mHelpDesk vs Ecotrak Techs

mHelpDesk makes running your field service business easy -- whether you’re in the office or on a job. With seamless scheduling, estimates and invoices, and customer and staff communication, mHelpDesk has everything you need to get more organized and win more jobs. Our app features the ability to work offline, meaning even if they’re in a basement or an area without a WiFi or cell signal, your team can still get the job done. Work Online or Offline With our innovative offline feature, your team can continue to work even when a WiFi or cell signal isn’t available. Then the app automatically syncs as soon as a connection is found. Simplified Scheduling Check your own schedule or your team’s schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency. Professional Estimates, Onsite Create and send estimates on the go, using professional templates that you’ve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks. Invoices That Get Paid Faster View or email professional-looking invoices directly from your phone, allowing you to take payment immediately. Customer Support, Made Easy By keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status. Connecting Field and Office With our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service. Over 12,000 customers use mHelpDesk to run their business more efficiently. "We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies." - Nancy S. (Owner @ Vantage Landscaping) "We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time." - Lisa T. (Owner @ Appliance Rescue) "With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration) Everything You Need to Get the Job Done - Web and mobile access - Offline/online sync - Scheduling - Lead management - Job management - Email/SMS (text) Automation - Estimates - Invoices - Inventory - QuickBooks integration mHelpDesk Has Happy Customers Across Many Industries - HVAC - General contractors - Electricians - Plumbers - Handymen - Exterminators - Locksmiths - Roofers - Installers - Repairmen - AND MORE Getting Started If you’re already a mHelpDesk customer, then download the app for FREE and sign in with your account credentials. About Us For 10+ years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft. Disclaimer mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can decrease battery life.

Ecotrak Tech – The Essential App for Field Service Technicians Streamline your workflow, boost productivity, and manage jobs on the go. Ecotrak Tech empowers field service technicians with the tools they need to efficiently handle work orders, create proposals, and submit invoices—right from their mobile device. No more spreadsheets, endless phone calls, or outdated software. Optimize your service management experience with a fast, modern, and user-friendly app. Designed for Technicians on the Move - Fast & intuitive mobile app for seamless job management - Real-time status updates to keep you informed - Direct communication with customers within the app Visualize & Prioritize Your Jobs - Map-based job tracking – Search by proximity, emergency status, or pending jobs - Sort by ETA – Prioritize urgent requests - View distance to job sites – Plan your route efficiently All-in-One Work Order Management - Create, accept, and manage work orders on the go - Get real-time work order alerts - Filter by priority or status to stay organized Seamless Work Order Execution - Access asset service history before starting a job - Attach notes, images, and documents for accurate record-keeping - Update ETAs, change statuses, and flag issues instantly - Create and modify proposals without delays Effortless Invoicing, Anytime, Anywhere - Generate and submit invoices from your phone - View all invoices in one place - Filter by invoice status for better tracking Maximize efficiency, minimize downtime, and take control of your work orders—download Ecotrak Tech today!