Drift vs Tracker OTM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Drift
Connect with prospects and customers instantly through live chat and personalized video messages. Never miss an opportunity to engage, schedule meetings directly from conversations, and track customer interactions on the go.
- Live chat with customers and leads
- Record and share personalized videos
- Real-time notifications for website visits
- Schedule meetings from live chat
- View chat and video history
- Track video views
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Take your customer conversations and video outreach on the move. Your prospects and customers don’t want to wait. With Drift, it’s easy to connect with them, now. - Never miss an important conversation - chat live with your customers and leads anywhere, anytime. - Record and share personalized videos when you’re away from your desk. - Get notified immediately and start conversations when a key account visits your website or when an important prospect views your video. - Automatically schedule meetings from live chat while your customer is engaged. - See all your recorded videos and chat history in one place. DRIFT VIDEO: Record quick personalized videos on the go. Easily share videos via email, social, or messaging apps. Track views & get notified on your phone. Chat live while customers watch your video. 100% free to use. DRIFT CHAT: Talk to your customers, anywhere, anytime. Track conversations & get notified on your phone. Drop your calendar to automatically book meetings. See all your contact details and conversation history. Filter for the conversations that matter most. Assign participants, manage tags, and add notes. ABOUT DRIFT: Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Our mission is to use conversations to make business buying frictionless, more enjoyable and more human.
Tracker OTM
Access and manage your business data from anywhere using your smartphone or tablet. Search for candidates, view resumes, log activities, and get directions on the go. Stay connected to your system even when you're away from your desk.
- 100% mobile functionality
- Search candidates, contacts, jobs, placements
- View resumes
- Display locations and get map directions
- Log calls and activities instantly
- Update leads and jobs
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Most people in any industry these days spend time away from their desk and are equipped with a smart phone. So it only makes sense that you should be able to operate Tracker to it’s full extent regardless of where you are or the device you are using. Tracker is one of the only platforms to offer 100% mobile functionality from any smart phone or tablet device. So, just because you are out of the office, it does not mean you do not have to be connected. Whether you need to find resume information on the go or search for contact information outside of regular business hours, Tracker mobile is on hand to help. Within Tracker Mobile you can search your entire Tracker system including candidates, contacts, jobs, and placements, search for candidates and view resumes, display client and candidate locations, and get google map directions, log calls and activity from your phone and have the activity tracked instantly within the system. Whether they need to view their candidates and access skills information or look at a resume, update a lead, or a job Tracker Mobile offers all the functionality needed for a busy Recruiter.
Screenshots
Verdict
The clearest difference is review sentiment: Drift at 69% against Tracker OTM's 0%. Drift also leads on rating (4.5 vs 2.7) and ratings volume (1.1K vs 3). Tracker OTM's advantage is iOS requirement (8.0 vs 14.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Drift holds the better App Store score, 4.5 against 2.7. That said, the two scores are not equally well evidenced: Drift has 1.1K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 69% of Drift's written reviews are positive against 0% of Tracker OTM's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 23, 2026 and October 8, 2026 respectively.
| Parameter | Drift | Tracker OTM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1.1K ratings) — better | 2.7 (3 ratings) |
| Positive reviews | 69.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 1.1K — better | 3 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 14.0 | 8.0 — better |
| Further details — not scored | ||
| Size | 84 MB | 52 MB |
| Age rating | 4+ | 4+ |
| Developer | Drift.com, Inc. | Andy Jones |
Customer experience
Drift
Tracker OTM
Bugs and requests
Drift
Reported bugs
5 issues- Unable to see chat history
- Unread message notifications not clearing
- App crashes when uploading media
- Inconsistent behavior across devices
- Issues with saved replies and formatting
Requested features
5 requests- Customizable notification sounds
- Better message management tools
- iPad/tablet app support
- More advanced analytics and reporting
- Improved integration with CRM systems
Tracker OTM
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Drift
No in-app purchases
Tracker OTM
No in-app purchases









