Comparison

itel NOW vs Rainbow Pre Plan

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

itel NOW

This app streamlines the process of submitting photos and measurements for lab analysis of flooring and building materials. It offers video guidance, progress feedback, and the ability to test materials directly within the app.

Highlights
  • Streamlined claims workflow
  • Video guidance for photo and measurement submission
  • Checklist and icons for photo review
  • Progress feedback on test submissions
  • Intuitive navigation
  • In-app material testing (carpet, wood, vinyl, siding, roofing)
  • Option to send physical samples
Features
Read full description

itel NOW takes the feedback received from users of the original itel NOW and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software systems and accurate lab analysis process, so you’ll still receive lab reports in under 30 minutes. We’re confident you’ll find itel NOW a progressive step forward in claims app technology. itel NOW guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an analyst. New features include: • Streamlined claims workflow • Video help to show you how to perform each step • Checklist and at-a-glance icons to help you review your photos • More feedback on the progress of your test submission • More intuitive navigation • Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample • You can also send a sample using the app If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. Live support is available Monday-Friday, 8AM-9PM Eastern Time.

About

Rainbow Pre Plan

Capture detailed property information in real-time using your phone's camera and voice-to-text. Automatically syncs data to a secure cloud platform to generate actionable reports for building management and restoration planning.

Highlights
  • Real-time building data gathering
  • Voice-to-text data entry
  • Camera-based information capture
  • Automatic cloud syncing
  • Actionable report generation
  • Restoration planning workflow
Features
Read full description

The Rainbow International Plan app allows our users to gather building details in near real-time while walking through a property. Using the camera on the phone, as well as talk to text, we move through buildings and gather all the data necessary for a complete building report. The data automatically syncs with our bank-grade, cloud-based software and creates an actionable report. Digitise your buildings with ease and have a workflow and partner in place for when and if anything happens at that property. This action plan lets your staff and your restoration partner know where to go, who to call, and what to do immediately in the event of a loss, allowing the building to save downtime and get back up and running as soon as possible.

Screenshots

itel NOW4 screens
Rainbow Pre Plan4 screens

Verdict

The call

The clearest difference is rating: itel NOW at 4.1 against Rainbow Pre Plan's 3.0. itel NOW also leads on ratings volume (2K vs 2) and update cadence (every 6 weeks vs every 3 months). Rainbow Pre Plan's advantage is iOS requirement (14.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

itel NOW holds the better App Store score, 4.1 against 3.0. That said, the two scores are not equally well evidenced: itel NOW has 2K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

itel NOW ships an update every 6 weeks, Rainbow Pre Plan every 3 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
itel NOW versus Rainbow Pre Plan: the parameters behind the verdict, then further details
Parameteritel NOWRainbow Pre Plan
PriceFreeFree
Rating4.1 (2K ratings) — better3.0 (2 ratings)
Positive reviews17.6% of reviews—
Number of ratings2K — better2
Update frequencyEvery 6 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.014.0 — better
Further details — not scored
Size149 MB47 MB
Age rating4+4+
DeveloperITEL Laboratories, Inc.Neighborly Service Solutions, LLC

Customer experience

itel NOW

All ratings1,970 ratings
Positive74.6%
Neutral4.5%
Negative20.9%
Written reviews51 reviews
Positive17.6%
Neutral5.9%
Negative76.5%

Rainbow Pre Plan

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%

In-app purchases

None

itel NOW

No in-app purchases

None

Rainbow Pre Plan

No in-app purchases

Questions

Is itel NOW free?
itel NOW is free to download, with no in-app purchases.
Is Rainbow Pre Plan free?
Rainbow Pre Plan is free to download, with no in-app purchases.
Which has better reviews, itel NOW or Rainbow Pre Plan?
itel NOW is rated higher. itel NOW averages 4.1 out of 5 from 2K ratings, while Rainbow Pre Plan averages 3.0 from 2 ratings.
Do itel NOW or Rainbow Pre Plan have ads?
Neither itel NOW nor Rainbow Pre Plan shows ads.
Which is updated more often, itel NOW or Rainbow Pre Plan?
itel NOW ships an update every 6 weeks, and Rainbow Pre Plan every 3 months. Most recently, itel NOW was updated on October 26, 2026 and Rainbow Pre Plan on October 24, 2026.

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