itel NOW vs F5 Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
itel NOW
This app streamlines the process of submitting photos and measurements for lab analysis of flooring and building materials. It offers video guidance, progress feedback, and the ability to test materials directly within the app.
- Streamlined claims workflow
- Video guidance for photo and measurement submission
- Checklist and icons for photo review
- Progress feedback on test submissions
- Intuitive navigation
- In-app material testing (carpet, wood, vinyl, siding, roofing)
- Option to send physical samples
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itel NOW takes the feedback received from users of the original itel NOW and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software systems and accurate lab analysis process, so you’ll still receive lab reports in under 30 minutes. We’re confident you’ll find itel NOW a progressive step forward in claims app technology. itel NOW guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an analyst. New features include: • Streamlined claims workflow • Video help to show you how to perform each step • Checklist and at-a-glance icons to help you review your photos • More feedback on the progress of your test submission • More intuitive navigation • Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample • You can also send a sample using the app If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. Live support is available Monday-Friday, 8AM-9PM Eastern Time.
F5 Access
This application provides secure and accelerated mobile access to enterprise networks and applications. It utilizes advanced VPN technologies to ensure data protection and seamless connectivity for users on the go.
- Secure mobile access with BIG-IP APM
- Automatic network roaming
- Full Layer 3 network access
- iOS per-app VPN support
- Multi-factor authentication
- Biometric and device authentication
- Managed configuration mode
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F5 Access leverages the latest VPN technologies from iOS. Before using this application please refer to the F5 DevCentral article “F5 Access – FAQ” before deploying F5 Access with your MDM vendor. The new F5 Access iOS application from F5 Networks secures and accelerates mobile device access to enterprise networks and applications using VPN and optimization technologies. Secure VPN access is provided as part of an enterprise deployment of F5 BIG-IP® Access Policy Manager™ (APM). F5 Access for iOS™, version 3.2.0, features: - Secure mobile access when used with BIG-IP® Access Policy Manager. - Automatic roaming between networks, enabling users to stay securely connected while on the go. - Full Layer 3 network access to all appropriate enterprise applications and files. - Support for iOS per-app VPN. - Web logon protocol support. - Multi-factor authentication. - Custom URL scheme support for creating F5 Access Client configurations. - Custom URL scheme support for starting and stopping F5 Access Client. - Administrator enforced device lock settings. - Jailbroken device detection. - Biometric and Device Authentication for re-use of cached credentials. - Managed configuration mode for disabling of user edits to connection configurations after user’s IT admin has setup the initial configurations. - OIDC authentication with ASWeb Authentication session Requirements: Contact your IT Administrator End User License Agreement: https://cdn.f5.com/product/apm/apps/eula.html By downloading and using the application, you agree to its terms. BEFORE CONTACTING F5 SUPPORT, PLEASE REFERENCE: https://support.f5.com/csp/article/K2633
Screenshots
Verdict
The clearest difference is rating: itel NOW at 4.1 against F5 Access's 1.6. itel NOW also leads on ratings volume (2K vs 15) and update cadence (every 6 weeks vs every 5 months). F5 Access's advantage is iOS requirement (13.0 vs 17.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
itel NOW holds the better App Store score, 4.1 against 1.6. That said, the two scores are not equally well evidenced: itel NOW has 2K ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 18% of itel NOW's written reviews are positive against 11% of F5 Access's.
itel NOW ships an update every 6 weeks, F5 Access every 5 months. The most recent releases landed on November 11, 2026 and November 2, 2026 respectively.
| Parameter | itel NOW | F5 Access |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (2K ratings) — better | 1.6 (15 ratings) |
| Positive reviews | 17.6% of reviews — better | 10.9% of reviews |
| Number of ratings | 2K — better | 15 |
| Update frequency | Every 6 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 149 MB | 12 MB |
| Age rating | 4+ | 17+ |
| Developer | ITEL Laboratories, Inc. | F5 Networks, Inc. |
Customer experience
itel NOW
F5 Access
In-app purchases
itel NOW
No in-app purchases
F5 Access
No in-app purchases









