Comparison

itel NOW vs PAC CAM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

itel NOW

This app streamlines the process of submitting photos and measurements for lab analysis of flooring and building materials. It offers video guidance, progress feedback, and the ability to test materials directly within the app.

Highlights
  • Streamlined claims workflow
  • Video guidance for photo and measurement submission
  • Checklist and icons for photo review
  • Progress feedback on test submissions
  • Intuitive navigation
  • In-app material testing (carpet, wood, vinyl, siding, roofing)
  • Option to send physical samples
Features
Read full description

itel NOW takes the feedback received from users of the original itel NOW and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software systems and accurate lab analysis process, so you’ll still receive lab reports in under 30 minutes. We’re confident you’ll find itel NOW a progressive step forward in claims app technology. itel NOW guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an analyst. New features include: • Streamlined claims workflow • Video help to show you how to perform each step • Checklist and at-a-glance icons to help you review your photos • More feedback on the progress of your test submission • More intuitive navigation • Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample • You can also send a sample using the app If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. Live support is available Monday-Friday, 8AM-9PM Eastern Time.

About

PAC CAM

This app streamlines damage documentation for insurance professionals. It allows for rapid photo capture with automatic geotagging, time/date stamps, and on-photo annotations. Generate professional PDF reports instantly for efficient claim submission.

Highlights
  • Rapid photo capture
  • Automatic GPS geotagging
  • Time & date stamped images
  • Photo labeling
  • On-photo annotations
  • Instant PDF photo reports
Features
Read full description

PAC-CAM is a professional damage-documentation camera app built specifically for public adjusters, inspectors, and claim professionals. Designed for use in the field, PAC-CAM helps you capture, organize, and present claim photos faster — with the documentation insurance carriers expect. Key Camera Features • Rapid photo capture for high-volume inspections • Automatic GPS geotagging on every photo • Time & date stamped images for claim verification • Photo labeling by room, area, or damage type • On-photo annotations, notes, and text • Instant professional PDF photo report creation Every photo is organized, defensible, and ready for submission. Built for Real Claim Work PAC-CAM eliminates cluttered camera rolls, lost photos, and manual report creation. Whether you’re inspecting a roof, interior damage, or contents, your documentation stays clean, accurate, and professional. Flexible Use PAC-CAM works as a standalone app or integrates seamlessly with PACMAN Software for full claim management.

Screenshots

itel NOW4 screens
PAC CAM4 screens

Verdict

The call

The clearest difference is review sentiment: PAC CAM at 100% against itel NOW's 18%. PAC CAM also leads on rating (5.0 vs 4.1) and update cadence (weekly vs every 6 weeks). itel NOW's advantage is ratings volume (2K vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PAC CAM holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: itel NOW has 2K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 18% of itel NOW's written reviews are positive against 100% of PAC CAM's.

UpkeepUpdate frequency

itel NOW ships an update every 6 weeks, PAC CAM weekly. The most recent releases landed on October 26, 2026 and October 12, 2026 respectively.

Scorecard5 real differences · 5 level
itel NOW versus PAC CAM: the parameters behind the verdict, then further details
Parameteritel NOWPAC CAM
PriceFreeFree
Rating4.1 (2K ratings)5.0 (3 ratings) — better
Positive reviews17.6% of reviews100.0% of reviews — better
Number of ratings2K — better3
Update frequencyEvery 6 weeksWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.013.0 — better
Further details — not scored
Size149 MB48 MB
Age rating4+17+
DeveloperITEL Laboratories, Inc.Mobile Trends, Inc.

Customer experience

itel NOW

All ratings1,970 ratings
Positive74.6%
Neutral4.5%
Negative20.9%
Written reviews51 reviews
Positive17.6%
Neutral5.9%
Negative76.5%

PAC CAM

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

itel NOW

No in-app purchases

None

PAC CAM

No in-app purchases

Questions

Is itel NOW free?
itel NOW is free to download, with no in-app purchases.
Is PAC CAM free?
PAC CAM is free to download, with no in-app purchases.
Which has better reviews, itel NOW or PAC CAM?
PAC CAM is rated higher. itel NOW averages 4.1 out of 5 from 2K ratings, while PAC CAM averages 5.0 from 3 ratings.
Do itel NOW or PAC CAM have ads?
Neither itel NOW nor PAC CAM shows ads.
Which is updated more often, itel NOW or PAC CAM?
itel NOW ships an update every 6 weeks, and PAC CAM weekly. Most recently, itel NOW was updated on October 26, 2026 and PAC CAM on October 12, 2026.

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