Mobi by TechLink vs Fieldcode FMA

Mobi is TechLink Services' mobile application for field technicians and clients. It puts the power and flexibility of TechLink Services' SIMPL portal into the palm of your hand. Feature rich and flexible, you can use Mobi to do everything you already do with the SIMPL portal. Field Technicians · Sign up as a new field technician · View and access your jobs for today · View and access your jobs for tomorrow · View and access your upcoming jobs · Open Maps directly from Mobi to get driving directions to the site · Log on and off of site · Access all information about work order including documents and close-out paperwork · Photos can be taken directly from Mobi automatically uploading to the work order · Add completed paperwork directly to the work order · Add final invoice directly to the work order · Accept or decline jobs that are offered to you · Enter notes directly in the work order · Plus more! Clients · View and access jobs scheduled with TechLink for today, tomorrow and upcoming · Access all information about each work order · View pictures that have been uploaded by the field technician · Enter notes directly into the work order · Plus more!

The Fieldcode FSM solution helps you to plan and perform your Field Service interventions. With a fully automated, Zero-Touch approach work orders are created, scheduled and send to your techs without manual interventions. This empowers your technicians to work more efficiently, whether online or offline. The Fieldcode mobile app offers step-by-step instructions directly to technicians’ devices, ensuring consistent, high-quality service delivery. Technicians stay up-to-date on essential details such as schedule updates, customer information, order status, route navigation, and parts availability, all in one place. Key features include: • User-friendly interface: A structured, easy-to-navigate view of tasks for seamless workflow management. • Real-time job information: Access and update details such as task descriptions, contact information, documents, and more. • Offline capability: Data is stored locally when offline and automatically synced once the device is connected to the internet. • Automatic ticket assignment: Tickets are automatically assigned to technicians, eliminating manual assignment and ensuring quicker service delivery. • Efficient task reporting: Technicians can track progress, report time spent on tasks, and submit task completion reports, including relevant documentation. • Route optimization: On-map route information helps technicians optimize travel time, improving efficiency and service times. • Spare parts management: Technicians can access parts linked to their tickets, ensuring full traceability with details on pick-up/drop-off locations and easy receipt confirmation. With easy access to job information, schedule details, real-time updates, and reporting features, your team will never deal with lost data or unhappy customers again.