Comparison

Portillo's vs Parlor Doughnuts

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Portillo's

Discover and order iconic Chicago-style hot dogs, Italian beef sandwiches, and other signature dishes. Customize your meals, save favorites, and enjoy convenient pickup or delivery options. Plus, get a free slice of chocolate cake on your birthday.

Highlights
  • Order signature Chicago-style dishes
  • Customize orders precisely
  • Save favorite orders and locations
  • Track delivery in real-time
  • Multiple pickup options
  • Free birthday cake reward
Features
Read full description

Portillo’s We're known for our famous Chicago-style hot dogs, Italian beef sandwiches, chopped salad, cheese fries, homemade chocolate cake, and chocolate cake shake. Our Italian beef is slow-roasted for four hours, thinly sliced, and served on freshly baked French bread. Then, it's dipped in hot gravy made with our homemade blend of seasonings that we've been perfecting for 50 years. Haven't tried Portillo's yet? Order an Italian beef, dipped with sweet or hot peppers (add mozzarella if you're feeling cheesy), or a Chicago-style hot dog "dragged through the garden" and you'll see what all the hype is about. Enjoy these features of the Portillo’s app: Free Cake on Your Birthday: Join Portillo’s Perks and get a free slice of our famous Chocolate Cake on your birthday, half birthday, and sign up anniversary! Delivery: Order delivery from your nearby Portillo’s. Track your order. Receive status updates about your order in real time. Easy Ways to Pick Up: There are three easy ways: Inside the Restaurant, Delivery, or Curbside pickup at participating locations. Save your Favorites: Easily save your favorite order and location so you can order quickly and come back again and again. Favorite Portillo’s locations that you order from the most. Customize your Order: Want your Italian beef sandwich dry, cut in half, with hot peppers and mozzarella cheese and gravy on the side? No problem! Simply customize your Portillo’s favorites to get exactly what you want.

About

Parlor Doughnuts

Easily order your favorite doughnuts and coffee ahead for quick pick-up. Earn points with every purchase, redeem exclusive rewards, and enjoy a free birthday treat. Share with friends to earn more and send gift cards.

Highlights
  • Order and pay ahead for pick-up
  • Earn points with purchases
  • Free birthday doughnut
  • Refer friends for rewards
  • Buy and send gift cards
  • Catering ordering
  • Track rewards and favorites
Features
Read full description

Welcome to Parlor Perks™, your shortcut to skipping the line, earning rewards, and enjoying every delicious layer. Download the app, sign up, and enjoy $5 off your first order to get started. Whether you’re craving our Famous Layered Doughnuts™, a handcrafted latte, or catering for your next celebration, the Parlor Doughnuts app makes it simple and sweet. Earn Rewards Get 1 point for every $1 you spend in store, pickup, delivery, or catering. Redeem your points for free doughnuts, drinks, breakfast favorites, and more. Order Ahead Skip the line and order on your schedule. From your everyday treat to a box for the whole crew, we’ll have it ready when you are. Celebrate Your Birthday Enjoy a free doughnut during your birthday week, because you deserve something layered and special. Refer Friends Share the love. Earn $5 for every friend you refer after their first purchase. Send Gift Cards Send digital gift cards to friends, family, or keep one for yourself. We fully support a little self-celebration. Catering Made Easy Planning a party, meeting, or milestone moment? Order catering directly in the app and make it sweeter. Stay in the Loop Be the first to know about new flavors, exclusive offers, and Perks-only rewards. Download the app, join Parlor Perks™, and make every visit a little more rewarding.

Screenshots

Portillo's4 screens
Parlor Doughnuts4 screens

Verdict

The call

The clearest difference is review sentiment: Parlor Doughnuts at 88% against Portillo's's 9%. Parlor Doughnuts also leads on rating (4.9 vs 1.9) and ratings volume (5.5K vs 1K). Portillo's's advantage is ads (none vs shown) and update cadence (every 2 months vs every 13 months). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Parlor Doughnuts holds the better App Store score, 4.9 against 1.9. That said, the two scores are not equally well evidenced: Parlor Doughnuts has 5.5K ratings behind it against 1K, so its average is the more settled of the two. Written reviews point the same way: 9% of Portillo's's written reviews are positive against 88% of Parlor Doughnuts's.

UpkeepUpdate frequency

Portillo's ships an update every 2 months, Parlor Doughnuts every 13 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

Scorecard8 real differences · 3 level
Portillo's versus Parlor Doughnuts: the parameters behind the verdict, then further details
ParameterPortillo'sParlor Doughnuts
PriceFreeFree
Rating1.9 (1K ratings)4.9 (5.5K ratings) — better
Positive reviews8.8% of reviews88.4% of reviews — better
Number of ratings1K5.5K — better
Update frequencyEvery 2 months — betterEvery 13 months
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
Best chart rank#148 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS26.014.0 — better
Further details — not scored
Size57 MB105 MB
Age rating4+4+
DeveloperPortillo's Hot Dogs, LLCParlor Doughnuts Franchising, LLC

Customer experience

Portillo's

All ratings524 ratings
Positive24.0%
Neutral2.7%
Negative73.3%
Written reviews452 reviews
Positive8.8%
Neutral1.3%
Negative89.8%

Parlor Doughnuts

All ratings2,210 ratings
Positive98.6%
Neutral0.8%
Negative0.6%
Written reviews146 reviews
Positive88.4%
Neutral4.1%
Negative7.5%

User reviews

Portillo's

From 1K App Store ratings

What we love

  • 🚀 Easy to order
  • 👍 Customization options
  • 🚀 Seamless ordering process
  • 👍 App is very easy to use
  • 🚀 Fast and efficient

Room to improve

  • 🐛 Ordering issues
  • 🐛 App crashes
  • 🐛 Login problems
  • 🐛 Rewards not working
  • 🐛 Buggy app

Parlor Doughnuts

From 5.5K App Store ratings

What we love

  • 🚀 Fast and fresh doughnuts
  • 👍 Excellent customer service
  • 🤩 Delicious and unique flavors
  • 💯 Best doughnuts in town
  • 🥰 Warm and fluffy texture

Room to improve

  • 🐛 App issues with rewards and ordering
  • 🔍 Missing locations in the app
  • 🧹 Cleanliness concerns at some locations

Bugs and requests

Portillo's

Reported bugs

5 issues
  • App only works in North America
  • Can't create an account
  • Endless login loop
  • Ordering process not working
  • Rewards not syncing properly

Requested features

5 requests
  • Ability to customize orders
  • Separate pickup line for online orders
  • Integration with Apple Pay
  • Ability to check rewards balance
  • More menu options in the app

Parlor Doughnuts

Reported bugs

3 issues
  • Rewards not showing up in the app
  • Unable to place orders through the app
  • Verification issues when signing up for rewards

Requested features

3 requests
  • Improve app reliability and functionality
  • Add more location options in the app
  • Enhance app features like loyalty program

In-app purchases

None

Portillo's

No in-app purchases

None

Parlor Doughnuts

No in-app purchases

Questions

Is Portillo's free?
Portillo's is free to download, with no in-app purchases.
Is Parlor Doughnuts free?
Parlor Doughnuts is free to download, with no in-app purchases.
Which has better reviews, Portillo's or Parlor Doughnuts?
Parlor Doughnuts is rated higher. Portillo's averages 1.9 out of 5 from 1K ratings, while Parlor Doughnuts averages 4.9 from 5.5K ratings.
Do Portillo's or Parlor Doughnuts have ads?
Parlor Doughnuts shows ads; Portillo's does not.
Which is updated more often, Portillo's or Parlor Doughnuts?
Portillo's ships an update every 2 months, and Parlor Doughnuts every 13 months. Most recently, Portillo's was updated on November 6, 2026 and Parlor Doughnuts on November 7, 2026.

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