itel NOW vs ApprUmp

itel NOW takes the feedback received from users of the original itel NOW and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software systems and accurate lab analysis process, so you’ll still receive lab reports in under 30 minutes. We’re confident you’ll find itel NOW a progressive step forward in claims app technology. itel NOW guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an analyst. New features include: • Streamlined claims workflow • Video help to show you how to perform each step • Checklist and at-a-glance icons to help you review your photos • More feedback on the progress of your test submission • More intuitive navigation • Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample • You can also send a sample using the app If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. Live support is available Monday-Friday, 8AM-9PM Eastern Time.

ApprUmp is built specifically for property loss appraisers. Whether you serve as a Policyholder Appraiser, Carrier Appraiser, or Umpire, the ApprUmp mobile app puts your entire appraisal practice in your pocket — built for the appraiser standing on the roof, not just at the desk. Your appraisals, organized. Manage your full appraisal workload from a dashboard that surfaces what needs attention: active appraisals, upcoming deadlines, follow-ups, and drafts. Every appraisal tracks the panel — Policyholder Appraiser, Carrier Appraiser, and Umpire — alongside milestones, activity history, notes, files, and financials in an organized detail view. Document the loss on-site. Capture property damage photos rapid-fire with the in-app camera, or import from your photo library. Uploads are queued durably on the device — shoot in a basement or a dead zone and everything syncs automatically when coverage returns. Execute documents in the field. Sign PDFs with legally compliant e-signatures (ESIGN/UETA) using typed or drawn signatures, guided placement, and a full audit trail. Generate professional appraisal documents — Declaration of Appraisers, Selection of Umpire, Awards, and Retainer letters — pre-populated from the appraisal and its panel. Stay on top of the process. A full calendar with site visits, deadlines, and reminders; tasks with due dates; and per-appraisal email — read and reply to correspondence linked to each appraisal without leaving the app. Review estimate analysis. View AI-assisted estimate comparison reports that classify line items as agreed, disputed, or unique across competing estimates — section by section, with grand totals. Run the business side. Track time with built-in timers, log expenses, and manage invoices from draft through payment — automatic numbering, retainer tracking, Umpire fee splitting, and financial summaries. Built for teams. Organizations, roles, and permissions; administrators get an organization dashboard with team activity. ApprUmp requires an ApprUmp account.