Superhuman Mail vs DoneDone 2
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Superhuman Mail
This email application streamlines inbox management with AI-powered drafting and summarization. It helps users prioritize important messages, schedule emails for optimal delivery, and collaborate with teams through shared email views and integrated CRM tools. Save time and improve responsiveness with advanced features.
- AI email drafting
- Automatic email summarization
- Customizable inbox triage
- Scheduled email delivery
- Email sharing and commenting
- Calendar integration
- CRM integrations (HubSpot, Salesforce)
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Superhuman Mail is the most productive email app ever made. Designed to help you fly through your inbox, be more responsive to what matters most, and collaborate faster than ever before, Superhuman Mail helps teams on Gmail and Outlook save 4+ hours per person each week. FLY THROUGH YOUR INBOX 2X FASTER Write better and faster with AI that matches your unique style for each person. Get draft replies on every email that needs a response, ready to edit and send. Turn your thoughts into polished emails in seconds with Write with Voice. Stay a step ahead with an automatic 1-line summary above every conversation. Automate phrases and entire emails with Snippets. BE MORE RESPONSIVE TO WHAT MATTERS MOST Automatically triage incoming email with customizable inbox splits, so you can always focus on what matters most. Avoid the clutter for good with Auto Archive. Never let a follow-up slip, with automatic reminders to reply. Send emails when they're most likely to be opened, so you land at the top of your recipient's inbox at just the right time. COLLABORATE FASTER THAN EVER BEFORE Share a live view of any email, and add comments for your team—no need to repeatedly screenshot, forward, or bcc. See your calendar without leaving your inbox. Get full context on your customers and deals with HubSpot and Salesforce directly integrated. Connect all your Gmail and Outlook accounts to AI tools like Claude and ChatGPT via the Superhuman Mail MCP. Teams save 20 million hours every single year with Superhuman Mail. https://superhuman.com/terms
DoneDone 2
This app helps customer support and product teams collaborate by tracking tasks and managing a shared inbox. It allows for easy assignment, prioritization, and resolution of support tickets and customer feedback, keeping everyone aligned.
- Task tracking
- Shared inbox
- Assign and prioritize tasks
- Manage email support tickets
- Customer feedback management
- Notifications for updates
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DoneDone is the simple tracker for customer support and product teams. With its simple task tracker and shared inbox, DoneDone makes it easy for your entire company to work together. From assigning tasks to sharing customer feedback, DoneDone keeps everyone on the same page. Now you can focus on what's important - delivering great products and providing amazing customer service. With DoneDone, you can: - Get a quick overview of everyone's tasks and conversations. - Review, assign, and prioritize tasks. - Assign and resolve email support tickets and customer feedback. - Link tasks from support tickets to keep support and development teams focused on their work. - Receive notifications on your phone whenever updates are made to tickets you're assigned to or watching. Note: This app works only with the current version of DoneDone (2.0) released in 2019. It is an entirely separate product from DoneDone Classic (released before 2019).
Screenshots
Verdict
The clearest difference is review sentiment: DoneDone 2 at 100% against Superhuman Mail's 41%. DoneDone 2 also leads on in-app purchases (none vs 1) and rating (5.0 vs 4.6). Superhuman Mail's advantage is update cadence (weekly vs every 48 months) and ratings volume (3.7K vs 4). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Superhuman Mail sells 1 in-app purchase, starting at $29.99 per month. DoneDone 2 asks for nothing beyond the download.
DoneDone 2 holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Superhuman Mail has 3.7K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 41% of Superhuman Mail's written reviews are positive against 100% of DoneDone 2's.
Superhuman Mail ships an update weekly, DoneDone 2 every 48 months. The most recent releases landed on September 25, 2026 and June 4, 2026 respectively.
| Parameter | Superhuman Mail | DoneDone 2 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (3.7K ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 41.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 3.7K — better | 4 |
| Update frequency | Weekly — better | Every 48 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 26.0 | 15.5 — better |
| Further details — not scored | ||
| Size | 107 MB | 16 MB |
| Age rating | 12+ | 4+ |
| Developer | Superhuman Labs | DoneDone, LLC |
Customer experience
Superhuman Mail
DoneDone 2
Bugs and requests
Superhuman Mail
Reported bugs
4 issues- Login issues and account activation problems
- Emails not loading or syncing properly
- Formatting issues in email threads
- Crashes and freezes on various devices
Requested features
5 requests- Unified inbox for multiple accounts
- Better calendar integration
- More customization options
- Improved mobile app experience
- Table support in email composition
DoneDone 2
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Superhuman Mail
- Monthly Subscription$29.991 Month
DoneDone 2
No in-app purchases
Questions
Is Superhuman Mail free?
Is DoneDone 2 free?
Which has better reviews, Superhuman Mail or DoneDone 2?
Do Superhuman Mail or DoneDone 2 have ads?
Which is updated more often, Superhuman Mail or DoneDone 2?
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