itel NOW vs KaizenLoop
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
itel NOW
This app streamlines the process of submitting photos and measurements for lab analysis of flooring and building materials. It offers video guidance, progress feedback, and the ability to test materials directly within the app.
- Streamlined claims workflow
- Video guidance for photo and measurement submission
- Checklist and icons for photo review
- Progress feedback on test submissions
- Intuitive navigation
- In-app material testing (carpet, wood, vinyl, siding, roofing)
- Option to send physical samples
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itel NOW takes the feedback received from users of the original itel NOW and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software systems and accurate lab analysis process, so you’ll still receive lab reports in under 30 minutes. We’re confident you’ll find itel NOW a progressive step forward in claims app technology. itel NOW guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an analyst. New features include: • Streamlined claims workflow • Video help to show you how to perform each step • Checklist and at-a-glance icons to help you review your photos • More feedback on the progress of your test submission • More intuitive navigation • Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample • You can also send a sample using the app If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. Live support is available Monday-Friday, 8AM-9PM Eastern Time.
KaizenLoop
Deploy content and track engagement within your enterprise. Craft targeted campaigns and monitor their progress and adoption through intuitive dashboards.
- Content deployment
- Engagement tracking
- Audience targeting
- Campaign monitoring
- Adoption dashboards
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** NOTE ** This app requires you to have a pre-registered user account. KaizenLoop is your enterprise solution for deploying content and tracking engagement and adoption. With this app you can craft campaigns to the appropriate audience and utilize dashboards to monitor the progress and adoption of the campaign.
Screenshots
Verdict
The clearest difference is review sentiment: KaizenLoop at 100% against itel NOW's 18%. KaizenLoop also leads on rating (5.0 vs 4.0) and update cadence (every 8 days vs every 6 weeks). itel NOW's advantage is ratings volume (2K vs 10). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
KaizenLoop holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: itel NOW has 2K ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 18% of itel NOW's written reviews are positive against 100% of KaizenLoop's.
itel NOW ships an update every 6 weeks, KaizenLoop every 8 days. The most recent releases landed on September 24, 2026 and August 30, 2026 respectively.
| Parameter | itel NOW | KaizenLoop |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (2K ratings) | 5.0 (10 ratings) — better |
| Positive reviews | 17.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 2K — better | 10 |
| Update frequency | Every 6 weeks | Every 8 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 149 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | ITEL Laboratories, Inc. | Kaizen Loop LLC |
Customer experience
itel NOW
KaizenLoop
In-app purchases
itel NOW
No in-app purchases
KaizenLoop
No in-app purchases
