Portillo's vs Parlor Doughnuts
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Portillo's
Discover and order iconic Chicago-style hot dogs, Italian beef sandwiches, and other signature dishes. Customize your meals, save favorites, and enjoy convenient pickup or delivery options. Plus, get a free slice of chocolate cake on your birthday.
- Order signature Chicago-style dishes
- Customize orders precisely
- Save favorite orders and locations
- Track delivery in real-time
- Multiple pickup options
- Free birthday cake reward
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Portillo’s We're known for our famous Chicago-style hot dogs, Italian beef sandwiches, chopped salad, cheese fries, homemade chocolate cake, and chocolate cake shake. Our Italian beef is slow-roasted for four hours, thinly sliced, and served on freshly baked French bread. Then, it's dipped in hot gravy made with our homemade blend of seasonings that we've been perfecting for 50 years. Haven't tried Portillo's yet? Order an Italian beef, dipped with sweet or hot peppers (add mozzarella if you're feeling cheesy), or a Chicago-style hot dog "dragged through the garden" and you'll see what all the hype is about. Enjoy these features of the Portillo’s app: Free Cake on Your Birthday: Join Portillo’s Perks and get a free slice of our famous Chocolate Cake on your birthday, half birthday, and sign up anniversary! Delivery: Order delivery from your nearby Portillo’s. Track your order. Receive status updates about your order in real time. Easy Ways to Pick Up: There are three easy ways: Inside the Restaurant, Delivery, or Curbside pickup at participating locations. Save your Favorites: Easily save your favorite order and location so you can order quickly and come back again and again. Favorite Portillo’s locations that you order from the most. Customize your Order: Want your Italian beef sandwich dry, cut in half, with hot peppers and mozzarella cheese and gravy on the side? No problem! Simply customize your Portillo’s favorites to get exactly what you want.
Parlor Doughnuts
Easily order your favorite doughnuts and coffee ahead for quick pick-up. Earn points with every purchase, redeem exclusive rewards, and enjoy a free birthday treat. Share with friends to earn more and send gift cards.
- Order and pay ahead for pick-up
- Earn points with purchases
- Free birthday doughnut
- Refer friends for rewards
- Buy and send gift cards
- Catering ordering
- Track rewards and favorites
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Welcome to Parlor Perks™, your shortcut to skipping the line, earning rewards, and enjoying every delicious layer. Download the app, sign up, and enjoy $5 off your first order to get started. Whether you’re craving our Famous Layered Doughnuts™, a handcrafted latte, or catering for your next celebration, the Parlor Doughnuts app makes it simple and sweet. Earn Rewards Get 1 point for every $1 you spend in store, pickup, delivery, or catering. Redeem your points for free doughnuts, drinks, breakfast favorites, and more. Order Ahead Skip the line and order on your schedule. From your everyday treat to a box for the whole crew, we’ll have it ready when you are. Celebrate Your Birthday Enjoy a free doughnut during your birthday week, because you deserve something layered and special. Refer Friends Share the love. Earn $5 for every friend you refer after their first purchase. Send Gift Cards Send digital gift cards to friends, family, or keep one for yourself. We fully support a little self-celebration. Catering Made Easy Planning a party, meeting, or milestone moment? Order catering directly in the app and make it sweeter. Stay in the Loop Be the first to know about new flavors, exclusive offers, and Perks-only rewards. Download the app, join Parlor Perks™, and make every visit a little more rewarding.
Screenshots
Verdict
The clearest difference is review sentiment: Parlor Doughnuts at 88% against Portillo's's 9%. Parlor Doughnuts also leads on rating (4.9 vs 1.9) and ratings volume (5.5K vs 1K). Portillo's's advantage is ads (none vs shown) and update cadence (every 2 months vs every 13 months). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Parlor Doughnuts holds the better App Store score, 4.9 against 1.9. That said, the two scores are not equally well evidenced: Parlor Doughnuts has 5.5K ratings behind it against 1K, so its average is the more settled of the two. Written reviews point the same way: 9% of Portillo's's written reviews are positive against 88% of Parlor Doughnuts's.
Portillo's ships an update every 2 months, Parlor Doughnuts every 13 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | Portillo's | Parlor Doughnuts |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (1K ratings) | 4.9 (5.5K ratings) — better |
| Positive reviews | 8.8% of reviews | 88.4% of reviews — better |
| Number of ratings | 1K | 5.5K — better |
| Update frequency | Every 2 months — better | Every 13 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #148 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 26.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 57 MB | 105 MB |
| Age rating | 4+ | 4+ |
| Developer | Portillo's Hot Dogs, LLC | Parlor Doughnuts Franchising, LLC |
Customer experience
Portillo's
Parlor Doughnuts
User reviews
Portillo's
From 1K App Store ratingsWhat we love
- 🚀 Easy to order
- 👍 Customization options
- 🚀 Seamless ordering process
- 👍 App is very easy to use
- 🚀 Fast and efficient
Room to improve
- 🐛 Ordering issues
- 🐛 App crashes
- 🐛 Login problems
- 🐛 Rewards not working
- 🐛 Buggy app
Parlor Doughnuts
From 5.5K App Store ratingsWhat we love
- 🚀 Fast and fresh doughnuts
- 👍 Excellent customer service
- 🤩 Delicious and unique flavors
- 💯 Best doughnuts in town
- 🥰 Warm and fluffy texture
Room to improve
- 🐛 App issues with rewards and ordering
- 🔍 Missing locations in the app
- 🧹 Cleanliness concerns at some locations
Bugs and requests
Portillo's
Reported bugs
5 issues- App only works in North America
- Can't create an account
- Endless login loop
- Ordering process not working
- Rewards not syncing properly
Requested features
5 requests- Ability to customize orders
- Separate pickup line for online orders
- Integration with Apple Pay
- Ability to check rewards balance
- More menu options in the app
Parlor Doughnuts
Reported bugs
3 issues- Rewards not showing up in the app
- Unable to place orders through the app
- Verification issues when signing up for rewards
Requested features
3 requests- Improve app reliability and functionality
- Add more location options in the app
- Enhance app features like loyalty program
In-app purchases
Portillo's
No in-app purchases
Parlor Doughnuts
No in-app purchases
Questions
Is Portillo's free?
Is Parlor Doughnuts free?
Which has better reviews, Portillo's or Parlor Doughnuts?
Do Portillo's or Parlor Doughnuts have ads?
Which is updated more often, Portillo's or Parlor Doughnuts?
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