mHelpDesk vs Service Call Plus

mHelpDesk makes running your field service business easy -- whether you’re in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk has everything you need to get more organized and win more jobs. Our app features the ability to work offline, meaning even if they’re in a basement or an area without a WiFi or cell signal, your team can still get the job done. Work Online or Offline With our innovative offline feature, your team can continue to work even when a WiFi or cell signal isn’t available. Then the app automatically syncs as soon as a connection is found. Simplified Scheduling Check your own schedule or your team’s schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency. Professional Estimates, Onsite Create and send estimates on the go, using professional templates that you’ve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks. Invoices That Get Paid Faster View or email professional-looking invoices directly from your phone, allowing you to take payment immediately. Customer Support, Made Easy By keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status. Connecting Field and Office With our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service. Over 12,000 customers use mHelpDesk to run their business more efficiently. "We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies." - Nancy S. (Owner @ Vantage Landscaping) "We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time." - Lisa T. (Owner @ Appliance Rescue) "With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration) Everything You Need to Get the Job Done - Web and mobile access - Offline/online sync - Scheduling - Lead management - Job management - Email/SMS (text) Automation - Estimates - Invoices - Inventory - QuickBooks integration mHelpDesk Has Happy Customers Across Many Industries - HVAC - General contractors - Electricians - Plumbers - Handymen - Exterminators - Locksmiths - Roofers - Installers - Repairmen - AND MORE Getting Started If you’re already a mHelpDesk customer, then download the app for FREE and sign in with your account credentials. About Us For 10+ years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft. Disclaimer mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can decrease battery life.

Our time-proven Service Call app is now available for the iPhone! - PLUS! Run your service business better with the all-in-one service app. Manage your calls from first contact to invoicing to client history to Receivables with Service Call Plus. And it's fully compatible with Service Call for the iPad, so if you're an existing iPad user, you can seamlessly make the transition to your iPhone in one easy step, and take advantage of the extra features! Ideal if you’re in HVAC repair, Plumbing, Property Management, IT Service, Electrical, Carpentry, or any other service oriented trade. Record a call, the problem, and the work performed while tracking all of your time, materials, and any additional charges from built in, customizable rate tables. Create your invoice and even have your customers sign-off on the work right on your device. Your data is stored on your device, so you can work anywhere, online or off. You can sync your information with other devices so you can share details with others in your company. Built-in reports help you analyze your work and your business. Service Call Plus can integrate with mpengo Ltd.’s cloud-based Dispatch Board. From any device on any platform, your company’s dispatcher can update your device with Service Calls / Work Orders. Service Call PLUS Highlights: FREE unlimited version for 30 days, then decide to continue with the Free (limited) version, or upgrade with Apple's In-App Subscription to keep all the extra features, PLUS! - Manage all customer contact info, service details, and notes - Review the history of previous calls and work done - See maps to your customer’s address without leaving the app - Standardize pricing across your service calls with rates/pricing tables - Record material and labor charges for invoicing - Obtain signature approval of the work done - Receive and acknowledge customer payments made - Email completed jobs and invoices to your customers or home office - Synchronize your device with others in your company, including iPad users - PLUS: full featured Receivables module, include processing of credit card payments You can continue to enjoy the PLUS features for a monthly subscription of $6.99 USD ($8.49 CAD). TERMS OF USE/EULA https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ For more information, visit us at www.mpengo.com