Agile CRM vs Kixie

Agile CRM's mobile app for iOS is a powerful tool that helps marketers and salespeople acquire, retain, and service customers. With Marketing Automation, Sales Enablement, Telephony, Helpdesk, Web Engagement, Social Media Integration, Email Campaigns and Mobile Marketing, Agile CRM is an all-in-One CRM that is next generation and affordable. Send Email campaigns, respond to social mentions, dial calls to your customers, take notes after a meeting, resolve customer issues, manage your tasks and do more, wherever you are. All-in-one CRM Benefits: - Create new tasks automatically for your team. - Put your appointment calendar online and automate everything from telephony to follow-up emails. - Get complete contact views, deal tracks, lead scoring, real-time alerts and deep analytics. - Get 360 Contact Views. - Track Deals, Stages & Milestones to keep your sales process on track. - Increase sales efficiency with drag-and-drop project management in the CRM. - Best-in-class integration with Twilio, RingCentral and SIP accounts. - Score leads automatically, get real time alerts and pre-qualified leads. - Gamify Sales for ramped up competition & collaboration. - Call multiple contacts with a single click automatically from the auto dialer. - Add Leads, Task and Deals in CRM with a single click from Chrome browser. - Build automated marketing campaigns in minutes and start capturing more leads. - Score leads and segment contacts automatically based on email opens, link clicks, web browsing activity, custom tags and more. - Advanced Marketing Automation with a drag-and-drop designer. - Custom popups, signup forms, coupons and surveys to increase conversions. - Complete email marketing with newsletters, personalization, A/B testing, automation & analytics. - Easily integrate social media into marketing campaigns and contact views. - Contact-level analytics and campaign metrics for higher RoI. - Dynamic mobile marketing to automatically send personalized SMS texts to leads. - Convert abandoning visitors into dedicated customers with exit intent popups. - Resolve issues in a timely manner with the ticketing feature. - Categorize tickets and assign them to respective groups. - Assign conditions to prioritize tickets and view them on the dashboard. - Trigger campaigns when the ticket resolution time exceeds the due date. - Create pre-formatted replies to ensure fast and consistent responses to common questions. - Get automated smrt recommendations based on canned responses and ticket labels. - View report graphs such as status - received and resolved, priority, SLA, first-response time and more, on your dashboard. - Load widgets for telephony, support, billing, social, ecommerce and custom on ticket details page.

Kixie helps your sales and support teams be more productive and engaging. Our sales focused telephony service empowers your team to work in the same office or distributed across the globe. Each member has quick access to the team directory for simple call transfers. Get a local or toll-free number for your business in more than 70 countries including the US, UK, Australia, Canada, New Zealand, Mexico, and many more. Perfect for a distributed sales team or call center. Easily add, replace, or remove agents from call groups. Quickly set up call routing, IVRs, and call trees for inbound calls. Your CRM contacts (from Salesforce, Hubspot, Pipedrive, Insightly, PipelineDeals, and many more) are available to you in the Kixie app to easily send and receive SMS and phone calls. Every call and SMS you and your team makes is delivered to your CRM seamlessly so that you can keep track of account and agent performance. Call using your cell service or use your data connection to avoid expensive cell minutes. Either way, your calls are logged just the same.