Comparison

itel NOW vs Incigen

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

itel NOW

This app streamlines the process of submitting photos and measurements for lab analysis of flooring and building materials. It offers video guidance, progress feedback, and the ability to test materials directly within the app.

Highlights
  • Streamlined claims workflow
  • Video guidance for photo and measurement submission
  • Checklist and icons for photo review
  • Progress feedback on test submissions
  • Intuitive navigation
  • In-app material testing (carpet, wood, vinyl, siding, roofing)
  • Option to send physical samples
Features
Read full description

itel NOW takes the feedback received from users of the original itel NOW and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software systems and accurate lab analysis process, so you’ll still receive lab reports in under 30 minutes. We’re confident you’ll find itel NOW a progressive step forward in claims app technology. itel NOW guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an analyst. New features include: • Streamlined claims workflow • Video help to show you how to perform each step • Checklist and at-a-glance icons to help you review your photos • More feedback on the progress of your test submission • More intuitive navigation • Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample • You can also send a sample using the app If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. Live support is available Monday-Friday, 8AM-9PM Eastern Time.

About

Incigen

This app transforms emergency scanner data into real-time incident tracking for restoration specialists and public adjusters. It provides actionable insights and integrated mapping to help businesses capture leads faster and optimize their workflow for growth.

Highlights
  • Real-time incident tracking
  • Actionable business insights
  • Integrated mapping
  • Fast lead capture
  • Workflow optimization
  • Future-ready services
Features
Read full description

Incigen is the ultimate tool for restoration specialists, public adjusters, and mitigation services looking to unlock the full potential of real-time incident tracking. By transforming emergency scanner data into actionable insights, Incigen connects you with immediate opportunities to help rebuild, mitigate, or manage insurance claims—and in the future, assist tow companies and other responders in getting on-scene quickly. Key Features for Business Success: Fast & Accurate Data: Access detailed, real-time updates on fire and property damage incidents in your area. Stay ahead of competitors with instant alerts. Actionable Insights: Get critical information including incident type, address, estimated property value, and nearby resources. Integrated Mapping: Plan your response with easy-to-use Google Maps integration, helping you navigate to the scene efficiently. User-Friendly Interface: Designed with speed and simplicity in mind, Incigen’s constantly evolving platform ensures you can act quickly and decisively. Future-Ready Services: As we grow, Incigen will offer tools for industries like towing and other emergency response professionals, helping you seize even more opportunities. Why Incigen? Capture Leads Faster: Be the first to contact property owners or insurance holders after an incident, ensuring your business is top-of-mind for their recovery needs. Optimize Your Workflow: With live data, you can prioritize jobs, assign resources, and streamline your operations like never before. Grow Your Business: From restoration and public adjusting to mitigation services, Incigen empowers your team to increase sales and deliver value to your clients. Our Mission: At Incigen, we’re committed to providing restoration and emergency response professionals with cutting-edge tools to connect with clients faster and more effectively. With fast, accurate, and user-friendly technology, we give you the edge you need to succeed in a competitive field. Don’t just respond—get ahead. Download Incigen today and transform how you capture leads and serve clients.

Screenshots

itel NOW4 screens
Incigen4 screens

Verdict

The call

The clearest difference is rating: Incigen at 5.0 against itel NOW's 4.0. Incigen also leads on iOS requirement (15.1 vs 17.0). itel NOW's advantage is ratings volume (2K vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Incigen holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: itel NOW has 2K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

itel NOW ships an update every 6 weeks, Incigen every 2 months. The most recent releases landed on September 22, 2026 and July 21, 2026 respectively.

Scorecard3 real differences · 7 level
itel NOW versus Incigen: the parameters behind the verdict, then further details
Parameteritel NOWIncigen
PriceFreeFree
Rating4.0 (2K ratings)5.0 (2 ratings) — better
Positive reviews17.6% of reviews—
Number of ratings2K — better2
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.1 — better
Further details — not scored
Size149 MB58 MB
Age rating4+9+
DeveloperITEL Laboratories, Inc.Matt VerSteeg

In-app purchases

None

itel NOW

No in-app purchases

None

Incigen

No in-app purchases

Questions

Is itel NOW free?
itel NOW is free to download, with no in-app purchases.
Is Incigen free?
Incigen is free to download, with no in-app purchases.
Which has better reviews, itel NOW or Incigen?
Incigen is rated higher. itel NOW averages 4.0 out of 5 from 2K ratings, while Incigen averages 5.0 from 2 ratings.
Do itel NOW or Incigen have ads?
Neither itel NOW nor Incigen shows ads.
Which is updated more often, itel NOW or Incigen?
itel NOW ships an update every 6 weeks, and Incigen every 2 months. Most recently, itel NOW was updated on September 22, 2026 and Incigen on July 21, 2026.

Other comparisons