Elevate UC vs ePhoneGo2

Elevate UC 4+ Elevate Cloud Communications On-the-Go Download the Elevate Mobile App for use with Elevate UC so you can call, chat, meet, and more, anywhere work takes you. The Elevate Mobile App transforms your mobile phone into an essential collaboration tool, making teamwork on the go easier than ever. Place and receive calls, see who is available, chat with colleagues, host or join meetings, and manage voicemails all from one application – anytime, anywhere. Never Miss Important Calls Extend your business phone number and extension to your mobile phone, so you can place and receive calls on the go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption. Easily Collaborate From Anywhere Your desktop chat is synchronized in real-time with your mobile device so you can stay connected and continue conversations no matter where you are. Now, with Elevate AI Assistant, you can effortlessly access information and simplify your daily tasks using the power of generative AI technology. All Your Important Collaboration Tools Right on Your Mobile Device, Including: • An integrated, searchable corporate contact list • One-tap calling of your contacts • One-tap calling into conference bridges • The ability to manage multiple calls at once • Voicemail transcription • Advanced calling features: • Call transfers – blind and warm • Call Flip – quickly flip between mobile and desk phone during active calls • Call Forwarding – allows greater flexibility to customize call flows based on specific, predetermined schedules, number of rings, and routing instructions to other users or phone numbers • Team chat and messaging • Elevate AI Assistant – an integrated generative AI tool, that provides quick, helpful responses to a variety of tasks via Elevate chat • The ability to host and attend meetings • The ability to securely access and share files (requires ShareSync Mobile App) IMPORTANT: The Elevate Mobile App requires an Elevate UC account. * LEGAL DISCLAIMERS 1. It is important that you understand the 911 policies before using this product. For more information on these policies, please see https://www.serverdata.net/legal/911Notifications-VTS.pdf 2. Call quality may be affected when using Wi-Fi or Cellular Data. 3. International and roaming data charges from your mobile carrier may apply. 4. You are responsible for ensuring that all call recordings comply with any applicable federal or state law (including consent requirements.) 5. By downloading Elevate UC, you agree to the terms of the End User License Agreement and acknowledge that you accept the Privacy Policy, and the AI Policy and Notifications within the following links (see https://serverdata.net/legal/eula.aspx, https://www.serverdata.net/legal/privacy-policy.aspx, and https://www.serverdata.net/legal/ai-policy-notifications.aspx).

To stay competitive, an organization’s high-performing employees need flexibility, to maximize their productivity without being tied to a desk. Plus, as a business, you must be able to maintain and protect sensitive company data while ensuring that your employees are fully accessible even while on the road. Employees often use personal devices for business transactions while on the road, which the company has no visibility of. These road warriors need a viable solution that gives them the ability to use their personal phones yet remain connected to the corporate communication system, enabling them to leverage business information with every call. In addition, businesses frequently lose components of the client interaction history when customers are contacted outside of their corporate phone system. Businesses need a solution that offers insight into all employee / client interactions, even those conducted while their employees were on the road. The solution is ESI ePhoneGO2™. Having the ePhoneGO2™ application on the iOS smartphone presents a user experience that mirrors the functionality of the ESI desktop phone, allowing employees who are “on-the-go” to make and receive business calls from anywhere using their personal devices, while still maintaining a single office phone number and voice mail. This also eliminates the need to publish anyone’s private mobile number to clients! Features – Receive calls on your Mobile device which were placed to your Office phone number – Make outgoing business calls remotely which appear to have been placed from your office – Calls made with ePhoneGO2™ will broadcast your office Caller ID, (not your personal phone number). – Establish one-to-one Video calls with other ePhoneGO2™ users. – Established voice-calls can also be upgraded to Video calls with other ePhoneGO2™ users. – View the Corporate directory with availability status of your contacts. – Create a list of frequently called users from the company directory or your phone’s personal contacts. – Established messaging sessions (SMS or IM). – Transfer calls (blind or supervised) as you would do from your desk. – Record calls from your mobile phone. – Turning Do-Not-Disturb ON or OFF for the mobile device. This allows you to pause alerting while you have your desk phone available). – Call routing options fully sync with your platform – Notification of new voicemail messages. – Make calls over WiFi or 3G / 4G / LTE / 5G, regular data rates apply IMPORTANT ESI ePhoneGO2™ for iOS requires an active account on the ESI Cloud PBX™ **Voice quality is highly dependent upon your WiFi or 3G / 4G / LTE / 5G network bandwidth** Warning for 3G / 4G / LTE Usage Some mobile carriers prohibit or restrict the use of VoIP calls over their networks and may interfere with, block, or institute fees for calls made over their 3G / 4G / LTE / 5G data networks. Check the terms of your cell phone agreement to determine the rules for your carrier. ESI cannot guarantee service and is not responsible for any charges or fees assessed in connection with usage of ESI ePhoneGO2™ on your mobile device. If you experience any issues please open a ticket via the ESI Support site at http://support.esi-estech.com or contact ESI Technical Support at 800-850-2151.