itel NOW vs Chatavise
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
itel NOW
This app streamlines the process of submitting photos and measurements for lab analysis of flooring and building materials. It offers video guidance, progress feedback, and the ability to test materials directly within the app.
- Streamlined claims workflow
- Video guidance for photo and measurement submission
- Checklist and icons for photo review
- Progress feedback on test submissions
- Intuitive navigation
- In-app material testing (carpet, wood, vinyl, siding, roofing)
- Option to send physical samples
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itel NOW takes the feedback received from users of the original itel NOW and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software systems and accurate lab analysis process, so you’ll still receive lab reports in under 30 minutes. We’re confident you’ll find itel NOW a progressive step forward in claims app technology. itel NOW guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an analyst. New features include: • Streamlined claims workflow • Video help to show you how to perform each step • Checklist and at-a-glance icons to help you review your photos • More feedback on the progress of your test submission • More intuitive navigation • Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample • You can also send a sample using the app If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. Live support is available Monday-Friday, 8AM-9PM Eastern Time.
Chatavise
This business application enables service companies to enhance customer interactions through text messaging. It streamlines communication, saving time and boosting customer engagement by facilitating direct texting with clients.
- Customer experience enhancement
- Text-based communication
- Time-saving for businesses
- Improved customer engagement
- Direct texting with customers
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Chatavise is a Business that helps service companies deliver customer experience with text, not talk. By using Chatavise, companies can save time and improve customer engagement with just texting their customers!
Screenshots
Verdict
itel NOW and Chatavise both sit at 4.1 stars, but that hides the real split: 100% of Chatavise's written reviews are positive against 18% of itel NOW's. Chatavise also leads on update cadence (every 11 days vs every 6 weeks) and iOS requirement (13.0 vs 17.0). itel NOW's advantage is ratings volume (2K vs 5). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.1 for itel NOW against 4.2 for Chatavise. That said, the two scores are not equally well evidenced: itel NOW has 2K ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 18% of itel NOW's written reviews are positive against 100% of Chatavise's.
itel NOW ships an update every 6 weeks, Chatavise every 11 days. The most recent releases landed on October 26, 2026 and October 3, 2026 respectively.
| Parameter | itel NOW | Chatavise |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (2K ratings) | 4.2 (5 ratings) — better |
| Positive reviews | 17.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 2K — better | 5 |
| Update frequency | Every 6 weeks | Every 11 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 149 MB | 60 MB |
| Age rating | 4+ | 4+ |
| Developer | ITEL Laboratories, Inc. | Chatavise, Inc |
Customer experience
itel NOW
Chatavise
In-app purchases
itel NOW
No in-app purchases
Chatavise
No in-app purchases
