Hexnode UEM vs Mobile ZAC

The Hexnode MDM companion app helps to manage iOS devices with Hexnode's Unified Endpoint Management solution. It lets you view your device's compliance status i.e. whether your device complies with the policies assigned by your organization. Any messages sent via the Hexnode MDM console can be viewed on the app anytime (message history is viewable even in the absence of a steady network connection). You can also access any app catalogs your IT team has set up for you, right within the app. With Hexnode MDM, your IT team can remotely configure settings on the devices in your enterprise, enforce security policies, manage mobile applications, track device’s location and remotely lock or wipe devices. Single App kiosk mode launches an app as default, restricting the users to navigate out of the app while allowing the administrator to enable/disable screen orientation and touch, device buttons, VoiceOver, Zoom, assistive touch, auto-lock, invert colors, and speak selection. NOTE: Hexnode MDM companion app is not a standalone app, it requires Hexnode's Unified Endpoint Management solution for managing devices. Features of Hexnode MDM: • Centralized Management Hub • Fast, over-the-air enrollment • Allows enrolling devices with Apple Configurator • Seamless integration with Active Directory • Smart Mobile Application Management • Enterprise app deployment & app catalogs • Apple VPP & DEP integration • Policy and configuration management • Compliance check and enforcement • Email and network configuration • Remote lock, wipe and location tracking capabilities • Bypass Activation Lock of managed devices • Configuring SCEP for securing network settings using certificates • Efficient customization of home screen • Control the flow of personal and business data between apps with Business Container • Single app mode to restrict access to a single app • Configure touch and screen orientation in single app mode, and disable/enable device buttons, VoiceOver, Zoom, AssistiveTouch and auto-lock • Multi-admin and multi-roles • Build geofences to restrict users from accessing data outside the permitted region • Filter out unwanted URLs with Web Content Filtering DISCLAIMER: Continued use of GPS in the background can dramatically decrease battery life. Please contact your organization's MDM administrator for any queries.

Wherever your job takes you, make your mobile device your business phone. Mobile ZAC allows remote and mobile employees to manage business communications while utilizing the same tools as Zultys Advanced Communicator (ZAC) and our browser-based Web ZAC. We bring significant cost savings and reliability to our customers by including our mobile app with every user bundle for every Zultys system. Feature Overview: • Support for AI Tools: Real-time closed captions, real-time sentiment analysis, and live transcription with searchable post-call transcripts. • Mobile Network Calling: Place outbound and receive inbound business calls over your mobile carrier network. • iOS Recents Control: A configurable option to control whether Mobile ZAC calls appear in the native Phone app’s Recents list. • Department Filtering: Quickly filter company contact list by department or sub-department, and hide system services like auto attendants and call groups. • Single Sign-On (SSO) Support: SAML SSO has been developed and tested with Entra ID and ClassLink, with the potential to support other identity providers such as Okta, Duo, Auth0, and OneLogin. • Inbound and Outbound SMS and MMS for Call Group Agents: Agents in Operator, ACD, and ICC groups can send and receive SMS and MMS messages. • Web Chat for Call Group Agents: Agents in Operator, ACD, and ICC groups can now receive real-time message notifications from website visitors and respond. • Video Conferences: Easily host or join a conference, whether it’s for a group or one-on-one. Choose from three different modes to match your preferences: Speaker, Grid, or Pin an individual user. • Scheduled Conferences: Now users can view, join, and schedule conferences directly from the mobile app. • Call Logs: You can view complete phone call records and review the call history. Easily find the exact information you need with new filter and sort options. • Emojis: Elevate your conversations with native emojis. • Call Attached Data: Accessing and completing Call Attached Data while on the go is now easier than ever. • Retrieve Call: Move an active call from one device to another quickly and effortlessly. This feature gives you flexibility and an uninterrupted call experience. • Agent Roles & Queue Monitor: Agent roles and queue monitor have now been added for call center functionality on the go. More Feature Highlights: • Access Call Attached Data, recordings, transcripts, and voicemails from the call log • View presenter screen sharing for one-on-one and conference calls • System speed dial access • Ability for users to reply to and forward any message • Password reset link • Network switching between cellular and Wi-Fi networks while maintaining calls • Real-time presence status and presence notes • Instant message with internal and external parties with IM alerts • SMS support • Call group support Mobile ZAC is supported on systems running MX version Release 17 and above. Access to the latest capabilities requires MX Release 19.