N vs WatchDog Mobile

MSP Remote Monitoring & Management, the world’s largest IT Service Management (ITSM) platform, empowers IT professionals to manage, monitor and secure their networks from within a unified web-based console. The platform is used by tens of thousands of engineers to manage hundreds of thousands of networks and millions of endpoints. Unlike other ITSM solutions, MSP Remote Monitoring & Management offers the most comprehensive set of best-in-class security services delivered as part of a single ITSM platform. In addition our first-of-a-kind prescriptive analytics capabilities help drive more proactive service and smarter IT decisions. The new MSP Remote Monitoring & Management iOS app delivers these powerful capabilities to your mobile device. And if you’re a managed service provider, this can be a big advantage to help you retain your customers and win more business. Here’s what you can do with these apps: • View problem servers and workstations with the same device view filters that you have in the dashboard • Use the new search option to quickly find a device in the list • Filter by client to see all their servers and workstations (problem and non-problem devices) • View full checks, outages, tasks and notes info • View full asset data • Clear failing checks • Add check notes Using an older version of the MSP Remote Monitoring & Management mobile app? Here are the key improvements from previous versions: • Security – The apps authenticate with a user’s standard dashboard username/password instead of the API key. • User Permissions – The apps now apply selected user permissions including client groups. • New Styling – The apps now follow the latest branding and styling guides for more visual appeal. • UX Improvements – The apps feature several workflow improvements and a cleaner design using today’s mobile app conventions. Download the app today and start delivering more proactive service by monitoring and managing servers and workstations while on-the-go from your mobile device!

Owners of WatchDog Stations and Retriever & Pups networks connected to the SpecConnect system can use the WatchDog Mobile app to manage their devices from installation and configuration to current condition monitoring. Equipment Status is the primary screen, showing battery levels, communication strength, and an icon showing how long it has been since the device communicated. Tapping or swiping left on a device provides options to tap. Additional options are available from the menu icon. The magnifying glass provides more detail for that specific device. The gear brings up the Settings/Configuration screen for the device. The sun/thermometer shows current conditions for the device. Also, next to each sensor is a star outline. Tapping it makes it a favorite sensor, which will be displayed on the Favorites screen. The menu includes: Alerts, showing all or just the active alerts. Favorites, to see just the selected sensor values Reports, including Multi-Station/Multi-Sensor and DLI Settings, used to set app options such as sensor units. For more information, go to www.specmeters.com/specconnect