the second generation of the company’s phone app called Mobile Customer Access (MCA). This updated phone application builds on the customer’s ability to access their account 24 hours a day, seven days per week, 365 days per year. In the past, utility customers could view balance information, make a payment, view statement and payment history, view usage graphs and access all their accounts at one time. With this the new release, utility customers will have access to many additional enhancements such as payment arrangement balances, programs they are enrolled in, enhanced usage graph, ability to sign up for notifications, report outages, view the utility outage map (if available), view the utility contact information, and view a message from the utility as they log into the app. The customer can even log into the application with a touch of their finger or facial recognition by setting up biometric login.