ECP Claims vs Device Protection+

The ECP mobile application allows the user to remotely file a claim with their mobile device. Whether the device is a phone or a tablet device, you will have the same experience on filing a claim. The process is simple to use and notifies an ECP Claims representative right away. Once the mobile app is installed, just follow - Select from one of three claim options (Interior, Exterior or Key/Fob Claim) - Provide your Personal and Vehicle information - Select the options to fill in the information for you claim. - For Interior and Exterior Claims, you can supply up to 5 photos with your claim. Once you have submitted your claim, you will receive notification if your claim was properly processed through. If you receive an error notification, you can easily click back and re-try your claim submission. Claims that are successfully processed will contact you within two business days. If you have any questions or concerns, please contact ECP Claims at 800-323-3521. Note: ECP recommends that if you are submitting a claim with photos to be connected to a wireless network. Depending on your carrier, additional time may be needed to upload the photos to the ECP servers if your data network connection is running slow.

Device Protection+ is your personal tech genius that works behind the scenes to help keep your device secure and running smoothly. It provides the tools you need to make the most of your mobile device and smart solutions to help you thrive in a connected world. Core Functionality With Device Protection+ you can securely backup and restore photos, videos, music, documents, and contacts with your allotted amount of storage. Device Protection+ provides a solution for syncing, storing, backing up, and restoring content. In addition to backing up your personal data and content, it lets you access your protection plan benefits and provides live support though call or chat. You can manage your own device with self-service troubleshooting, helpful tips, and built-in protection features. Additional Features * Cybersecurity by Avast — Block malware-infected links and fake websites commonly used in phishing attacks. Protect your identity and personal information from cybercriminals, and stay away from phishing and malicious websites with advanced VPN technology. * Coverage Dashboard — View program features and benefits, check your service fees and deductibles, review your coverage documents and full program details, and file and track a claim. * Live Tech Support — Enjoy firsthand support from tech pros via chat, call, screen share, or camera share. Access fast solutions to tech challenges. Learn how to set up, connect, and sync your smart home devices. * Self-Help Center — Access thousands of device-specific tips, tricks, and step-by-step quick fixes.