Acronis Cyber Protect vs Atera
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Acronis Cyber Protect
Securely back up and recover essential mobile data for your business. Protect contacts, photos, videos, reminders, and calendars, with flexible recovery options to any device. Manage multiple devices and access your data from anywhere.
- Mobile backup of contacts, photos, videos, and calendar
- Cloud backup via Wi-Fi and cellular
- Flexible recovery to same or new device
- Secure access to backed up data
- Data transfer between mobile devices
- Manage multiple mobile device backups
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Acronis Cyber Protect is a mobile app for businesses that lets you back up and recover contacts, photos, videos, reminders, and calendars from your mobile device. The Acronis Cyber Protect mobile app is designed for use with the business-focused Acronis Cyber Cloud service and requires an account there. *** For a personal mobile app that backs up your data, search for “Acronis Mobile”. *** Back up mobile devices to the Acronis Cyber Cloud and protect contacts, photos, videos, reminders and calendar events. Use any authorized device to view, download, and recover mobile data. You can even recover or migrate your mobile data to a new smartphone or tablet. Features • Protect everything with mobile backup of contacts, photos, videos, and calendar from your iOS smartphones and tablets • Stay protected with backup to the cloud via Wi-Fi and cellular connection, or exclusively back up via Wi-Fi to save on data usage • Be flexible with recovery to the same device, an alternate device, or a brand new device • Stay safe with secure access to backed up data and files from any device, anytime, anywhere • Transfer your data from one mobile device to another • Protect multiple mobile devices and easily manage backups using a Cyber Protection Console
Atera
Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.
- Alert monitoring
- Customer and device access
- Remote access
- On-site support
- Help desk
- Remote Monitoring and Management (RMM)
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Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Screenshots
Verdict
The clearest difference is rating: Acronis Cyber Protect at 4.3 against Atera's 1.6. Atera's advantage is update cadence (every 6 weeks vs every 3 months) and iOS requirement (15.0 vs 17.0). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Acronis Cyber Protect holds the better App Store score, 4.3 against 1.6. Both are backed by a comparable volume of ratings — 69 and 113 respectively. Written reviews point the same way: 12% of Acronis Cyber Protect's written reviews are positive against 10% of Atera's.
Acronis Cyber Protect ships an update every 3 months, Atera every 6 weeks. The most recent releases landed on October 15, 2026 and October 16, 2026 respectively.
| Parameter | Acronis Cyber Protect | Atera |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (69 ratings) — better | 1.6 (113 ratings) |
| Positive reviews | 11.8% of reviews — better | 9.7% of reviews |
| Number of ratings | 69 | 113 — better |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Freemium |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 18 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | Acronis, Inc. | Atera Networks LTD. |
Customer experience
Acronis Cyber Protect
Atera
User reviews
Acronis Cyber Protect
From 69 App Store ratingsWhat we love
- 👍 Simple and easy to use system
- 🚀 Backups work as promised
- 👍 Very satisfied with the product
Room to improve
- 🐛 Connection issues and data unavailable
- 🐛 Backup not found after confirmation
- 🐛 App is unusable
- 🐛 Settings changed, phone service shut off, hotspot issues
- 🐛 Initial backups fail
Atera
From 113 App Store ratingsWhat we love
- 🚀 Quick remote connection access to devices
- 📱 Helpful for on-the-go support when away from desk
- 🔔 Push notifications for alerts and tickets
- 👁️ Ability to view customer lists and device information
- 🌐 Works well with SSO authentication
Room to improve
- 🐛 Persistent login failures and authentication loops
- 🐛 Frequent unexpected logouts
- 🐛 App crashes when accessing tickets or replying
- 🐛 Blank white screens after login
- 📉 Very limited functionality compared to web version
Bugs and requests
Acronis Cyber Protect
Reported bugs
18 issues- Loses connection permanently
- No data available
- Service error
- Backup disappears after confirmation
- App is unusable
Show 13 moreShow fewer
- iPhone settings reset, service shut off, hotspot issues
- eSIM locked out
- Initial backups fail
- No connection to server
- Backup not occurring in background
- App stopped working, login issues
- Cannot log in
- Cannot initiate login
- Main screen not accessible after login
- No iPhone X/Xs support
- Requires paid cloud subscription to function
- Cannot sign in with Windows login
- Notes data not backed up
Requested features
4 requests- Address iOS issues promptly
- Improve login/signup process clarity
- Add iPhone X/Xs support
- Clarify account creation requirements
Atera
Reported bugs
18 issues- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets
Show 13 moreShow fewer
- App freezes when accessing tickets
- Biometric authentication fails with 'Something went wrong' error
- Notifications don't arrive when app is logged out
- Ticket text displays only one line
- Images and attachments not rendering
- Filters not working correctly
- Resolved or deleted tickets still appearing in lists
- App crashes when replying to tickets
- Timer auto-starts when viewing tickets
- Keyboard and UI overlap issues
- Recent update broke ticket reply functionality
- iOS 26 compatibility issues
- Biometric login inconsistently working
Requested features
17 requests- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality
Show 12 moreShow fewer
- Technician chat and messaging
- Custom app dashboard
- Host services and task manager access
- Support chat and ticket access via app
- Script execution capability
- Extended session timeout or persistent login
- OAuth 2.0 support for biometric-only authentication
- GPS tracking for technicians
- Scheduler for shifts and time off
- Task management system
- Improved ticket text display and formatting
- Better image and attachment handling
In-app purchases
Acronis Cyber Protect
No in-app purchases
Atera
No in-app purchases
Questions
Is Acronis Cyber Protect free?
Is Atera free?
Which has better reviews, Acronis Cyber Protect or Atera?
Do Acronis Cyber Protect or Atera have ads?
Which is updated more often, Acronis Cyber Protect or Atera?
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