Mojo Helpdesk vs PTCI WiFi
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mojo Helpdesk
Manage support tickets, contacts, and agents efficiently on the go. This app provides real-time visibility into your helpdesk account, allowing for ticket resolution, management of queues, and access to reports and account settings.
- Ticket management
- Contact and agent management
- Real-time visibility
- Reporting and analytics
- Account administration
- Multi-helpdesk support
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Efficient support, anytime, everywhere. Mojo Helpdesk for Apple mobile – your dynamic support solution for agents, managers, and admins on the move. A swift and secure productivity companion, providing real-time visibility into your Mojo Helpdesk account. Key Features: Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. Administration: Billing, security, add-ons, and more account settings available for admins. Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role.
PTCI WiFi
Manage your home Wi-Fi network with this app. It offers features for network security, parental controls, usage management, and guest network setup.
- Network security management
- Parental controls
- Manage network usage
- Set up guest Wi-Fi
- Simple to use
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PTCI WiFi is a simple-to-use mobile application that allows subscribers to manage their home Wi-Fi network. Take control with app features such as network security, parental controls, managing network usage, and setting up guest Wi-Fi networks.
Screenshots
Verdict
The clearest difference is review sentiment: PTCI WiFi at 60% against Mojo Helpdesk's 13%. PTCI WiFi also leads on rating (4.8 vs 1.8) and ratings volume (67 vs 15). Mojo Helpdesk's advantage is update cadence (every 5 weeks vs every 3 months) and iOS requirement (13.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PTCI WiFi holds the better App Store score, 4.8 against 1.8. Both are backed by a comparable volume of ratings — 15 and 67 respectively. Written reviews point the same way: 13% of Mojo Helpdesk's written reviews are positive against 60% of PTCI WiFi's.
Mojo Helpdesk ships an update every 5 weeks, PTCI WiFi every 3 months. Both last shipped on October 24, 2026.
| Parameter | Mojo Helpdesk | PTCI WiFi |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (15 ratings) | 4.8 (67 ratings) — better |
| Positive reviews | 12.5% of reviews | 60.0% of reviews — better |
| Number of ratings | 15 | 67 — better |
| Update frequency | Every 5 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 16 MB | 138 MB |
| Age rating | 4+ | 4+ |
| Developer | Metadot Corporation | PTCI |
Customer experience
Mojo Helpdesk
PTCI WiFi
In-app purchases
Mojo Helpdesk
No in-app purchases
PTCI WiFi
No in-app purchases
